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1 room, 2 adults

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013, Spain, 800-246-8357

Luxury hotel with spa, near Royal Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Excellent location Exceptionally friendly staff. Nice outside courtyardMar 11, 2020
  • The service and the stuff, the Breakfast all of that and the buty of the hotelFeb 16, 2020

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

More Info: 866-539-0031

  • Classic Room
  • Premium Room
  • Family Room
  • Red Level, Deluxe Room
  • Red Level, Junior Suite
  • Red Level, Suite, 1 Bedroom
  • One Bedroom Master Suite Red Level
  • Penthouse Suite Red Level
  • Presidential Penthouse Suite Red Level
  • The Royal Suite
  • Supreme Room
  • Red Level, Junior Suite, Terrace
  • Deluxe Room (Red Level 2 adults+ 2 children)

What’s around Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Landmarks

  • In Centro
  • Royal Palace of Madrid - 5 min walk
  • Royal Theatre - 2 min walk
  • Plaza de Oriente - 4 min walk
  • Sabatini Gardens - 8 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 24 min walk
  • Atocha Cercanías Station - 5 min drive
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool umbrellas
  • Fitness facilities
  • Health club
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1851
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Thai Room has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Dos Cielos Madrid - This restaurant specializes in local cuisine.

Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Tea Corner - Onsite café.

Montmartre Restaurant - This restaurant specializes in regional cuisine.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World’s small print

Also known as

  • Hotel Ambassador TRYP Madrid
  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Hotel Madrid Ambassador
  • Palacio de los Duques Gran Meliá
  • Gran Melia Palacio de los Duques Leading Hotels of the World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World
  • Madrid Ambassador Hotel
  • Madrid TRYP Ambassador
  • TRYP Ambassador
  • TRYP Ambassador Hotel
  • TRYP Ambassador Madrid Hotel
  • TRYP Hotel Ambassador Madrid
  • TRYP Madrid Ambassador

Policies

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of No between bookings.

    The property affirms that it follows sanitization practices of No and Stay Safe with Meli� (Meli�) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs EUR 35 per day

    Parking is available nearby and costs EUR 35 per night

    Buffet breakfast is offered for an extra charge of EUR 35 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

    • Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?
      Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      Yes. Valet parking costs EUR 35 per day.
    • Is there a pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      You can check in from 3:00 PM to anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      Yes, there are 3 onsite restaurants, featuring local cuisine. Nearby restaurants include Café Varela (3-min walk), Asador de Aranda (3-min walk), and Mareas Vivas (3-min walk).
    • Is there an onsite casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are both nearby.
    • What is there to do near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
      Recommended spots to visit include Royal Theatre (2-min walk) and Plaza de Oriente (4-min walk), along with Royal Palace of Madrid (5-min walk) and Sabatini Gardens (8-min walk).

    Recent reviews

    Exceptional 9.6 From 281 reviews

    Exceptional 10.0
    Lovely Hotel!
    Very kind and helpful staff, great location, beautiful hotel!
    us1 night family trip
    Exceptional 10.0
    Unbelievable stay, good rooms, comfort, great breakfast, but the best of all is the Staff! They are accommodating in every way. Polite, professionals, knowledgeable, and made the whole difference in actually enjoying Madrid!
    us3 night family trip
    Exceptional 10.0
    5 star hotel. 5 star service. Best hotel in Madrid
    Beautiful hotel in a historic building 5 minutes walk from the Palace and 10 from Centro, famous for dining and drinking options. Great service. Great beds and good coffee. Perfect location.
    us2 night trip
    Very Good 8.0
    Despite being healthy, we were given a room with handicap access. Since this was at 10.00.pm in the night we took what we we were given. The room we were given
    Srini, us3 night trip
    Exceptional 10.0
    wonderful hotel
    All around fabulous
    Adriana, us5 night family trip
    Exceptional 10.0
    Luxurious stay in Madrid
    We had a great stay for our anniversary vacation. The hotel was beautiful and we enjoyed the red level amenities (highly recommend). Quiet locataion so when you want a reprieve from the heat and crowds this place was great, but also close enough to walk to most sites. The courtyard is beautiful at all hours and we enjoyed drinks in the warm summer night. The rooms are also very nice. Comfortable beds and a great shower and bathtub. However, there’s not a lot of privacy if you are not staying as a couple. We didn’t use the rooftop pool much, and it closed pretty early and would have been a good spot for drinks in the evening if it was open later.
    kelly, us3 night romance trip
    Exceptional 10.0
    Beautiful hotel
    The hotel was beautifully. That staff was very friendly and professional. Pricey but worth it if you want a nice stay.
    Nadia, us1 night family trip
    Exceptional 10.0
    Honeymoon Stay
    We stayed for two nights as a part of our honeymoon, and it was wonderful. The hotel and rooms are beautiful, the restaurant was delectable and the breakfast was delicious. Everyone was very nice and accommodating. Would stay again!
    Katrine, us2 night romance trip
    Exceptional 10.0
    Hotel to always pick
    Extremely satisfied
    Felipe, us4 night family trip
    Exceptional 10.0
    My stay was fabulous, the staff at this hotel were very friendly and next time I’m in Madrid sure thing I’ll be staying at the Gran Mela Palacio de los Duques, I included breakfast in my staying and it is an amazing variety of things to choose from in the buffet, you can order from a la carte but I didn’t order anything from it since the buffet was amazing, they have a terrace where you can see a nice view of the city.
    Juan, us3 night romance trip

    Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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