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1 room, 2 adults

Palacio de los Duques Gran Meliá - The Leading Hotels of the World, Madrid

5-star5 stars
Great for familiesThis property has good facilities for families.
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013, Spain

Luxury hotel with spa, near Royal Theatre
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Great room
Delicious food
Ordinary pool

Palacio de los Duques Gran Meliá - The Leading Hotels of the World, Madrid

from $272
  • Classic Room
  • Premium Room
  • Family Room
  • Red Level, Deluxe Room
  • Red Level, Junior Suite
  • Red Level, Suite, 1 Bedroom
  • One Bedroom Master Suite Red Level
  • Penthouse Suite Red Level
  • Presidential Penthouse Suite Red Level
  • The Royal Suite
  • Supreme Room
  • Red Level, Junior Suite, Terrace
  • Deluxe Room (Red Level 2 adults+ 2 children)

What’s around Palacio de los Duques Gran Meliá - The Leading Hotels of the World, Madrid

Top spots nearby

Recommended by this property

  • Royal Theatre (2-minute walk)
  • Plaza de Oriente (2-minute walk)
  • Sabatini Gardens (3-minute walk)
  • Royal Palace (5-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 29 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 24 min walk
  • Atocha Cercanías Station - 10 min drive
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 6 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool umbrellas
  • Fitness facilities
  • Health club
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built - 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Thai Room has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.


Dos Cielos Madrid - This restaurant specializes in local cuisine.

Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Tea Corner - Onsite café.

Montmartre Restaurant - This restaurant specializes in regional cuisine.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World, Madrid’s small print

Also known as

  • Hotel Ambassador TRYP Madrid
  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Hotel Madrid Ambassador
  • Palacio de los Duques Gran Meliá
  • Gran Melia Palacio de los Duques Leading Hotels of the World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World
  • Madrid Ambassador Hotel
  • Madrid TRYP Ambassador
  • TRYP Ambassador
  • TRYP Ambassador Hotel
  • TRYP Ambassador Madrid Hotel
  • TRYP Hotel Ambassador Madrid
  • TRYP Madrid Ambassador


Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel. Contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs EUR 35 per day

    Parking is available nearby and costs EUR 35 per night

    Buffet breakfast is offered for an extra charge of EUR 35 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.6 From 377 reviews

    Exceptional 10.0
    5 star hotel. 5 star service. Best hotel in Madrid
    Beautiful hotel in a historic building 5 minutes walk from the Palace and 10 from Centro, famous for dining and drinking options. Great service. Great beds and good coffee. Perfect location.
    us2 night trip
    Very Good 8.0
    Despite being healthy, we were given a room with handicap access. Since this was at in the night we took what we we were given. The room we were given
    Srini, us3 night trip
    Exceptional 10.0
    wonderful hotel
    All around fabulous
    Adriana, us5 night family trip
    Exceptional 10.0
    Luxurious stay in Madrid
    We had a great stay for our anniversary vacation. The hotel was beautiful and we enjoyed the red level amenities (highly recommend). Quiet locataion so when you want a reprieve from the heat and crowds this place was great, but also close enough to walk to most sites. The courtyard is beautiful at all hours and we enjoyed drinks in the warm summer night. The rooms are also very nice. Comfortable beds and a great shower and bathtub. However, there’s not a lot of privacy if you are not staying as a couple. We didn’t use the rooftop pool much, and it closed pretty early and would have been a good spot for drinks in the evening if it was open later.
    kelly, us3 night romance trip
    Exceptional 10.0
    Beautiful hotel
    The hotel was beautifully. That staff was very friendly and professional. Pricey but worth it if you want a nice stay.
    Nadia, us1 night family trip

    Palacio de los Duques Gran Meliá - The Leading Hotels of the World, Madrid

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