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The Westin Resort & Spa Cancun, Cancun

4 stars4 stars
Boulevard Kukulcan Km 20CancunQROO77500Mexico
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Service
Fantastic service
902See all 902 Hotels.com reviews
From 2,925 reviewsTripAdvisor Traveller Rating

The Westin Resort & Spa Cancun, Cancun

from $165
  • Room, Balcony
  • Deluxe Room, Lagoon View
  • Deluxe Room, Ocean View
  • Room, Balcony
  • Club Room, Lagoon View, Beachside (Royal)
  • Standard Room, Lagoon View
  • Suite
  • Standard Room, Ocean View
  • Club Room, Ocean View, Beachside (Royal)
  • Royal Lagoon View - Balcony Room
  • Royal Ocean View - Balcony Room
  • Junior Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive rates available

Also known as

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Optional extras

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at The Westin Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Pilates

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

The Westin Resort & Spa Cancun, Cancun’s small print

Also known as

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Optional extras

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 902 reviews

The Westin Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
I just stayed here for one night on my way to another destination after Cuba. The sty was comfortable from beginning to end. I would definitely stay here again.
1 night trip with friends
The Westin Resort & Spa Cancun, Cancun
Good3.0 / 5
Convenient and on the beach...
Well the hotel is situated in a very good location and is on the beach. The bathrooms need update and the shower temperature was either too cold or too hot when showering. The phones devices in the room did not work well, cordless handsets kept loosing their charge. Other than that it was right next to the private beach and the view was spectacular. In the safe hotel district with convenient to all locations. Restaurants and bars were convenient and provided good service and variety.
3 night romance trip
The Westin Resort & Spa Cancun, Cancun
Excellent4.0 / 5
The stay was great, the only complaint was a lack of being able to work with us when travel plans changed. I booked a non-refundable room, but when our flight was delayed by the airline and we missed a night, they were not accommodating. A penalty for the night would have been alright, but they kept the full room rate for the night and went so far as to want an additional penalty to keep the reservation. They eventually backed off on the penalty, but the fact they asked for that on a room we would not even be at for that night was very disappointing. Hotels.com was not very helpful correcting the situation and it took over 45 minutes on the phone with them to clear up the situation.
5 night romance trip
The Westin Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Beautiful views, comfortable hotel
I stayed at the Palm Beach Club of the Westin which has nice well sized rooms with balcony. The view was outstanding as the pool is right below and beach just beyond. The staff were very friendly and helpful. It is a more secluded portion of the Westin so feels very restful even though you are just a short walk from the main hotel lobby which has more amenities and bar and restaurants. The breakfast had good healthy options. The only (minor) negative aspect was that the served coffee was not good, surprising when you are in a great coffee growing region!
4 night business trip
The Westin Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Nice hotel in a convenient location
Very nice place, excellent location. Price is good when compared to similar hotels.
1 night business trip

See all reviews

The Westin Resort & Spa Cancun, Cancun

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