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1 room, 2 adults

The Westin Resort & Spa Cancun, Cancun

4-star4 stars
Great for familiesThis property has good facilities for families.
Boulevard Kukulcan Km 20, Cancun, QROO, 77500, Mexico

4-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,898 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
WiFi
Good internet service
Food
Food is all right
Value
Value for money could be better

The Westin Resort & Spa Cancun, Cancun

from $97
  • Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View
  • Villa, 2 Bedrooms, Balcony, Lagoon View
  • Studio, 1 King Bed with Sofa bed, Balcony, Ocean View
  • Villa, 2 Bedrooms, Balcony, Ocean View
  • Room, 1 King Bed, Lagoon View
  • Room, 2 Double Beds, Lagoon View
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Lagoon View
  • Room, 2 Double Beds, Balcony, Lagoon View
  • Room, 1 King Bed, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access
  • Royal Room, Business Lounge Access

What’s around The Westin Resort & Spa Cancun, Cancun

Top spots nearby

Recommended by this property

  • El Rey Ruins (20-minute walk)
  • Delfines Beach (23-minute walk)
  • Aquaworld (3.1 mi / 4.9 km)
  • Cancun Interactive Aquarium (4.9 mi / 8 km)
  • La Isla Shopping Mall (5 mi / 8.1 km)
  • Tortuga Beach (6.9 mi / 11.2 km)
  • Cancun Convention Center (6.9 mi / 11.2 km)
  • Langosta Beach (7.3 mi / 11.7 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Westin Resort & Spa, Cancun has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Sea & Stones Restaurant - Onsite restaurant.

Arena Sports Bar - Onsite restaurant. Open daily.

Sabor Casual Kitchen - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Westin Resort & Spa Cancun, Cancun’s small print

Also known as

  • Cancun Westin Resort
  • The Westin & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort
  • The Westin Resort & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun
  • Westin Resort

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night
  • Sanitation services: MXN 25.35 per night

Optional extras

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 1,607 reviews

Exceptional 10.0
Vacation4
Everything was great, staff was friendly, would definitely stay here again.
Rebeca, us4 night family trip
Very Good 8.0
It was great.
Travis, us5 night family trip
Very Good 8.0
Good
This hotel is in a very quiet area in Cancun good place to stay
Carlos, us3 night family trip
Good 6.0
Stay Elsewhere
From the looks of the pictures advertised online we thought this was going to be a great stay. We were only staying 1 night so we felt like we were splurging a little bit for a nice place. The lobby and on of the restaurants is shown online and is updated and very nice. When you get in the room, however, its a 1995 beach bungalow type room and is SUCH a let down. I felt like I was in a motel 6. NOT worth it, NOT what it advertised it to be, NOT a good stay. The waitstaff is lazy and ignores you until you as them for a drink. The pool is foggy chlorine water. The beach was just ok. The security was not up to par because anyone could walk the beach and enter the back of the hotel. I would never stay here again. Its nothing like a proper Westin that we have stayed at in the past. What a waste of money.
us1 night family trip
Good 6.0
Staff was excellent, facility was unsatisfactory.
The staff was amazing but the hotel itself is very outdated. Food was not good. Mattress had a lingering urine smell. Would not stay again.
Raiza, usTrip with friends

The Westin Resort & Spa Cancun, Cancun

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