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Hyatt Place Memphis Primacy Park

Suburban hotel in White Station with restaurant and bar/lounge

  • Free buffet breakfast and free WiFi in lobby
From
$76

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  • Outdoor Pool
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1220 Primacy Pkwy, Memphis, 38119, TN, United States of America
8.0.Very Good.
  • Staff was very knowledgeable and courteous

    Dec 29, 2021

  • Booked this hotel basing that it was a Hyatt and they normally have high standards.…

    Dec 28, 2021

See all 711 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free area shuttle
  • 24-hour fitness center
  • Self parking

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • In White Station
  • Lichterman Nature Center - 26 min walk
  • Opera Memphis - 2.6 mi / 4.3 km
  • Regional One Health East Campus - 2.7 mi / 4.4 km
  • Baptist Memorial Hospital - 2.9 mi / 4.7 km
  • University of Memphis - 5.4 mi / 8.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, Multiple Beds
  • Standard Room, 1 King Bed
  • Room, 1 King Bed (Specialty)
  • Room, 2 Double Beds (Specialty)
  • Room, 1 King Bed, Accessible, Bathtub

What’s around

Landmarks

  • In White Station
  • Lichterman Nature Center - 26 min walk
  • Opera Memphis - 2.6 mi / 4.3 km
  • Regional One Health East Campus - 2.7 mi / 4.4 km
  • Baptist Memorial Hospital - 2.9 mi / 4.7 km
  • University of Memphis - 5.4 mi / 8.6 km
  • Mississippi River - 7.1 mi / 11.5 km
  • Overton Park - 8.4 mi / 13.5 km
  • Rhodes College - 9.1 mi / 14.6 km
  • Memphis Zoo - 9.2 mi / 14.8 km
  • Theatre Memphis - 3.2 mi / 5.1 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 20 min drive
  • Free area shuttle
map
See on map
1220 Primacy Pkwy, Memphis, 38119, TN, United States of America

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 1 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 109

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 1 per stay (rates may vary)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 1 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Place Memphis Primacy Park
  • Hyatt Memphis Primacy Park
  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Place Memphis Primacy Park Memphis
  • Hyatt Place Memphis Primacy Park Hotel Memphis
  • Hyatt Place Primacy
  • Hyatt Place Primacy Hotel
  • Hyatt Place Primacy Hotel Memphis Park
  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Place Primacy Park Hotel
  • Hyatt Place Primacy Park
  • Hyatt Place Memphis Primacy Parkway Hotel Memphis
  • Hyatt Memphis Primacy Parkway

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place Memphis Primacy Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 1 per day.
  • Yes, there's a pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Wang's Mandarin House (4-min walk), P.F. Chang's (5-min walk), and Jason's Deli (7-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
8.0.Very Good.
  • 10.0.Exceptional

    Memphis stay

    I enjoyed my stay at this hotel, I will say it was located in a pretty good area and the inside of the hotel was nice. The rooms were very spacious and we were all very comfortable however it could have been cleaned a little better. I will say we were about 20 minutes or so from any tourist attractions. There were a lot of good restaurants in the area as well. The hotel was undergoing some changes, the ice machine was not working but the front desk staff will provided ice and any amenities you might need if you just asked, however the room itself was not provided much in the form of shampoo or soap. The hotel does provide breakfast however not much of a selection and the food is kind of bland. The staff is incredibly friendly and I had a really good experience at this hotel, if I’m ever in Memphis again I would definitely stay here again.

    Yenire, 2 night family trip, Dec 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Traveling Through

    We stayed here as a stop over driving home. The rooms were clean but dated. Fold out couch was dirty. Needs a small microwave. The beds are full-size not queen. The room was adequate but pricey.

    James, 1 night family trip, Dec 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable Clean but Could Use Some Help

    Room was spacious, comfortable and had a refrigerator, but no microwave. The hotel needs some maintenance. There was an outlet that did not work. The shower curtain was not the proper size and water splashed out easily. The bathroom door had a lot of scratches and could use a coat of paint. Breakfast had a hot option, which was nice.

    2 night family trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fire alarm

    First night fire alarm went off at 3:30am and second night it went off at 12:20am.

    Connie, 2 night trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Only place I’ll stay in Memphis

    Surprised at how nice the hotel was and friendly staff. Especially for Christmas travel.

    Michael, 3 night family trip, Dec 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stay was very good. Staff was very friendly and helpful.

    2 night family trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    They place to stay in Memphis!

    The staff was awesome! They treated us like family. My entire family stayed at this hotel and we were extremely pleased with the staff, good breakfast and proximity to downtown Memphis. We will definitely stay again!!!

    Debra, 2 night family trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay. Recommended!

    The way it should be, unfortunately the rare occasion. Very friendly, helpful staff, very clean room with no issues and a comfortable bed. No weird smells in the hall or room either. The free breakfast was also great as well. The best part though, all the staff were wearing masks. This encourages others to wear theirs and create a safe welcoming environment. Thank you!

    Ian, 1 night family trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay and Friendly Staff

    The staff was amazing. Super friendly and very helpful to me and my team. It was a great experience and I would definitely stay there again.

    LEON P, 2 night business trip, Dec 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Very clean. Very quiet. Spacious and comfortable. All staff very nice.

    betsy, 3 night business trip, Dec 3, 2021

    Verified Hotels.com guest review

See all 711 reviews