Guests
All properties in Cartagena, Bolivar, Colombia

Charleston Santa Teresa Cartagena

Luxury hotel in Cartagena Walled City with 3 restaurants and spa

  • Free WiFi
From
$232

Image gallery

  • Pool
  • Pool
  • Infinity Pool
  • Infinity Pool
  • Pool
Pool. Image 1 of 120
1 / 120Pool
Carrera 3 # 31-23, Cartagena, 130001, Bolivar, Colombia
9.2.Superb.
  • This property is spectacular. We were made to feel welcome even before we checked in. The…

    Aug 7, 2021

  • The best hotel in Cartagena. Spotless installations. Friendly staff. Location, Location…

    Jul 17, 2021

See all 196 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Shopping
Convenient
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 87 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

What’s around

  • In Cartagena Walled City
  • Caribbean Naval Museum - 1 min walk
  • Plaza de San Pedro Claver - 2 min walk
  • Parque de La Marina - 2 min walk
  • Naval Museum Cartagena - 2 min walk
  • San Pedro Claver Church and Convent - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Suite
  • Classic Room
  • Superior Double Room, 2 Queen Beds
  • Premium Room, Balcony
  • Premier Deluxe
  • Junior Suite
  • Colonial Suite
  • Master Suite
  • Suite, Courtyard View
  • Classic Room, Sea View

Location

Carrera 3 # 31-23, Cartagena, 130001, Bolivar, Colombia
  • In Cartagena Walled City
  • Caribbean Naval Museum - 1 min walk
  • Plaza de San Pedro Claver - 2 min walk

What’s around

Landmarks

  • In Cartagena Walled City
  • Caribbean Naval Museum - 1 min walk
  • Plaza de San Pedro Claver - 2 min walk
  • Parque de La Marina - 2 min walk
  • Naval Museum Cartagena - 2 min walk
  • San Pedro Claver Church and Convent - 2 min walk
  • Cartagena Museum of Modern Art - 3 min walk
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk
  • Botero's Mujer Reclinada - 4 min walk
  • Santo Domingo Square - 4 min walk
  • Plaza Santo Domingo - 4 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2626
  • Conference space size (meters) - 244
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Rooftop terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Cable TV channels
  • IPad
  • MP3 docking station

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Santa Teresa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Cafe Colonial - Onsite café.

La Terraza - This poolside restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Harry Sasson Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Plaza Santa Teresa - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Cribs/infant beds are available for USD 117.0 per night
  • Rollaway beds are available for USD 100.0 per night
  • Airport shuttle service for children up to age 10 costs USD 10 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • The fitness facility is accessible for USD 12 per accommodation, per night
  • Pool access available from 7 AM to 7 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Also known as

  • Cartagena Charleston Santa Teresa
  • Charleston Santa Teresa Cartagena Hotel
  • Charleston Santa Teresa Cartagena Cartagena
  • Charleston Santa Teresa Cartagena Hotel Cartagena
  • Charleston Santa Teresa Cartagena
  • Charleston Santa Teresa Cartagena Hotel
  • Santa Teresa Cartagena Charleston
  • Charleston Hotel Cartagena
  • Hotel Santa Teresa Cartagena
  • Santa Teresa Cartagena
  • Charleston Santa Teresa Hotel
  • Charleston Santa Teresa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Charleston Santa Teresa Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Charleston Santa Teresa Cartagena.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Caribbean cuisine, and garden views. Nearby restaurants include Wippy (3-min walk), El Burlador de Sevilla (3-min walk), and Crepes e Waffles (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per person one-way.
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Charleston Santa Teresa Cartagena also has a 24-hour health club.
9.2.Superb.
  • 10.0.Exceptional

    I loved this Hotel!

    This is was an amazing stay inside the walled city of Cartagena! Combined luxury/boutique with traditional/old world aesthetics and there you have the Charleston in a nut shell. The service was impeccable! From them knowing my full name (various concierges), to the cleanliness- my room was cleaned and refreshed 3x a day, I enjoy the my time there and will recommend to friend and make this place my choice to stay anytime I come to Cartagena

    Antonio, 2 night trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel in a great location. The staff was very friendly and helpful.

    1 night family trip, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is absolutely amazing the staff goes above and beyond! Wouldnt stay anywhere else 5 stars

    4 night romance trip, May 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Gran ubicación hotel de primera en todos los sentidos personal amable

    6 night family trip, Apr 21, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great hotel in fantastic location. Be prepared to be heckled as soon as you step out of hotel.

    9 night romance trip, Apr 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay in Cartagena , clean , nice location , nice staff , love it!

    Rosie, 7 night trip with friends, Mar 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Loved the uniqueness of the arquitectural of the building, the museum pieces and overall the staff was super welcoming and super helpful

    5 night trip with friends, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing staff and beautiful hotel! Would definitely recommend to family and friends. Can’t wait to visit again.

    Mona, 5 night trip with friends, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is amazing. The rooms are clean and modern. The staff is friendly and helpful. It is centrally located

    3 night trip with friends, Feb 9, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Beautiful hotel great location

    Awesome ! Great hotel friendly staff Spa is super nice

    Margarita, 4 night family trip, Feb 5, 2020

    Verified Hotels.com guest review

See all 196 reviews