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Rydges Lakeland Resort Queenstown, Queenstown

Official New Zealand Rating provided by Qualmark®
38-54 Lake EsplanadeQueenstownNew Zealand, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
689See all 689 Hotels.com reviews
From 1,888 reviewsTripAdvisor Traveller Rating

Rydges Lakeland Resort Queenstown, Queenstown

Hotel Info: 866-539-8117

from $124
  • Stay 2 Save 15% in Deluxe
  • Deluxe Double Room, Lake View
  • NZ Escape Package
  • Stay 2 Save 15% in Deluxe
  • Superior Twin Room, Lakeview - (Event)
  • Standard Room
  • Deluxe Twin Room, Lake View - Event
  • Superior King Room, Lake View (Event)
  • Deluxe Double Room, Lake View - Event
  • Suite, 1 Bedroom, Lake View - Event
  • Standard Room (Event)
  • Suite, 1 Bedroom, Lake View
  • Superior Twin Room, Lake View
  • Deluxe Twin Room, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
This property is currently under renovations and swimming pool will remain closed until further notice. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Lakeland Queenstown
  • Rydges Resort Queenstown
  • Rydges Lakeland Hotel Queenstown
  • Lakeland Resort Queenstown
  • Queenstown Rydges
  • Queenstown Rydges Lakeland Resort
  • Rydges Lakeland
  • Rydges Lakeland Queenstown
  • Rydges Lakeland Resort
  • Rydges Lakeland Resort Queenstown
  • Rydges Queenstown

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: NZD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Breakfast is offered for an extra charge of NZD 21.00 for adults and NZD 10.50 for children (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Ski storage
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 7126
  • Conference space size (meters) - 662
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ben Lomond Restaurant - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Fireside Bar - This poolside bar serves light fare only.

Recreation

On Site

  • Sauna
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby

Rydges Lakeland Resort Queenstown, Queenstown’s small print

Also known as

  • Lakeland Queenstown
  • Rydges Resort Queenstown
  • Rydges Lakeland Hotel Queenstown
  • Lakeland Resort Queenstown
  • Queenstown Rydges
  • Queenstown Rydges Lakeland Resort
  • Rydges Lakeland
  • Rydges Lakeland Queenstown
  • Rydges Lakeland Resort
  • Rydges Lakeland Resort Queenstown
  • Rydges Queenstown

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

Deposit: NZD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Breakfast is offered for an extra charge of NZD 21.00 for adults and NZD 10.50 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 689 reviews

Rydges Lakeland Resort Queenstown, Queenstown
Excellent4.0 / 5
Good location but bad service and poor room.
Hotel staff more preoccupied with checking in new guests than dealing with major plumbing issue. Told me I had to wait to tell them about it until they checked in bus full of guests, when I had to get ready for a wedding. Then explained room hasn't been upgraded yet so that was reason for dysfunction shower that sprayed water all over bathroom because shower curtain too short and sink that would not drain because pop up assembly stuck in down/closed position. Also, you had to go up or down stairs to get to room without ramp and they didn't have help available to help with heavy rolling luggage and I am small female. They finally offered a bottle of wine when they refused to fix plumbing after 2 days that was worth $10 maximum. Also, included parking but not enough spots available on site and had to park near mile away on the street. Asked to be moved to different room because of the plumbing problem and access issues (stairs). They had other rooms available but I was denied because they said that is the type of room I booked. Location great and pre paid for it, or would have moved to different hotel.
1 night trip with friends
Rydges Lakeland Resort Queenstown, Queenstown
Poor1.0 / 5
DO NOT BOOK - National Lampoons in Real Life
This hotel is, without doubt, the worst place I have ever stayed. From when we first checked in to our cubby-house sized room - which was less appointed than some cubby houses I built as a child - to when we had to carry our luggage down the 5-flights of stairs from Level 4 because the lifts were out, this trip was a disaster. With half the hotel under repair, lifts not working, tired and drab decor, broken spa, closed outdoor area and staff that seem about as interested as a vegetarian in Fergburger, I wouldn't recommend anyone stay here - unless of course you have masochistic tendencies. While the hotel looks great from the outside and in some of the pictures, looks can be very, very deceiving. Just when I thought I had seen it all though, the light in the sauna fell out and hit me on the head. If it wasn't so depressing to be spending over $200/night, it would be laughable. How Rydges can willingly still sell rooms here is beyond me. Everyone I met had the same experience as we did and all swore they would never stay at another Rydges.
3 night romance trip
Rydges Lakeland Resort Queenstown, Queenstown
Fair2.0 / 5
Review
The room was not clean, no AC, lots of street noise, the staff was not nice
2 night romance trip
Rydges Lakeland Resort Queenstown, Queenstown
Excellent4.0 / 5
Rydges is in a beautiful location. It is a bit pricy but Queenstown in general is pricy!
1 night family trip
Rydges Lakeland Resort Queenstown, Queenstown
Excellent4.0 / 5
cheap room in fancy hotel
quick one night after skiing at the remarkables. I got the cheap room with handicap shower and two single beds.
1 night trip

See all reviews

Rydges Lakeland Resort Queenstown, Queenstown

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