Occidental Bilbao

Photo gallery for Occidental Bilbao

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Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Occidental Bilbao

UNESCO Sustainable Travel Pledge

Occidental Bilbao

4.0 star property
4-star hotel with spa, near Guggenheim Museum Bilbao

8.4/10 Very Good

391 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $82
Price available on 8/29/2022
Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • UNESCO Sustainable Property
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Begoña
  • Guggenheim Museum Bilbao - 32 min walk
  • Bay of Biscay - 10 min drive
  • San Mames Stadium - 19 min drive
  • Sopelana Beach - 22 min drive
  • Port of Bilbao - 25 min drive

Getting around

  • Bilbao Airport (BIO) - 11 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 20 min walk
  • Bilbao-Abando Station - 20 min walk
  • Bilbao Zabalburu Station - 26 min walk
  • Santutxu Station - 7 min walk
  • Basarrate Station - 12 min walk
  • Casco Viejo Station - 13 min walk

About this property

Occidental Bilbao

Occidental Bilbao puts you 1.7 mi (2.7 km) from Guggenheim Museum Bilbao. You can visit the spa to indulge in massages, facials, or aromatherapy, and The Kitchen serves Mediterranean cuisine. A bar/lounge, a fitness center, and a sauna are other highlights at this upscale hotel. Fellow travelers like that it's just a short walk to public transportation: Santutxu Station is 7 minutes away and Basarrate Station is 12 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1967
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Metropolitan. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Spa access is available for an extra charge of EUR 20 per day

Parking

  • Self parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 20 per person, per day
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note: Access to the spa and gym facilities is limited to once per day per person.

Also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

2/10 Poor

Sioned, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elspeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Jayne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sun protection
Overall we have a great stay, we picked this Hotel because it had a pool, but was disappointed never to get s sun lounger & there was not enough shaded areas for customers.
debbie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staying in Bilbao
They were very professional and they had excellent facilities. The gym was outstanding. I wish I had taken more advantage of the gym but I was more interested in the local cuisine. I highly recommend this hotel if you’re staying in Bilbao.
Louis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
We had a great time here. Good location to walk to the old town and close to the metro. Hotel is in great condition and very clean throughout, including the rooms. Nice pool setup. Most of all, the staff are great - really friendly and helpful. We were staying with a baby and the experience was very positive, they looked after us brilliantly.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and enjoyable. Keep up the good work.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Thomas, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Rosemary, 1-night trip
Verified Hotels.com guest review