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Holiday Inn Grand Rapids North - Walker, an IHG Hotel

Photo gallery for Holiday Inn Grand Rapids North - Walker, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Holiday Inn Grand Rapids North - Walker, an IHG Hotel

Holiday Inn Grand Rapids North - Walker, an IHG Hotel

3.0 star property
3-star hotel with indoor pool, near Meijer Corporate Headquarters

8.6/10 Fabulous

203 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
2280 Northridge Drive NW, Grand Rapids, MI, 49544

Room options

About this area

What's nearby

  • Van Andel Arena - 11 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 25 min drive
  • Muskegon, MI (MKG-Muskegon County) - 34 min drive
  • Grand Rapids Station - 11 min drive

Restaurants

  • Logan's Roadhouse - 4 min drive
  • Qdoba - 4 min drive
  • Panera Bread - 4 min drive
  • TGI Friday's - 4 min drive
  • Steak 'n Shake - 5 min drive

About this property

Holiday Inn Grand Rapids North - Walker, an IHG Hotel

Located near a train station, Holiday Inn Grand Rapids North - Walker, an IHG Hotel is a great choice for a stay in Grand Rapids. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers like the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Toast to Toast – This bar serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 15 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Grand Rapids Walker, An Ihg
Holiday Inn Grand Rapids North
Holiday Inn Grand Rapids North Walker
Holiday Inn Grand Rapids North Walker an IHG Hotel
Holiday Inn Grand Rapids North - Walker, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Grand Rapids North - Walker, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Grand Rapids North - Walker, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Grand Rapids North - Walker, an IHG Hotel and nearby?
Holiday Inn Grand Rapids North - Walker, an IHG Hotel has an indoor pool.
Are there restaurants at or near Holiday Inn Grand Rapids North - Walker, an IHG Hotel?
Yes, there's an on-site restaurant, Toast to Toast. Nearby restaurants include Steak 'n Shake (2.5 mi), Outback Steakhouse (2.5 mi) and Firehouse Subs (2.6 mi).
What's the area around Holiday Inn Grand Rapids North - Walker, an IHG Hotel like?
Holiday Inn Grand Rapids North - Walker, an IHG Hotel is located a short 11-minute walk from Meijer Corporate Headquarters.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

The room we went to was dirty and there was hair in our bed and food on the floor . I had to be asked to switched to a clean room. Above the ice maker in the hallway the ceiling was caving in from what looked like a bad leak . The lady who checked us in was nice . We had breakfast the next day and our waitress was amazing
Dominque, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed
Parking lot not plowed at all. Being handicapped very disappointed especially for a holiday inn. The remote didn't work for the TV. The phone didn't work. Had to use my personal phone to call the desk. Room could have been cleaner.
William, 2-night trip
Verified Hotels.com guest review

6/10 Good

Jamie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

SEVERELY Understaffed
This hotel needs help. They are severely understaffed and I'm not even sure how they are operating and why they're open. They have a restaurant and bar downstairs; out of the last two business stays for me and my co-workers, the kitchen was either closed or operating a skeleton crew that wasn't able to keep up (it took over an hour to get a breakfast order). During this most recent visit the rooms only had decaf coffee and when we asked for regular, we were told they were out. Each of us were asked to provide our credit card at check in; we were told it was only for the $25 incidental fee that would be refunded as long as there were no issues with the rooms at checkout. We asked for those credit cards to also be used to pay for the rooms. Only my room was charged to my card and my boss' credit card (which was used to hold the original reservation) was charged for everyone else's rooms. Not sure where the disconnect was. While the hotel is new and nice to look at, they are SERIOUSLY lacking in staff. I feel for the people who are working there because everyone is working hard, doing jobs of other staff members. We'll be using a different hotel during our next stay in Grand Rapids.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Juan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Darrin, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The television in our room had no channels when I went to use the phone it was not hooked up. No wire to it. The restaurant didn’t have properly fitting lids for containers. I had ordered a fruit cup with my meal and the lid didn’t fit then when I got us coffee in the morning no proper size lid for that either. The restraint was supposed to be open by 6 and it wasn’t. I asked for 2 orders of scrambled eggs and potatoes to take to our room and she literally dumped it into one container with no extra plate for my husband to eat off from. The evening desk people spent more time in the back room then greeting guests.
Eunice, 1-night romance trip
Verified Expedia guest review