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Hôtel Mercure Strasbourg Centre, Strasbourg

4 starsThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
25, Rue ThomannStrasbourgBas-Rhin67000France
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Good3.7 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Comfort
Rather comfortable
91See all 91 Hotels.com reviews
From 665 reviewsTripAdvisor Traveller Rating

Hôtel Mercure Strasbourg Centre, Strasbourg

from $85
  • Superior Room, 1 Double Bed
  • Superior Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

Other information

  • Resort fee included

Also known as

  • Mercure Hotel Strasbourg Centre
  • Mercure Strasbourg Centre
  • Accor Strasbourg Centre
  • Mercure Strasbourg Centre Hotel Strasbourg
  • Hôtel Mercure Strasbourg Centre

Policies

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.45 per person, per night
  • Tourism fee: EUR 1.65 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Newspaper
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of EUR 28

Self parking costs EUR 17 per night

Breakfast costs between EUR 08.00 and EUR 17.90 for adults, and EUR 0 and EUR 17.90 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
  • Free reception
Things to do
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1990
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hôtel Mercure Strasbourg Centre, Strasbourg’s small print

Also known as

  • Mercure Hotel Strasbourg Centre
  • Mercure Strasbourg Centre
  • Accor Strasbourg Centre
  • Mercure Strasbourg Centre Hotel Strasbourg
  • Hôtel Mercure Strasbourg Centre

Policies

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.45 per person, per night
  • Tourism fee: EUR 1.65 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Newspaper
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of EUR 28

Self parking costs EUR 17 per night

Breakfast costs between EUR 08.00 and EUR 17.90 for adults, and EUR 0 and EUR 17.90 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 91 reviews

Hôtel Mercure Strasbourg Centre, Strasbourg
Poor1.0 / 5
Decent hotel, horrendous staff
On the upside: central location, great breakfast, very nice breakfast staff too. Rooms are reasonably comfortable. The rest is a shame. 1) The room amenities are stingy as can be. Only soap is given (and it's terrible), and tea / coffee. Two bottles of water on the first day are offered (but hey, for the other days, you can buy one for 3E at the front desk). And the wifi is awfully slow. 2) The cleaning staff is shameless, they would just go into the room without knocking and leave the door open, notwithstanding that there are people changing or showering inside. 3) More importantly: the front desk staff is obnoxious, inefficient and incompetent. The check-in took 30 minutes because our reservation could not be found. We were told that the breakfast was included, but were asked to pay at the end (6x18E!). For that, we were called liars, dishonest, and yelled at in the lobby and in the street. We asked for things to do in the city on the 12/26, we were only told "but it's a holiday today, everything is closed", all this accompanied with giggles. There are tons of hotels in the center of Strasbourg. Do not condone rudeness and commercial malpractice.
3 night romance trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Excellent4.0 / 5
Everything was really good accept the wifi which only worked on and off in my room. Staff was very nice, room clean and comfortable, breakfast good, and convenient location.
7 night business trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Outstanding5.0 / 5
Great location near shopping, food and transit.
This hotel had a great location, literally a block away from one of the main areas with great shopping and the iron man tram. The room was spacious by European standards, a little tired, but the bed was great, the window opened fully, the wifi was fast. The room did smell like licorice, I was a fan, but my fiancé hates licorice so for her it was off putting.
2 night romance trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Outstanding5.0 / 5
breakfast on rooftop in old town
love strasbourg - lots to see & easy to get around
1 night trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Outstanding5.0 / 5
Four days in Strasbourg
Excellent location close to everything you would wish to see in Strasbourg, which is beautiful [Petite France area]...Hotel is linked to the Soffitel which has a nice small bar. We considered that the breakfast was overpriced for the offer it made and would recommend eating out... Would stay at this hotel again for sure. Staff very helpful, all of them...
4 night romance trip

See all reviews

Hôtel Mercure Strasbourg Centre, Strasbourg

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