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Hôtel Mercure Strasbourg Centre, Strasbourg

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
25, Rue ThomannStrasbourgBas-Rhin67000France

Upscale hotel within easy reach of Our Lady of Strasbourg Cathedral
  • Free WiFi
Fantastic service
Tasty breakfast
Vibe is not too good
Amenities are not the best
70See all 70 reviews
From 795 reviewsTripAdvisor Traveller Rating

Hôtel Mercure Strasbourg Centre, Strasbourg

from $110
  • x-Standard Double/Twin room
  • X-Inactive
  • X-Disabled Twin Beds Standard
  • Superior Room
  • X-Superior 1 double for 2 persons
  • Superior Room
  • X-Standard Room for 2 persons

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 7 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
  • Free reception
Things to do
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1990
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hôtel Mercure Strasbourg Centre, Strasbourg’s small print

Also known as

  • Mercure Hotel Strasbourg Centre
  • Mercure Strasbourg Centre
  • Accor Strasbourg Centre
  • Mercure Strasbourg Centre Hotel Strasbourg
  • Hôtel Mercure Strasbourg Centre


Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.45 per person, per night
  • Tourism fee: EUR 1.65 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Newspaper
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of EUR 28

Self parking costs EUR 17 per night

Breakfast costs between EUR 08.00 and EUR 17.90 for adults, and EUR 0 and EUR 17.90 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hôtel Mercure Strasbourg Centre, Strasbourg


  • In Historic Center
  • Our Lady of Strasbourg Cathedral - 10 min walk
  • L'Oeuvre Notre Dame Museum - 10 min walk
  • Alsatian Museum - 10 min walk
  • Covered Bridge - 11 min walk
  • Rohan Palace - 11 min walk
  • Tomi Ungerer Museum - 11 min walk
  • European Parliament - 35 min walk

Getting around

  • Strasbourg (XER-Boulevard de Metz Bus Stop) - 11 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 20 min drive
  • Karlsruhe (FKB-Karlsruhe - Baden-Baden) - 46 min drive
  • Strasbourg Station - 14 min walk
  • Schiltigheim Bischheim Station - 10 min drive
  • Strasbourg-Roethig Station - 15 min drive
  • Homme de Fer Tram Station - 2 min walk
  • Place Broglie Tram Station - 4 min walk
  • Ancienne Synagogue Les Halles Tram Station - 4 min walk
  • Self parking (surcharge)
  • Discounted offsite parking

Recent reviews

Good 7.8 From 70 reviews

Hôtel Mercure Strasbourg Centre, Strasbourg
Very Good8.0
Lovely Hotel in Strasbourg
Room was nice and spacious. Clean and well appointed. Bath was ok. Service was good, staff was friendly and helpful. Was nice to be able to go through the “secret hallway” to the other hotel to go to the bar!
Kim, us1 night trip with friends
Hôtel Mercure Strasbourg Centre, Strasbourg
Very Good8.0
The BEST hotel staff! Very helpful and friendly.
Deborah, us5 night trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Very Good8.0
Perfect location for summer or winter
We've stayed at this hotel before over the Christmas Market season and loved it so we decided to return in the summer. We still love the hotel but it wasn't the same level of service to some extent. Let me say that when we checked in, the service staff on our first night were great, and helpful, but the front line staff on the second day and check out were less than happy. They gave us the the same room that we had on our previous stay, 501, it's great, quiet, and spacious, but during the summer it's quite hot and the A/C did nothing, even opening the window did nothing because it only opens slightly. Thankfully the agents from the first night gave us a fan. The room itself was nice, spacious and had some fun styling. The bed was big and comfortable, the bathroom was nice, but the shower/tub is short if you're tall like me. The wifi was nice, able to video stream and video chat with ease. We would still come back, we love the location and most of the staff.
Dean, us2 night romance trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Decent hotel, horrendous staff
On the upside: central location, great breakfast, very nice breakfast staff too. Rooms are reasonably comfortable. The rest is a shame. 1) The room amenities are stingy as can be. Only soap is given (and it's terrible), and tea / coffee. Two bottles of water on the first day are offered (but hey, for the other days, you can buy one for 3E at the front desk). And the wifi is awfully slow. 2) The cleaning staff is shameless, they would just go into the room without knocking and leave the door open, notwithstanding that there are people changing or showering inside. 3) More importantly: the front desk staff is obnoxious, inefficient and incompetent. The check-in took 30 minutes because our reservation could not be found. We were told that the breakfast was included, but were asked to pay at the end (6x18E!). For that, we were called liars, dishonest, and yelled at in the lobby and in the street. We asked for things to do in the city on the 12/26, we were only told "but it's a holiday today, everything is closed", all this accompanied with giggles. There are tons of hotels in the center of Strasbourg. Do not condone rudeness and commercial malpractice.
Raoul, us3 night romance trip
Hôtel Mercure Strasbourg Centre, Strasbourg
Very Good8.0
Everything was really good accept the wifi which only worked on and off in my room. Staff was very nice, room clean and comfortable, breakfast good, and convenient location.
Lisa, usBusiness trip

See all reviews

Hôtel Mercure Strasbourg Centre, Strasbourg

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