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All properties in El Paso, Texas, United States of America
1 room, 2 adults

Quality Suites University, El Paso

2.5-star2.5 stars
949 Sunland Park Dr, El Paso, TX, 79922, United States of America

Hotel with indoor pool, near Sunland Park Racetrack and Casino
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Comfort
Very comfortable
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool

Quality Suites University, El Paso

from $55
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Non Smoking

What’s around Quality Suites University, El Paso

Landmarks

  • Sunland Park Racetrack and Casino - 25 min walk
  • Bob-O's Family Fun Center - 4 min walk
  • Sunland Park Mall - 15 min walk
  • Western Playland Amusement Park - 22 min walk
  • University of Texas at El Paso - 6.2 mi / 9.9 km
  • Outlet Shoppes at El Paso - 8 mi / 12.9 km
  • Adventure Zone - 4.3 mi / 6.9 km
  • Casa de Adobe - 4.8 mi / 7.7 km

Getting around

  • El Paso, TX (ELP-El Paso Intl.) - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 40 min drive
  • El Paso Union Depot - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Suites University, El Paso’s small print

Also known as

  • Comfort Suites University El Paso
  • Comfort Suites University Hotel El Paso
  • Quality Suites University Paso
  • Quality Suites University Hotel
  • Quality Suites University El Paso
  • Quality Suites University Hotel El Paso

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Safes in guestrooms can be used for USD 2.00 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quality Suites University, El Paso

  • Is there a pool at Quality Suites University?
    Yes, there's an indoor pool.
  • Are pets allowed at Quality Suites University?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay.
  • Is parking offered at Quality Suites University?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Quality Suites University?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Quality Suites University?
    Yes. Nearby restaurants include P.F. Changs (8-min walk), Ihop (13-min walk), and Johny Carino's (13-min walk).

Recent reviews

Good 7.8 From 202 reviews

Very Good 8.0
Comfortable
Overall, pleasant comfortable stay. Breakfast was not the best BUT they don’t claim to have a restaurant on premises. So everything was as it should.
Dora, us1 night business trip
Exceptional 10.0
Good place for a night.
We stayed for one night during holidays season. The staff on duty was great (Gabriel). Room was clean, breakfast was ok, classic continental breakfast, however break room wasn't really clean, with only few tables and people had to stayed up waiting for a seat or eat in the lobby. Overall it was a ok place.
Gerardo, us1 night family trip
Exceptional 10.0
Great clean room and one of the best motel breakfasts
james, us1 night family trip
Good 6.0
The Customer service rep if not the worst ever, very close to that!!! Specially with Foreign Nationals, if you do not like Mexicans that is ok but do not work in Hotel on the border between the 2 countries. This guy (the one at night with the look of a foreign country as well from the Middle East) with terrible attitude not only with us but with other potential clients that treat also pretty bad. I can understand that sometime find and hire good employees is hard, but if you want to make more money you have to go the extra mile and find those assets that will make a difference between you and the competition and this person is not doing that for you!! Good Luck
Jesus, us2 night family trip
Poor 2.0
Won’t be staying there again
There’s never anyone at the front desk. You have to ring the bell and wait. Not a single employee ever had a smile. We had to ask for towels at the pool. She insisted there were towels and we just weren’t looking. She finally delivered towels. TV is complicated. I only had one remote. It takes two. I called the desk. She said she couldn’t leave the desk. I went down to get it. The desk was empty and the remote was on the counter. I returned to my room only to find the brand didn’t match my tv. I called again. She brought the correct remote. 45 minutes later we got to watch tv. The tub wasn’t the cleanest. The toilet didn’t flush very well. Overall the hotel was very noisy. On Saturday morning breakfast was supposed to start at 7. At 7:10 there was no staff in sight and yesterday’s coffee in the thermos. At 7:20 they turned the lights on and declared breakfast ready. It still had yesterday’s coffee and nothing hot was available. They had the food that was available from the day before. They hadn’t even cleaned up from the previous day. The cleaning was very minimal. They replaced the toiletries and towels but didn’t even make the beds. I didn’t expect clean sheets but I thought they would at least make the bed. Overall I wasn’t favorably impressed. The bill was incorrect. They adjusted it but not with a smile that’s for sure.
Tanya, us2 night family trip
Exceptional 10.0
Indoor pool = Happy kids
The breakfast was not good. Potatoes were very undercooked. No eggs, the attendant couldn't keep up with the demand. The key card had to be reprogrammed. My girlfriend and I had to wait outside of our room for 37 minutes after going down to the desk 3 times. We were on the 3rd floor. The indoor pool was a hit with the grandchildren. The room, bed and everything else with the room was great. Very comfortable sleep. Overall a B+.
Scott, us2 night family trip
Exceptional 10.0
Fantastic Hotel.
We were here in relagion to a family death. So the quality of our stay was very important to us. And everything, starting with marvelous staff, cleanliness and comfort: all were first-rate. The room was very large, with a separate sitting area, frig, and coffee maker. There was even an indoor pool. Only problem was vending machine, but when I lost money the night staff gave me his own bottle of water! I would recommend this without hesitation. And the location was excellent, minutes for I-10, from a mall and shopping area and many restaurants and a great supermarket.
Donna K, us1 night family trip
Good 6.0
Photos can be deceptive
The appearance of the hotel was very disappointing. The carpets in the hall ways were worn. The pool was heavily chlorinated and the area was run down. The room had stains on the carpet and broken tiles in the bathroom. That being said the hotel was clean and the staff was nice and helpful.
Jason, us2 night family trip
Exceptional 10.0
Recommended
Great rooms and service for the price.
Keny, us1 night family trip
Exceptional 10.0
Great hotel!
Room was very clean and spacious. Breakfast was good.
Ericka, us1 night family trip

Quality Suites University, El Paso

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