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Hotel Carlton on the Grand Canal, Venice

4 stars4 stars
Sestiere Di Santa Croce 578VeniceVE30135Italy, 800-491-6126
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Good3.9 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
508See all 508 Hotels.com reviews
From 2,810 reviewsTripAdvisor Traveller Rating

Hotel Carlton on the Grand Canal, Venice

Hotel Info: 866-539-8117

from $186
  • Superior Double or Twin Room, 1 Double or 2 Twin Beds, Canal View
  • Classic Double or Twin Room
  • Classic Triple Room
  • Superior Double Room
  • Double Room, Patio
  • Classic, One Double or Two Twins
  • Deluxe One Double or Two Twins Canal View
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • No parking

Also known as

  • Carlton Grand
  • Hotel Grand Carlton
  • Carlton Grand Canal
  • Carlton Grand Canal Hotel
  • Carlton Grand Canal Venice
  • Carlton Hotel Grand Canal
  • Grand Carlton
  • Grand Carlton Hotel
  • Grand Hotel Carlton
  • Hotel Carlton Grand Canal
  • Hotel Carlton Grand Canal Venice

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 32 per person (one way)

Airport shuttle for children between the ages of 2 and 18 costs EUR 32 (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Casino
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Carlton on the Grand Canal, Venice’s small print

Also known as

  • Carlton Grand
  • Hotel Grand Carlton
  • Carlton Grand Canal
  • Carlton Grand Canal Hotel
  • Carlton Grand Canal Venice
  • Carlton Hotel Grand Canal
  • Grand Carlton
  • Grand Carlton Hotel
  • Grand Hotel Carlton
  • Hotel Carlton Grand Canal
  • Hotel Carlton Grand Canal Venice

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 32 per person (one way)

Airport shuttle for children between the ages of 2 and 18 costs EUR 32 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 508 reviews

Hotel Carlton on the Grand Canal, Venice
Poor1.0 / 5
I gave this a low rating because we never saw the inside of the hotel. Hotel was overbooked - after lugging our luggage over the grand canal we were told that even though we had reservations we were being sent to another hotel! Quite disappointing although the Carnival Palace Hotel that we were sent to was fabulous. I would highly recommend the Carnival Palace Hotel! Excellent.
1 night family trip
Hotel Carlton on the Grand Canal, Venice
Outstanding5.0 / 5
Second time at Carlton
The staff is polite and helpful. We had a canal view easy walking distance to water taxi. A nice stay in an amazing city
1 night family trip
Hotel Carlton on the Grand Canal, Venice
Outstanding5.0 / 5
Comfortable hotel well situated in Venice, Italy
I found the Hotel Carlton on the Grand Canal to very comfortable. The room was large and included a table with two arm chairs, a desk with chair, a safe, a mini bar, a queen size bed and a single bed. The bath was clean. However, the shower was over the tub which was narrow and slippery. The hotel did not provide a bath mat to help prevent slipping. Also, they did not provide a face cloth but I managed. The location across from the rail station, and a vaparetto stop was ideal. The staff were warm, welcoming, and efficient. The morning breakfast held lots of variety and was very tasty. I was impressed by the number of tour groups that used this hotel for their stop in Venice. I highly recommend Hotel Carlton to anyone visiting Venice.
3 night romance trip
Hotel Carlton on the Grand Canal, Venice
Outstanding5.0 / 5
Across from the train station on the other side of Grand Canal. Convenient access to Vaporettos. Hotel decor is quite elegant. Excellent breakfast. Nice view of the canal from the room. You have to carry your luggage over a bridge with steps (no ramp) or you can hire porter for a few euros. They come down in price as you get further from the train station.
2 night romance trip
Hotel Carlton on the Grand Canal, Venice
Poor1.0 / 5
Bad hotel- warning to all! Very dirty rooms.
Worst experience I've ever had at a hotel. Not only was it expensive, but it was far from every thing. The beds were dirty. I left with tons of bug bites from the room. And the rooms smelled very bad. The customer service was awful. Worst hotel!
3 night romance trip

See all reviews

Hotel Carlton on the Grand Canal, Venice

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