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Hotel Carlton on the Grand Canal, Venice

4-star4 stars
Sestiere Di Santa Croce 578VeniceVE30135Italy

4-star hotel with 2 restaurants, near St. Mary of the Friars
  • Free WiFi
Great location
Good internet service
Value for money
Value for money could be better
More comfort would be nice
451See all 451 reviews
From 3,169 reviewsTripAdvisor Traveller Rating

Hotel Carlton on the Grand Canal, Venice

from $161
  • Classic Double or Twin Room
  • Classic Triple Room
  • Superior Double or Twin Room, Canal View
  • Double Room, Patio
  • Superior Double Room

About Hotel Carlton on the Grand Canal, Venice

The Hotel Carlton on the Grand Canal is located in Venice, Italy, in the Santa Croce quarter on the Grand Canal, near the waterbus stop a the Jewish Ghetto. Rialto Bridge is 15 minutes away by waterbus, and St Mark's Square and the Doge's Palace are a 20-minute ride away. Piazzale Roma, Venice's main entry point, is within a short walk. Venice Marco Polo Airport (VCE) is 8 miles (13 kilometers) from the hotel.

Hotel Features.
The four-story Hotel Carlton on the Grand Canal has a terracotta facade with 100 windows. This renovated, 18th-century palazzo is lit up at night. Multilingual concierge and 24-hour front desk staff provide guests with advice and sightseeing tips. Leaded-glass windows, 18th-century Venetian chairs with silver trims, and rich fabrics decorate the Bar Carlton Café which overlooks the Grand Canal promenade. Coffees, cocktails and snacks are served on the outdoor terrace during warmer months. Complimentary buffet breakfasts are served. The Hotel Carlton on the Grand Canal offers free WiFi, business services, and onsite garage parking.

Murano glass chandeliers, damask wall fabrics, curtains and bed covers and 18th-century Venetian-style gilt-edged, floral furniture decorate the Hotel Carlton on the Grand Canal's climate-controlled guestrooms. All rooms have free WiFi, flat-screen TVs with satellite channels, minibars, and safes. Modern, tiled bathrooms have bath/shower combinations and complimentary toiletries.

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site for important information and regulations applied in the city.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle during limited hours *


  • No parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Casino
Working away
  • Business center
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Hotel Carlton on the Grand Canal, Venice’s small print

Also known as

  • Carlton Grand
  • Hotel Grand Carlton
  • Carlton Grand Canal
  • Carlton Grand Canal Hotel
  • Carlton Grand Canal Venice
  • Carlton Hotel Grand Canal
  • Grand Carlton
  • Grand Carlton Hotel
  • Grand Hotel Carlton
  • Hotel Carlton Grand Canal
  • Hotel Carlton Grand Canal Venice


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 32 per person (one way)

Airport shuttle for children between the ages of 2 and 18 costs EUR 32 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Carlton on the Grand Canal, Venice


  • In Santa Croce
  • Rialto Bridge - 18 min walk
  • St. Mark's Basilica - 25 min walk
  • St. Mary of the Friars - 8 min walk
  • Ca' Rezzonico - 14 min walk
  • Ca' d'Oro - 17 min walk
  • Academy Gallery - 18 min walk
  • Peggy Guggenheim Museum - 22 min walk

Getting around

  • Venice (VCE-Marco Polo) - 17 min drive
  • Treviso (TSF) - 38 min drive
  • Venice Santa Lucia Station - 4 min walk
  • Venice-Mestre Station - 11 min drive
  • Venice Mestre Ospedale Station - 16 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)

Recent reviews

Good 7.8 From 451 reviews

Hotel Carlton on the Grand Canal, Venice
Outdated amenities
Definitely not what I expected. Was hoping for a luxury hotel on the Grand Canal. This was old, outdated and the room was equivalent to a Motel 6. Staff were not friendly. Location was extremely convenient.
Anne, us1 night trip
Hotel Carlton on the Grand Canal, Venice
Really beautiful hotel right on the grand Canal. The service was great and they had a good breakfast and a fancy restaurant in the hotel. The bed however was super uncomfortable. It was two twins pushed together but when you layed down on it they separated and you would fall into the cracks or roll off the bed.
Veronica, us2 night trip
Hotel Carlton on the Grand Canal, Venice
I really wanted to like this place...
First the good: This hotel is in a great location for transport from the train, bus or parking lot in Venice. Very accessible and easy to find (water taxi stopped right in front of it, across canal. We didn't even have to work to find it!) Beautiful old/restored Venetian style. Good price for room, plus a good breakfast buffet included. Now for the bad: Mosquitoes in December! We woke to buzzing/dive-bombing mosquittos both nights. I wasn't expecting this and didn't enjoy the disturbances nor the bites!! Secondly, the very nice front desk man explained a great "free water taxi" to Murano to see authentic glass-making. He said this was offered through some city initiative to promote the industy. This was on our itinerary anyway, but when i researched it a bit more, i found a ton of warnings on this "free trip". Apparently this includes a high-pressure sales pitch when you get to the glass factories and the hotel employees who set up these "free rides" get a kick back. We did not partake, of course, after this warning. But how horrible for a hotel front desk clerk to be involved in such a thing. One should be able to rely on safe and honest info from an employee of a hotel who is checking you in and welcoming you to their city. Be warned about this! I wish I had gotten his name to write a formal letter of complaint, but i did not.
Michelle, us2 night romance trip
Hotel Carlton on the Grand Canal, Venice
Very Good8.0
A gem
It is in the most opertune area in Venice. The best place to stay with great rooms and a great accomodating staff. Your close to most things or within a 20 minute stroll to your favorite sites and spots.
Jacky, us1 night romance trip
Hotel Carlton on the Grand Canal, Venice
Loved the hotel!
Hotel is in a great location! Just across from the train station. Just walked right over to hotel, there were people who you could pay to carry your luggage over the bridge, and was checked in 15 minutes after we arrived. Saved so much time as the lines were very long for the water taxi. Hotel also has a lovely roof top where they sever excellent drinks and food.
Sharon, us2 night family trip

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Hotel Carlton on the Grand Canal, Venice

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