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DoubleTree by Hilton Hotel Jackson, Jackson

3.5-star3.5 stars
1770 Hwy 45 BypJacksonTN38305United States of America
3.5-star hotel with restaurant and indoor pool
  • Free WiFi and free parking
Very Good8.0
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
200See all 200 Hotels.com reviews
From 853 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotel Jackson, Jackson

from $93
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking (Parlor)
  • Room, 1 Queen Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Accessible (Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Meeting rooms 7
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.

DoubleTree by Hilton Hotel Jackson, Jackson’s small print

Also known as

  • DoubleTree Hilton Hotel Jackson
  • DoubleTree Hilton Jackson
  • DoubleTree Hotel Jackson
  • DoubleTree Jackson
  • Jackson Doubletree

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 9.00 for adults and USD 4.99 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around DoubleTree by Hilton Hotel Jackson, Jackson

Landmarks

  • Heart of Jackson
  • Casey Jones Village (10-minute walk)
  • Old Hickory Mall (31-minute walk)
  • International Rock-A-Billy Hall of Fame and Museum (4.8 mi / 7.8 km)
  • West Tennessee Healthcare Sportsplex (5.1 mi / 8.3 km)
  • Johnnie Hale Stadium (20.8 mi / 33.5 km)
  • First Assembly of God (21.5 mi / 34.6 km)
  • Freed-Hardeman University (21.6 mi / 34.8 km)

Getting around

  • Memphis, TN (MEM-Memphis Intl.) 77-min drive
  • Free self parking

Recent reviews

Very Good 8.0 From 200 reviews

DoubleTree by Hilton Hotel Jackson, Jackson
Exceptional10.0
Wonderful stop
Check in staff we’re wonderful. The cookie and water were the perfect snack.
Paul, us1 night trip
DoubleTree by Hilton Hotel Jackson, Jackson
Exceptional10.0
Great hotel.
Everything was great at the DoubleTree in Jackson, TN.
Stanley, us1 night trip
DoubleTree by Hilton Hotel Jackson, Jackson
Very Good8.0
Needs some work but great staff.
Overall it was a comfortable stay, the room just was not up to the standard of a typical Doubletree. Mildew you in the shower, bathroom door was completely worn out, mini fridge didn’t fit the case it was in. Staff was very friendly and accommodating, Restaurant breakfast was excellent.
Charles, us1 night trip with friends
DoubleTree by Hilton Hotel Jackson, Jackson
Very Good8.0
Beautiful, comfortable and safe hotel
This hotel is super super nice and it has been the best hotel in Jackson, TN for many years. My room and bath were wonderful, very modern and new mattress. There were a couple of issues which I did report to the front on checkout...the closet which was on a tract needed greasing. It would open OK but it was a struggle to close it because of sticking. The AC/Heating unit was very noisy (don't know if anything can be done about that) and the alarm clock was difficult to turn off or reset (I had to unplug it to not go off again in the morning). The hallway carpet needs to be replaced...it was worn and stained and it was a terrible striped color. The ice machine on the 3rd floor was broken and I had to go to the 2nd floor. As I passed the front desk later I noticed a gentleman there with his ice bucket and they were directing him to the 2nd floor so I assume they know and perhaps the workman had not worked them in yet. Lastly, the guest directory in my room did not include menus for either room service or the hotel restaurant. The Tab was there saying "Dining" but nothing behind it. None of my issues are major but worth addressing because the hotel should be top notch for the price you pay. Overall this is a wonderful hotel and it was beautifully decorated for Christmas.
Nita M., us2 night family trip
DoubleTree by Hilton Hotel Jackson, Jackson
Exceptional10.0
Great place to stay.
Super clean and a very efficient and friendly staff. I’ll be back.
Robby, us1 night trip

See all reviews

DoubleTree by Hilton Hotel Jackson, Jackson

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