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All properties in Hilo, Hawaii, United States of America
All properties in Hilo, Hawaii, United States of America

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

3.5-star3.5 stars
93 Banyan Dr, Hilo, HI, 96720, United States of America

Bayfront hotel with golf course, near Hamakua Coast
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,275 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • She shower was cold. I tried all hours of all hours of all days. Fire alarm went of…Aug 18, 2019
  • Nice hotel w/ a decent restaurant that has live music on some nights. Small pool but…Jul 24, 2019

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

from $162
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Balcony, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)
  • Suite, 2 Bedrooms (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Lanai, Ocean View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 2 Queen Beds, Lanai, Ocean View
  • Room, 2 Queen Beds, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Bathtub, Bay View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

What’s around Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

Landmarks

  • On the waterfront
  • Panaewa Rainforest Zoo - 29 min walk
  • Pacific Tsunami Museum - 37 min walk
  • Lyman Museum - 42 min walk
  • Hamakua Coast - 1 min walk
  • Hamakua Heritage Corridor - 1 min walk
  • Naniloa Country Club - 2 min walk
  • Coconut Island Park - 6 min walk

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space size (feet) - 11,000
  • Conference space size (meters) - 1022
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1960
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sandalwood - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Golf course on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo’s small print

Also known as

  • Hilo Naniloa
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Hotel Naniloa
  • Hotel Naniloa Hilo
  • Naniloa
  • Naniloa Hilo
  • Naniloa Hilo Hotel
  • Naniloa Hotel
  • Naniloa Hotel Hilo

Policies

Tax ID - W 50540186.01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 30.00 per accommodation, per night

Resort fee inclusions:

  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 20.00 per day

Valet parking costs USD 20 per day

Rollaway beds are available for USD 30 per night

Full breakfast is offered for an extra charge of USD 21.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 1,164 reviews

Exceptional 10.0
Favorite Hilo Hotel
Person who checked us in was exceptional though there was a very long wait as she was the only person manning the front desk. She was very friendly & polite.
Ted, usRomance trip
Exceptional 10.0
The best place to stay in Hilo
Another great stay at the Grand Naniloa, staff is friendly and helpful especially the valet team and the staff in the Hula Hulas restaurant. Rooms are clean and can have great views, recommend the ocean view category with Lanai. Enjoyed the complimentary coffee in the morning.. I've stayed here three times in the last twelve months ...
Joe, usFamily trip
Very Good 8.0
Hidden Mandatory Fee a Ripoff
When we arrived to hotel to check in they informed us that there was a $30 per day "mandatory resort fee". This fee covered parking, two lower end drinks at bar, and discount at their restaurant. We had a reservation for four days, so this totalled and additional $120 to our expense cost. The food ate the restaurant is not that tasty and expensive. We only ate there one night. I think it is very unprofessional to inform you of a an mandatory fee when you arrive there. The fee does not get you much except for parking.
usFamily trip
Poor 2.0
Hilton’s Bar has definitely dropped
The only reason I booked this place is for the pool. Upon checking in we found out it was out of order. The compensation was two free fruity drinks and a discount at the resort-priced restaurant, and waiving the ridiculous resort fee. After getting the disappointed children to the room we draw them a bath and there’s no hot water. The Luke-warm bath wasn’t quite the consolation for no pool.
Jessica, usFamily trip
Good 6.0
Terrible view!
Terrible room. First floor room with a view of a huge air conditioner and the drop off for the hotel. I had to keep the curtains closed the whole time. Totally unacceptable for the price. This is the sort of view I expect for $60 a night! Front desk had no solutions. I would not stay in this hotel again!
Vernon, usBusiness trip

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

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