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Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia

3 stars
19525 Victor ParkwayLivoniaMI48152United States of America, 855-239-9397
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Good3.9 / 5
Wellness
Great wellness & sports facilities
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
236See all 236 Hotels.com reviews
From 138 reviewsTripAdvisor Traveller Rating

Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia

Hotel Info: 855-239-9397

from $113
  • Presidential Suite, 1 King Bed, Non Smoking
  • 2 Room Suite - 2 Double Beds, Non-Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • SGR
  • Presidential Suite, 1 King Bed, Non Smoking
  • Premium Suite, 2 Double Beds, Non Smoking
  • 2 Room Suite - 1 King Bed, Non-Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Balcony
  • 2 Room Suite - 1 King Bed, Accessible, Non-Smoking
  • King Accessible Suite
  • Suite, 1 King Bed, Accessible, Jetted Tub
  • Room, 2 Double Beds, Non Smoking, Balcony
  • Room, 1 King Bed, Non Smoking, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Up to 25 lb

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Detroit Embassy Suites
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel
  • Embassy Suites Hilton Detroit Livonia/Novi Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi
  • Embassy Suites Detroit
  • Embassy Suites Detroit Hotel
  • Embassy Suites Detroit Hotel Livonia/Novi
  • Embassy Suites Detroit Livonia/Novi
  • Embassy Suites Livonia/Novi
  • Embassy Suites Detroit - Livonia/Novi Hotel Livonia
  • Embassy Suites Livonia
  • Livonia Embassy Suites

Optional extras

Pets are allowed for an extra charge of USD 75.00 per stay

WiFi is available in guestrooms for USD 6.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 6.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 6.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping

Special features

Dining

Cascades Restaurant - This restaurant specializes in American cuisine.

Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia’s small print

Also known as

  • Detroit Embassy Suites
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel
  • Embassy Suites Hilton Detroit Livonia/Novi Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi
  • Embassy Suites Detroit
  • Embassy Suites Detroit Hotel
  • Embassy Suites Detroit Hotel Livonia/Novi
  • Embassy Suites Detroit Livonia/Novi
  • Embassy Suites Livonia/Novi
  • Embassy Suites Detroit - Livonia/Novi Hotel Livonia
  • Embassy Suites Livonia
  • Livonia Embassy Suites

Optional extras

Pets are allowed for an extra charge of USD 75.00 per stay

WiFi is available in guestrooms for USD 6.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 6.95 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 6.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 236 reviews

Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia
Poor1.0 / 5
One of our worst experiences yet
Pulling in there are orange construction barrels, with caution tape attached, all over the parking lot. The caution tape was broken and blowing across the parking lot. During the 2 hours we used the pool there were no towels available in the pool area. The bubbles were not working in the hottub and there was hair, lint and all sorts of nasty floating on the stagnant surface. The security guard entered the tiny pool area about every 20 minutes to enforce the no beverage policy...getting jnto a loud altercation with a guest. The guard should have been focused on the hookers on the 5th floor taking photos, in lingerie, in the hallway. The fan in our room did not work and make a loud scraping and banging noise when turned on. Since I used hotels.com to book and did not book directly with the hotel, a $110.91 incidental hold was placed on my card. I was never informed and the clerk made no mention as he swiped my card st check-in. I realized this looking at my online banking that evening. When I asked the manager, Ryan, about the charge he then explained the policy. When I told him there was no mention of the hold or hold amount at check in he replied that they assume "people already know". When I asked where I would have found that info he replied that he didnt know.The made to order breakfast was great!! I would not recommend this hotel. Poorly maintained facilities combined with absolutely horrible service made for a very dissapointing stay for our family.
1 night family trip
Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia
Fair2.0 / 5
Sad property and lazy staff
Worst stay at Embassy Suites ever. Music playing in the atrium was so loud that I could not get any work done. Evening reception was co-opted by a private reception so my colleagues and I had to leave. Breakfast was so-so, but the guy doing the omelets was good. Because I was trying (unsuccessfully) to get some work done, I hung the 'do not disturb' sign on my door. At 9:45am, I gave up and headed out - and removed the sign. Housekeeping must have seen the sign, but never checked back so the room was not cleaned during the day. I was pretty embarrassed when I returned to the room that evening (because the evening reception was cancelled). I brought it up to the front dest, but that was useless. I stay in hotels 200+ nights per year so I'm used to varying levels of quality - even from national chains. But this was a new low.
2 night business trip
Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia
Outstanding5.0 / 5
The hotel was excellent. Very clean, wonderful staff, great rooms. I will definitely come back when I'm in the area.
1 night business trip
Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia
Fair2.0 / 5
It was not what I was hoping for very night for the three nights I stayed you all had construction being done in the room next to mines. And they always started when it was time for us to go to bed. Sanding and stubbing the walls. We paid $150.00 to $200.00 for every night we was there. If I have known this I would have stayed somewhere else. We called the front desk and told they and was told that a manager would called us back but they never did. 19525 Victor Parkway Livonia,MI room 422.
1 night family trip
Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia
Outstanding5.0 / 5
Great service, very clean, very desirable!
Very nice hotel with numerous amenities not found in other hotels. Would highly recommend this property !
2 night family trip

See all reviews

Embassy Suites by Hilton Detroit - Livonia/Novi, Livonia

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