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Pan Pacific Orchard, Singapore

5 stars
10 Claymore RoadSingapore229540Singapore, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Wellness
Great wellness & sports facilities
Cleanliness
Clean
306See all 306 Hotels.com reviews
From 1,915 reviewsTripAdvisor Traveller Rating

Pan Pacific Orchard, Singapore

Hotel Info: 866-539-8117

from $152
  • Premium Room
  • Pacific Club, Club Room
  • Executive Room
  • Pacific Club Studio Room
  • Deluxe Room
  • Pacific Club, Club Single Room
  • Studio
  • Pacific Club Studio Room Single
  • Pacific Studio Room
  • Adjoining Room Classic
  • Deluxe Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

  • Extended parking *

Other information

  • Smoke-free property

Also known as

  • Orchard Pan Pacific
  • Pacific Orchard
  • Pan Pacific Hotel Orchard
  • Pan Pacific Orchard
  • Pan Pacific Orchard Hotel Singapore
  • Pan Pacific Orchard Singapore
  • Pan Pacific Singapore
  • Singapore Pan Pacific
  • Pan Pacific Orchard Hotel

Policies

Parking height restrictions apply.

Mandatory fees

Deposit: SGD 50 per night

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for SGD 120 per night

Breakfast is offered for an extra charge of SGD SGD32++ per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 4973
  • Conference space size (meters) - 462
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

St. Gregory Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Swedish massages, Thai massages, massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

10 at Claymore - This bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

Montreux Jazz Cafe - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Lobby Lounge - This café specializes in local and international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Pan Pacific Orchard, Singapore’s small print

Also known as

  • Orchard Pan Pacific
  • Pacific Orchard
  • Pan Pacific Hotel Orchard
  • Pan Pacific Orchard
  • Pan Pacific Orchard Hotel Singapore
  • Pan Pacific Orchard Singapore
  • Pan Pacific Singapore
  • Singapore Pan Pacific
  • Pan Pacific Orchard Hotel

Policies

Parking height restrictions apply.

Mandatory fees

Deposit: SGD 50 per night

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for SGD 120 per night

Breakfast is offered for an extra charge of SGD SGD32++ per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 306 reviews

Pan Pacific Orchard, Singapore
Fair2.0 / 5
Avoid
I was really disappointed by my stay. My room was very musty with visible mold on walls and fixtures. Despite my polite request to reception and to housekeeping to address this issue my requests for assistance went unanswered. The airconditioning was very loud and made it hard to relax. It is a shame that I had such trouble because the hotel is well situated and refreshing in that it is not one of the usual huge impersonal Singapore hotels. But I would not stay here again.
3 night business trip
Pan Pacific Orchard, Singapore
Outstanding5.0 / 5
Great location, wonderful hotel and staff
Really good hotel, very comfortable and spacious rooms, excellent free wifi and best of all, wonderful staff. Highly recommended.
3 night romance trip
Pan Pacific Orchard, Singapore
Poor1.0 / 5
Disappointing stay and not a 5 stars hotel.
Very disappointed stay. Services provided are not 5 stars. Upon checking in bellman has no initiative to help even though I am struggling with 2 big luggages. Upon check in at1130pm. Room are not ready even I have sent them an email requesting an earlier checkin and have received an email as an acknowlegment.Upon check in the receptionist stated you can sent in any requests but it does not mean that Pan Pacific need to honor that. This should not be not a well trained 5 stars hotel staff should behave?. Room size is smaller and the furniture and carpet likes old and stain. Will not recommend this hotel.
1 night romance trip
Pan Pacific Orchard, Singapore
Outstanding5.0 / 5
Stub my toe in an otherwise good hotel.
Good hotel overall. One problem I had was a projection in the floor designed as a door stop. It was metal and I did not see it when I was walking to the bathroom in the middle of the night. I hit it with my bare toes. It hurt. It still hurts three days later.
1 night trip
Pan Pacific Orchard, Singapore
Outstanding5.0 / 5
Excellent service
1 night business trip

See all reviews

Pan Pacific Orchard, Singapore

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