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Carlton Hotel, Autograph Collection, New York

4 stars4 stars
88 Madison AvenueNew YorkNY10016United States of America, 800-491-6126
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
WiFi
Good internet service
649See all 649 Hotels.com reviews
From 2,183 reviewsTripAdvisor Traveller Rating

Carlton Hotel, Autograph Collection, New York

Hotel Info: 866-539-8117

from $179
  • Junior Suite, 1 Bedroom
  • Executive Room, 1 King Bed
  • Suite, 1 Bedroom, Corner
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 2 Double Beds
  • Standard Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 317 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Other information

  • Smoke-free property

Also known as

  • Autograph Collection Carlton Hotel
  • Carlton On Madison Avenue Hotel
  • New York Carlton
  • Carlton Madison Avenue
  • Carlton Autograph Collection
  • Carlton Autograph Collection Hotel
  • Carlton Autograph Collection New York
  • Carlton Hotel
  • Carlton Hotel Autograph Collection
  • Carlton Hotel Autograph Collection New York
  • Carlton Hotel New York
  • Carlton Hotel, Autograph Collection Hotel New York City

Policies

Please note that local taxes (14,75% total tax + $3,50 occupancy tax per room per night) are not included in the price.

In the hotel

Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Carlton Hotel, Autograph Collection, New York’s small print

Also known as

  • Autograph Collection Carlton Hotel
  • Carlton On Madison Avenue Hotel
  • New York Carlton
  • Carlton Madison Avenue
  • Carlton Autograph Collection
  • Carlton Autograph Collection Hotel
  • Carlton Autograph Collection New York
  • Carlton Hotel
  • Carlton Hotel Autograph Collection
  • Carlton Hotel Autograph Collection New York
  • Carlton Hotel New York
  • Carlton Hotel, Autograph Collection Hotel New York City

Policies

Please note that local taxes (14,75% total tax + $3,50 occupancy tax per room per night) are not included in the price.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 649 reviews

Carlton Hotel, Autograph Collection, New York
Good3.0 / 5
Under construction
Friendly staff is the only benefit of this hotel (at the moment). The hotel is under complete construction. No restaurant, pool or gym--comp passes are avail for nearby. We couldnt access our bedroom due to broken electronic key doors. The rooms are outdated and the bathroom lacks a shower light but the room has plenty of snacks and electronics to purchase from. This hotel is a disappointment to the chain of its noteworthy Autograph Collection. I would wait for the renovations to be complete before booking. Kinda upset that some guests were in the renovated room while my family was stuck in the old rooms and paid the same price. The friendly staff only made this place somewhat worthwhile.
1 night family trip
Carlton Hotel, Autograph Collection, New York
Excellent4.0 / 5
Under Renovations
The hotel is under renovation. At present, there is no restaurant or bar open. I was however the first to stay in the room I was in, which was a bonus...however, day 1 it smelled of paint - this was alleviated by leaving the bathroom fan on while out to dinner and the heat was not operational.
1 night business trip
Carlton Hotel, Autograph Collection, New York
Outstanding5.0 / 5
Clean bathrooms, spacious lobby, free coffee.
We booked this place last minute and it was just what we needed. The room was a good size for a couple to stay in, queen bed with a desk and big flat screen over it, and a tall closet for stashing our bags. Compared to other NYC hotel rooms this was bigger in that there was ~2 ft between the sides of the bed and the wall. The bathroom was exceptionally clean but a bit tiny if you're using the makeup mirror and your partner needs to squeeze by to take a shower. Lobby was gorgeous and they had a self serve coffee machine free to guests. Would go back again!
1 night romance trip
Carlton Hotel, Autograph Collection, New York
Good3.0 / 5
Major construction & a few rooms=Greed
The Carlton has been a nice enough place to stay, however, this time, it is being renovated, and the floors above 6 or 7 are being gutted. Sometimes the elevators did not work, the heat in the room would not go abobe 70, the construction noise during the day prevented any resting. The most surprisiong was the day that i took a ride to the loby in the service elevator. I was let out in a hard hat area, that was very disorienting. When i ask a worker for the exit, he pointed to a ladder. Luckily, after some time, i found a door out. The Crunch gym that we were sent to was tired, no steam or sauna (as is advertised) and dirty. One shower stall was full of old, dirty mop equipment and buckets etc. In the past, i have enjoyed my stay, hoerver, if thi is the best they can do, they should coral their greed, and close the remaining little bit of the hotel.
5 night business trip
Carlton Hotel, Autograph Collection, New York
Fair2.0 / 5
Great location. Friendly staff. Hotel under major construction. Noisy to the point of impossible to sleep. 3rd floor room. Somewhat dated
1 night romance trip

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Carlton Hotel, Autograph Collection, New York

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