Excellence Express San Juan del Río

Photo gallery for Excellence Express San Juan del Río

Primary image
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Excellence Express San Juan del Río

Excellence Express San Juan del Río

3.0 star property
3-star hotel in San Juan del Rio with indoor pool and 24-hour fitness

8.8/10 Fabulous

101 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Connecting rooms available
  • 24/7 front desk
Map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Rio, QRO, 76803
Main amenities
  • Indoor pool
  • 24-hour fitness centre
  • Children's pool
  • Conference centre
  • Business centre
  • 5 meeting rooms
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Luggage storage
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 40 min drive

About this property

Excellence Express San Juan del Río

3-star hotel
Consider a stay at Excellence Express San Juan del Río and take advantage of free continental breakfast, designer shops on site and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour fitness centre and a business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking
  • An electric car charging station, luggage storage and a 24-hour front desk
  • Express check-out and 5 meeting rooms
Room features
All guest rooms at Excellence Express San Juan del Río feature comforts, such as laptop-compatible safes and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and soundproofing.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, desks and phones

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:30 AM–9:30 AM

Travelling with children

  • Children stay free
  • Children's pool

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre (6491 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour fitness centre
  • An indoor pool
  • Designer shops on site

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Lever door handles

Languages

  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Rio
Excellence Express San Juan del Río Hotel San Juan del Rio

Frequently asked questions

Does Excellence Express San Juan del Río offer free cancellation for a full refund?
Yes, Excellence Express San Juan del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Excellence Express San Juan del Río?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Excellence Express San Juan del Río?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Excellence Express San Juan del Río?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Excellence Express San Juan del Río?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Excellence Express San Juan del Río?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Express check-out and contactless check-out are available.
What is there to do at Excellence Express San Juan del Río and nearby?
Excellence Express San Juan del Río has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Excellence Express San Juan del Río?
Yes. Nearby restaurants include Vips (6-min walk), Wings Army (6-min walk) and Shirushi San Juan Del Rio (8-min walk).

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

This property is located in an industrial area. There is a constant pounding and loud noise that can be felt and heard early in the morning, 5 am and doesn’t stop until late in the evening, 6 or 7 pm, from a nearby factory.
Veronica River, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Alex, 1-night trip
Verified Expedia guest review

8/10 Very good

We liked everything
jill, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

María Aurora, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Siempre que reservo en hoteles.com reservo 1 cama y siempre hay problemas al llegar por que lo tienen como habitación doble. Esta vez no se pudo que me dieran la habitación que yo habia pedido por falta de control del hotel y disponibilidad. Esto es un problema MUY recurrente.
Estefania, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lo recomiendo
ME GUSTO EL HOTEL, EL PERSONAL MUY AMABLE
Gabriela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viaje Familiar
Excelente el trato y las instalaciones.
Ricardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

En el desayuno casi no habia alimentos
Aurora clementina, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

El aire acondicionado no funciono y no lo arreglar
Guillermo, 1-night trip
Verified Hotels.com guest review