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Château de l'Ile & Spa, Bas-Rhin (department)

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.
4 Quai HeydtOstwaldBas-Rhin67540France, ‏‎800-491-6126
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Excellent4.2 / 5
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
Wellness Area
Poor wellness & sports facilities
66See all 66 Hotels.com reviews
From 305 reviewsTripAdvisor Traveller Rating

Château de l'Ile & Spa, Bas-Rhin (department)

Hotel Info: 866-539-8117

from $156
  • Traditional Room
  • Tradional Family Room
  • Superior Room (Balcon)
  • Standard Room
  • Junior Suite
  • Castle Room
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Château l'Ile Hotel
  • Château l'Ile Hotel Ostwald
  • Château l'Ile Ostwald
  • Chateau De l`Ile Hotel Ostwald
  • Château l'Ile
  • Chateau De L'Ile Strasbourg/Ostwald, France

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Rollaway beds are available for EUR 40 per night

Breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 18 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1891
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa de L Ile has 2 treatment rooms. Services include massages, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Winstub - Overlooking the garden, this brasserie serves breakfast, lunch, and dinner. A children's menu is available.

Le Gourmet de L Ile - This fine-dining restaurant serves lunch and dinner. Open daily.

Château de l'Ile & Spa, Bas-Rhin (department)’s small print

Also known as

  • Château l'Ile Hotel
  • Château l'Ile Hotel Ostwald
  • Château l'Ile Ostwald
  • Chateau De l`Ile Hotel Ostwald
  • Château l'Ile
  • Chateau De L'Ile Strasbourg/Ostwald, France

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Rollaway beds are available for EUR 40 per night

Breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 18 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 66 reviews

Château de l'Ile & Spa, Bas-Rhin (department)
Good3.0 / 5
Chateau Okay
It was a lovely, if not quirky, old chateau. The spa was very basic. Unfortunately, the steam room was not very steamy or hot, and had mood lighting that changed color, so not very relaxing. The sauna was too hot to sit it, and the jacuzzi wasn't very hot at all. We had a lovely meal at the hotel. Overall, I think it was a 3-4 star hotel with 5 star prices. Just a nice, easy overnight getaway, but for 175€ a night, and no breakfast included, we would have to give it a pass next time.
1 night romance trip
Château de l'Ile & Spa, Bas-Rhin (department)
Good3.0 / 5
OK but nothing special
Stayed three nights - solid two or three star hotel -needs lots of work
3 night romance trip
Château de l'Ile & Spa, Bas-Rhin (department)
Outstanding5.0 / 5
What a romantic getaway!
Decided to try this for Valentines Day and it was sublime! Great welcome and service. Very clean and stylish room. Loved the restaurant. Wish we had more chances to take advantage of the pool.
1 night trip
Château de l'Ile & Spa, Bas-Rhin (department)
Good3.0 / 5
Stayed one night at the Chateau de I'lle. From description and photos online, thought it would be a much more luxurious stay than it was. Room clean, but very dated. Bedding horrible, with bedspread a disgrace (visible stains). I was a bit surprised how poor the condition was. The food was good (room service and breakfast) and the pool was nice, however, I wouldn't consider this a luxury hotel by any stretch of the imagination. It was an acceptable hotel, that hasn't been updated for many decades. Staff were very kind, but for the price I would hope for a bit more style.
1 night family trip
Château de l'Ile & Spa, Bas-Rhin (department)
Outstanding5.0 / 5
Perfect hotel for family stay
It was absolutely superb!!!! We did not want to leave. The hotel, the room, white soft towels, friendly staff, delicious meals (although the portion size was a bit small). Area around the hotel was adorable! The air was alive!!! We will definitely come back!
1 night family trip

See all reviews

Château de l'Ile & Spa, Bas-Rhin (department)

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