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Crowne Plaza Austin, Austin

3.5 stars3.5 stars
6121 North Ih 35AustinTX78752United States of America, 800-491-6126
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Good3.8 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
361See all 361 Hotels.com reviews
From 1,182 reviewsTripAdvisor Traveller Rating

Crowne Plaza Austin, Austin

Hotel Info: 866-539-8117

from $109
  • One King Bed, Non-Smoking, Accessible
  • Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, Non Smoking
  • One King Bed Leisure Poolside Nonsmoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • One King Bed Accessible Smoking
  • Standard Room, 1 King Bed
  • Executive Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Austin Crowne Plaza
  • Crowne Plaza Austin
  • Crowne Plaza Hotel Austin
  • Crowne Plaza Austin Hotel Austin
  • Crowne Plaza Austin Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 11.99 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1080
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Crossroads Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Crossroads Lounge - Onsite bar. Happy hour is offered.

Crowne Plaza Austin, Austin’s small print

Also known as

  • Austin Crowne Plaza
  • Crowne Plaza Austin
  • Crowne Plaza Hotel Austin
  • Crowne Plaza Austin Hotel Austin
  • Crowne Plaza Austin Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 11.99 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 361 reviews

Crowne Plaza Austin, Austin
Good3.0 / 5
Dangerous old automatic door
Overall fine for the price including a tasty breakfast. Unfortunately one major safety issue due to the overall outdated building is the automatic sliding door. The sensor did not function properly and closed while we were standing there squishing my toddlers hand. We had to physically force the doors open to pull his hand out. Staff did bring a bag of ice for the injury but did nothing else.
1 night family trip
Crowne Plaza Austin, Austin
Fair2.0 / 5
Shower Flooded
Shower flooded half way to my knee. I report it the first day and they couldn't or didn't do anything about it. The second day was even worse.
2 night family trip
Crowne Plaza Austin, Austin
Poor1.0 / 5
Bathroom was super small, had trouble w my key to enter the room bc the battery to the card slot died. Had to wait outside my door for front desk to come take a look then had to wait for the security to come and fix the problem. This was after coming from a party at 2 A.M. my kids were tired and we couldn't get in the room until 30 min after. Really was an inconvenience. They charged my card for $25 and didn't tell me about it until I called to ask what it was for. They didn't let me know at checkout that they were charging me $25 to make sure my card was valid and working. They could have simply let me know before doing it. Hotel needs to be cleaned better and needs some serious updates. La Quinta Inn is cleaner then this hotel and it's more updated.
1 night trip
Crowne Plaza Austin, Austin
Good3.0 / 5
The room had not had maid service when we returned late afternoon. Asked for clean towels that were never delivered. Bath water took long time to warm. Beds were very comfortable.
2 night family trip
Crowne Plaza Austin, Austin
Outstanding5.0 / 5
Hotel with clean environment.
It was a pleasant environment with friendly staffs who were very professional in the discharge of their duties.
1 night business trip

See all reviews

Crowne Plaza Austin, Austin

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