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1 room, 2 adults
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Pagoda Hilo Bay Hotel, Hilo

2 stars
87 Banyan DrHiloHI96720United States of America, ‏800-491-6126
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2.9 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
Vibe
Poor vibe
310See all 310 Hotels.com reviews
From 5 reviewsTripAdvisor Traveller Rating

Pagoda Hilo Bay Hotel, Hilo

Hotel Info: 866-539-8117

from $68
  • Superior Room
  • Standard Room
  • Room, Oceanfront
  • Room, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Billy's Hotel
  • Uncle Billy's Hilo Bay Hotel Hawaii
  • Pagoda Hilo Bay Hotel
  • Pagoda Hilo Bay
  • Hilo Bay Hotel
  • Hilo Bay Hotel Uncle Billy's
  • Uncle Billy's
  • Uncle Billy's Hilo Bay
  • Uncle Billy's Hilo Bay Hotel
  • Uncle Billy's Hotel
  • Uncle Hotel
  • Uncle Billys Hilo Bay Hotel

Optional extras

Rollaway beds are available for USD 30.00 per night

Cribs/Infant beds are available for USD 20.00 per night

In the hotel

Food and drink
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Arcade/game room
Working away
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Pagoda Hilo Bay Hotel, Hilo’s small print

Also known as

  • Billy's Hotel
  • Uncle Billy's Hilo Bay Hotel Hawaii
  • Pagoda Hilo Bay Hotel
  • Pagoda Hilo Bay
  • Hilo Bay Hotel
  • Hilo Bay Hotel Uncle Billy's
  • Uncle Billy's
  • Uncle Billy's Hilo Bay
  • Uncle Billy's Hilo Bay Hotel
  • Uncle Billy's Hotel
  • Uncle Hotel
  • Uncle Billys Hilo Bay Hotel

Optional extras

Rollaway beds are available for USD 30.00 per night

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 310 reviews

Pagoda Hilo Bay Hotel, Hilo
Poor1.0 / 5
Don't stay here!
Terrible! Dirty as we walked into the room. Shower had used razor still in it. Carpet filthy. We checked out and checked into another hotel which was great!
3 night family trip
Pagoda Hilo Bay Hotel, Hilo
Poor1.0 / 5
You get what you paid for
As soon as the door was opened the room smelled dank & moldy. There was black mold/mildew around the base of the sink. Decor is stuck in the 70's. We had to remove the light and clock plugs from behind the bed and move the bed, in order to have an outlet to charge our cell phones. Wi-Fi was out for hours. There was no blow dryer in our room, when I asked for one, I was told only certain "room type" has them. Obviously the stinky rooms are not the room type. I asked to rent one and was told there is none available. We needed to iron our clothes but I decided that was probably not going to be in my "room type", so we took our flight in wrinkled clothes. There was one good thing, Chanel, at the front desk was helpful and courteous. Parking was a nightmare! If you come in after 7pm, you'll have to find street parking blocks away because there are tons of No Parking signs just about everywhere on Banyan Drive.
2 night family trip
Pagoda Hilo Bay Hotel, Hilo
Fair2.0 / 5
Get what you pay for
I picked this hotel because it was the cheapest and it was close to the airport. The carpet was old and dirty and the bed was uncomfortable. Don't book your hotel the same day on Hotels.com because your hotel may not be able to find your reservation. That was what happened to me. I had to wait an hour before checking in because they spent about half an hour with a customer to check in. While I was waiting, the lady checked in before me complained about the dirty room they just gave her. Another customer requested to move to another room because of some problems they had in their room. I picked the cheapest hotel and I get what I pay for.
1 night family trip
Pagoda Hilo Bay Hotel, Hilo
Good3.0 / 5
Musty smell
We noticed the musty smell immediately and only later saw what appeared to be mound above the shower. The room was a good size and bathroom fan much quieter than some other rooms we stayed in.
1 night romance trip
Pagoda Hilo Bay Hotel, Hilo
Poor1.0 / 5
Creepy front desk guy, stay away
It took me 45 minutes to check in with one person ahead of me.checked in at 16:00 and the room still was not ready. I found hair on the bathroom floor and the towels were stained. The hot water will work after running the hot water for 5 minutes. Front desk guy is creepy, followed my gf out to her car when she got her bags.She called me to come down from our room to escort her back to our room. I caught the front desk creep following my gf and confronted him about harassing female occupants that he thought was alone. Stay away from this rat trap. Spend the extra $40.00 for another hotel in the same vicinity.
1 night romance trip

See all reviews

Pagoda Hilo Bay Hotel, Hilo

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