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Hotel El Cielo

Photo gallery for Hotel El Cielo

Double Room | Free WiFi, bed sheets
Double Room | Free WiFi, bed sheets
Family Room | Free WiFi, bed sheets
Twin Room, Balcony | Free WiFi, bed sheets

Overview of Hotel El Cielo

Hotel El Cielo

2.5 star property
No-frills hotel in Neiva

0 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
Carrera 4 # 4 16 sur, Neiva, 410010

Room options

About this area

Getting around

  • Neiva (NVA-Benito Salas) - 14 min drive


  • Solas Restaurante - 6 min walk
  • Domino - 9 min walk
  • Restaurante El Asadero - 10 min walk
  • La cava wine & food - 13 min walk
  • Oregano Restaurante - 13 min walk

About this property

Hotel El Cielo

A great choice for a stay in Neiva, Hotel El Cielo is only 2.3 mi (3.7 km) from the airport. Free perks include WiFi, self-parking and local cuisine breakfast available daily.



At a glance

Hotel size

  • 10 rooms


  • Check-in time from 3:00 PM until 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning
  • Free daily reception
  • Room service

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services


  • Wheelchair-accessible parking


  • Spanish

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


<p>There is no hot water on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel El Cielo Hotel
Hotel El Cielo Neiva
Hotel El Cielo Hotel Neiva

Frequently asked questions

Does Hotel El Cielo offer free cancellation for a full refund?
Yes, Hotel El Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Cielo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Cielo?
You can check in from 3:00 PM - 2:00 PM. Check-out time is 2:00 PM.
Are there restaurants at or near Hotel El Cielo?
Yes. Nearby restaurants include Solas Restaurante (6-min walk), Domino (9-min walk) and Restaurante El Asadero (10-min walk).
What's the area around Hotel El Cielo like?
Hotel El Cielo is a short 3-minute walk from Neiva Cathedral and 4 minutes' walk from Santander Park.



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