A great choice for a stay in Neiva, Hotel El Cielo is only 2.3 mi (3.7 km) from the airport. Free perks include WiFi, self-parking and local cuisine breakfast available daily.
At a glance
Check-in time from 3:00 PM until 2:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 2:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets not allowed
Free WiFi in public areas
Free WiFi in rooms
Free on-site self-parking
Wheelchair-accessible parking on site
Food and drink
Free local cuisine breakfast each morning
Free daily reception
Travelling with children
Children stay for free (see details)
24-hour front desk
Dry cleaning/laundry services
Cable TV channels
Bed sheets provided
Rainfall shower heads
Free local calls
Fees & policies
You'll be asked to pay the following charges by the property at check-in or check-out:
For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
<p>There is no hot water on site. </p><p>This property accepts credit cards, debit cards and cash.</p>
Also known as
Hotel El Cielo Hotel
Hotel El Cielo Neiva
Hotel El Cielo Hotel Neiva
Frequently asked questions
Does Hotel El Cielo offer free cancellation for a full refund?
Yes, Hotel El Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Cielo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Cielo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Cielo?
You can check in from 3:00 PM - 2:00 PM. Check-out time is 2:00 PM.
What's the area around Hotel El Cielo like?
Hotel El Cielo is a short 4-minute walk from Santander Park and 3 minutes' walk from Neiva Cathedral.
No reviews yet
Be the first to leave a review for this property after your stay.