Guests
All properties in Kansas City, Missouri, United States of America

InterContinental Kansas City at The Plaza, an IHG Hotel

4-star hotel with outdoor pool, near Fountain of Neptune

  • Free WiFi
From
$156

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 83
1 / 83Outdoor Pool
401 Ward Pkwy, Kansas City, 64112, MO, United States of America
8.0.Very Good.
  • There was a broken outlet plate. Half on the wall and half on the floor. Should get that…

    Jan 4, 2022

  • The view was amazing. The staff was great!

    Dec 31, 2021

See all 831 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Shopping
Convenient
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 371 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Country Club Plaza Area
  • Kansas City Art Institute - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • Fountain of Neptune - 5 min walk
  • JC Nichols Memorial Fountain - 8 min walk
  • Kemper Museum of Contemporary Art - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed (Non-Plaza View)
  • Superior Room, 1 King Bed, View (Plaza View)
  • Oversized Plaza View Balcony with table and chairs, 1 King Bed Deluxe
  • Room, 1 King Bed (Concierge)
  • Standard Room, bed type not guaranteed, non view room
  • Room, 1 King Bed, View (Concierge Plaza View)
  • Oversized Plaza View Balcony with table and chairs, 2 Queen Beds Deluxe
  • Plaza View Walkout Balcony, 2 Double Beds Superior
  • Suite, 1 King Bed, No View
  • Executive Suite
  • Room, 2 Double Beds (Concierge)
  • Suite, 1 Bedroom, No View (Concierge Level)
  • Presidential Suite
  • Suite, 1 King Bed, View
  • Deluxe Room (Intercontinental)
  • Room, Accessible (Wheelchair)
  • Room, 1 King Bed, Accessible (Hearing, Mobility Roll-In Shower)
  • Large Suite, TWO Large Balconies with Plaza Views and seating, 1 King Bed and Parlor area
  • Suite, 1 Bedroom, View (Concierge Level)
  • Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

What’s around

Landmarks

  • In Country Club Plaza Area
  • Kansas City Art Institute - 16 min walk
  • Nelson-Atkins Museum of Art - 17 min walk
  • Fountain of Neptune - 5 min walk
  • JC Nichols Memorial Fountain - 8 min walk
  • Kemper Museum of Contemporary Art - 16 min walk
  • Kauffman Center for the Performing Arts - 4.4 mi / 7.1 km
  • T-Mobile Center - 4.8 mi / 7.7 km
  • Starlight Theatre - 5.4 mi / 8.7 km
  • Arrowhead Stadium - 7.5 mi / 12.1 km
  • Kauffman Stadium - 7.8 mi / 12.6 km

Getting around

  • Kansas City International Airport (MCI) - 30 min drive
  • Kansas City Union Station - 7 min drive
  • Independence Station - 19 min drive
  • Lee's Summit Station - 24 min drive
map
See on map
401 Ward Pkwy, Kansas City, 64112, MO, United States of America

At a glance

Hotel size

  • This hotel has 371 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-5 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 25 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite self parking (USD 20 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Pool sun loungers
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 26000
  • Conference space size (meters) - 2415
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1972
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Oak Room - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Oak Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 5.90 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Internet access (may be limited)

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per night, plus a one-time cleaning fee of USD 25
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 20 per night

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Fairmont Hotel Kansas City
  • InterContinental Hotel Plaza
  • InterContinental Plaza
  • Plaza InterContinental
  • InterContinental Kansas City Plaza Hotel
  • InterContinental Kansas City Plaza
  • Intercontinental Kansas City At The Plaza Hotel Kansas City
  • Kansas City Intercontinental

*See fees and policies for additional details or extra charges

FAQs

  • Yes, InterContinental Kansas City at The Plaza, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per night.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75 per night.
  • You can check in from 4 PM - 5 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Oak Room. Nearby restaurants include Gram & Dun (4-min walk), Cooper's Hawk (4-min walk), and Classic Cup Cafe (4-min walk).
  • No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (12-min drive) and Argosy Casino (18-min drive) are both nearby.
  • InterContinental Kansas City at The Plaza, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
8.0.Very Good.
  • 10.0.Exceptional

    Always great

    Beautiful classic plaza hotel. Very comfortable.

    Lawrence, 1 night trip, Dec 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice hotel could use some updates

    We had an executive suite and upon checking in it would’ve been nice if the employee would’ve told us about the club lounge and how to use our key card to get to the 11th floor. I did try calling the front desk several times and no one ever answered my call. So we repeatedly had to go to the front desk to ask questions. Otherwise our stay was nice. I will add the room was smaller than what the picture online showed.

    1 night trip, Dec 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    we had an issue with the shower curtain being clean but the hostess made it right, we were very satisfied

    Sharon, 1 night trip, Dec 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    The hotel was very nice and everyone there was so kind and helpful. We had to wait on the room, but they gave us free drink tickets for the bar. Honestly, the wait was not bad because the hotel was so comfortable and nice, we just sat there. Will definitely stay there again.

    Rebecca, 1 night trip, Dec 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    In for a game

    Cool location with awesome view of the Plaza (and its lights). We were in for a football game w/friends. A little bit of a drive from the stadium, but then we were where we wanted to be the day after.

    Jon, 1 night trip with friends, Dec 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great location, but really lacking.

    This hotel is in a great location. And was obviously a wonderful hotel at one time. It is clearly falling into disrepair though. During our stay, three of our door handles fell off in our room and the condition of the room, while comfortable, was pretty worn. The room service the first day was wonderful. 5 stars. The second day, our food was cold and was delivered in thrown together “to-go bags” and instead of a pot of coffee (which is what we had ordered), we were given a large Starbucks cup. When we asked about it, the lady who delivered the food said that they don’t serve pots of coffee due to covid. However, the morning before, we had a pot of coffee with a wonderful full 5-star breakfast (not in to-go bags). Ultimately, I paid $40 for cold French toast and a cup of coffee that day. These things happen, of course, but it just was sort of par for how the hotel felt like it was being ran overall. This hotel has incredible potential and felt sad in the condition it’s in right now.

    4 night family trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    This hotel could be a little cooler with some TLC. The bar area was neat and nostalgic looking but lacked ambience. They needed music playing. They advertised live music but there was none. They also need more staff. Room was basic and had the necessities needed.

    Stephen, 2 night trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room was too hot, could never get AC/heat to work properly. Comfortable bed, nice room, great view of plaza. Asked for an extended check out (30 minutes), front desk didn’t want to grant. Finally did after asking several times.

    Todd, 1 night trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Plaza Views are Spectacular

    It was an amazing view. I would say it doesn't get much better. We will being going back next Christmas.

    Nicole A, 1 night trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Hotel was great. Our room was spacious and comfortable. Our room was not ready when we arrived but staff provided coupons for drinks and comped our parking. We were happy with that level of service.

    Roxane, 1 night family trip, Dec 25, 2021

    Verified Hotels.com guest review

See all 831 reviews