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Mercure Exeter Southgate Hotel, Exeter

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Southernhay EastExeterEnglandEX1 1QFUnited KingdomGreat location! See map

4-star hotel with indoor pool, near Spacex
  • Free WiFi
Fabulous8.6
Pool
Great pool
WiFi
Good internet service
Location
Great location
Value for money
Value for money could be better
387See all 387 Hotels.com reviews
From 2,182 reviewsTripAdvisor Traveller Rating

Mercure Exeter Southgate Hotel, Exeter

from $111
  • Classic Room
  • Privilege, Room
  • Classic Room (Classic)
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Sauna
Working away
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 151
  • Conference space size (meters) - 14
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Mercure Exeter Southgate Hotel, Exeter’s small print

Also known as

  • Exeter Mercure Southgate
  • Southgate Exeter
  • Accor Southgate Exeter
  • Mercure Exeter Southgate Hotel Devon
  • Exeter Southgate
  • Exeter Southgate Hotel
  • Mercure Exeter
  • Mercure Exeter Southgate
  • Mercure Exeter Southgate Hotel
  • Mercure Hotel Exeter
  • Mercure Southgate
  • Mercure Southgate Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 12.00 per night

Buffet breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Exeter Southgate Hotel, Exeter

Landmarks

  • Heart of Exeter
  • Spacex - 6 min walk
  • St Martin's Church - 6 min walk
  • Exeter Cathedral - 8 min walk
  • 21 The Mint - 8 min walk
  • Princesshay - 9 min walk
  • Guildhall Shopping Centre - 9 min walk
  • St Nicholas Priory - 10 min walk

Getting around

  • Exeter (EXT-Exeter Intl.) - 14 min drive
  • Exeter St Thomas Station - 12 min walk
  • Exeter Central Station - 12 min walk
  • Exeter St David's Station - 23 min walk
  • Self parking (surcharge)

Recent reviews

Fabulous 8.6 From 387 reviews

Mercure Exeter Southgate Hotel, Exeter
Exceptional10.0
Loved it here!
Beautiful hotel, nice spa facilities and comfy bed. The bartender Emma was incredible and so accommodating, I can not praise her enough! Great stay, will be back!
Ashley, us1 night trip
Mercure Exeter Southgate Hotel, Exeter
Fair4.0
A disappointment. No heating. Dirty duvet covers.
I was very disappointed with my stay. Upon arrival I found out that my room had no heating. I called the front desk to complain and they said "there was nothing they could do" because they were fully booked. It was freezing and after insisting they brought me a portable heater to the room. The heater was broken and totally unsafe as it could stand properly having the danger of leaking the oil. They also brought me an extra duvet but it was dirty. I pointed out to the person that the duvet was dirty and his response was "Yes, I think it is". I called Hotels.com and they also could not solve the issue. I wanted to check out and go to another hotel but Mercure refused to refund my money despite the problems.
Ronaldo, us3 night trip
Mercure Exeter Southgate Hotel, Exeter
Exceptional10.0
Perfection!
We had a lovely one night stay passing through to Penzance. Everyone was helpful and kind. The room was very nice and we appreciated the air conditioning on a warm evening. Breakfast to order was tasty and appreciated. Walking distance to major shopping rea and cathedral was easy.
A Traveler, us1 night romance trip
Mercure Exeter Southgate Hotel, Exeter
Very Good8.0
Convenient and comfortable
Our stay was comfortable and pleasant
A Traveler, us4 night romance trip
Mercure Exeter Southgate Hotel, Exeter
Exceptional10.0
Erratic bar/restaurant service
The hotel has been updated since my last visit. Looks very nice. Service in bar/restaurant was somewhat erratic. Sometimes food order was correct and efficient - at other times the orders were very incorrect. Ordered a breakfast croissant and waited 25 minutes to be told they did not have any more croissants. Had to wait another 15 minutes for toast and preserves - then received the toast but no preserves.
Yvette, us7 night romance trip

See all reviews

Mercure Exeter Southgate Hotel, Exeter

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