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Mercure Exeter Southgate Hotel, Devon (county)

4 stars
Southernhay EastExeterEnglandEX1 1QFUnited Kingdom, ‏‎800-491-6126
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Excellent4.4 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
Value for money
Poor value for money
369See all 369 Hotels.com reviews
From 1,679 reviewsTripAdvisor Traveller Rating

Mercure Exeter Southgate Hotel, Devon (county)

Hotel Info: 866-539-8117

from $92
  • Classic Room, 1 Double Bed (Classic)
  • Standard Room, 2 Single Beds
  • Privilege, Room
  • Classic Room, 1 Double Bed
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Exeter Mercure Southgate
  • Southgate Exeter
  • Accor Southgate Exeter
  • Mercure Exeter Southgate Hotel Devon
  • Exeter Southgate
  • Exeter Southgate Hotel
  • Mercure Exeter
  • Mercure Exeter Southgate
  • Mercure Exeter Southgate Hotel
  • Mercure Hotel Exeter
  • Mercure Southgate
  • Mercure Southgate Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12.00 per night

Buffet breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Sauna
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 151
  • Conference space size (meters) - 14
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Mercure Exeter Southgate Hotel, Devon (county)’s small print

Also known as

  • Exeter Mercure Southgate
  • Southgate Exeter
  • Accor Southgate Exeter
  • Mercure Exeter Southgate Hotel Devon
  • Exeter Southgate
  • Exeter Southgate Hotel
  • Mercure Exeter
  • Mercure Exeter Southgate
  • Mercure Exeter Southgate Hotel
  • Mercure Hotel Exeter
  • Mercure Southgate
  • Mercure Southgate Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12.00 per night

Buffet breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 369 reviews

Mercure Exeter Southgate Hotel, Devon (county)
Outstanding5.0 / 5
Erratic bar/restaurant service
The hotel has been updated since my last visit. Looks very nice. Service in bar/restaurant was somewhat erratic. Sometimes food order was correct and efficient - at other times the orders were very incorrect. Ordered a breakfast croissant and waited 25 minutes to be told they did not have any more croissants. Had to wait another 15 minutes for toast and preserves - then received the toast but no preserves.
7 night romance trip
Mercure Exeter Southgate Hotel, Devon (county)
Excellent4.0 / 5
Great loc. Room to improve, but will stay againa
Great location. Had a double size bed that was really two singles put together. That looked a little awkward when you book a double bed. There was also a beeping noise through out the whole night. I thought it was an empty room's alarm, but it turned out to be the overhead exit sign. It must have been low on battery (like how a smoke detector would). Hotel staff must not be making rounds at night to realize this.
1 night business trip
Mercure Exeter Southgate Hotel, Devon (county)
Excellent4.0 / 5
Great hotel, expensive car parking
Nice hotel and reasonable price. Nice rooms, spacious, comfortable, friendly staff and good facilities. Didn't like paying for car park, or paying the same rate as anybody not staying at the hotel. It cost £12 per night guest or not and the NCP around the corner only charge £10.
2 night romance trip
Mercure Exeter Southgate Hotel, Devon (county)
Outstanding5.0 / 5
Relaxing place
Stayed there for one night, clean place, staff very friendly and helpful, location is close walk to downtown Exeter, had difficulty at first getting the A/C to work in our room but other than that I recommend this place
1 night trip
Mercure Exeter Southgate Hotel, Devon (county)
Outstanding5.0 / 5
It's a nice hotel in Exeter
It was a nice stay. The hotel was comfortable. The fitness center is not what I'd consider top-notch (a bit small), but it was well-staffed and clean. Hotels.com didn't transmit basic information about our party (included in the reservation), but the staff immediately remedied the issue -- i.e., made up the sofa bed and provided additional towels. I took one point off of the "Quality" rating because I was charged something like £1.50 for a local call... Isn't this 2014?! Local calls are still carry a fee?! (That just irks me a bit.)
1 night family trip

See all reviews

Mercure Exeter Southgate Hotel, Devon (county)

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