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ZonaZ Boutique Hotel

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Front of property
Deluxe Townhome, 2 Bedrooms | Outdoor pool
Outdoor pool
Deluxe Townhome, 2 Bedrooms | Terrace/patio
Balcony

Overview of ZonaZ Boutique Hotel

ZonaZ Boutique Hotel

3.5 star property
Adults-only hotel with outdoor pool, near Playa de los Muertos

9.6/10 Exceptional

61 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380

Room options

About this area

What's nearby

  • In Romantic Zone
  • Malecon - 22 min walk
  • Playa de los Muertos - 1 min drive
  • Cruise Ship Terminal - 24 min drive
  • Playa Mismaloya - 25 min drive
  • Bay of Banderas - 34 min drive
  • Nayar Vidanta Golf - 44 min drive
  • Nuevo Vallarta Beach - 47 min drive
  • Playa Bucerias - 54 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 34 min drive

Restaurants

  • Coco's Kitchen - 3 min walk
  • Tacos Revolución - 3 min walk
  • Café San Angel - 3 min walk
  • El Dorado - 3 min walk
  • La Palapa - 3 min walk

About this property

ZonaZ Boutique Hotel

ZonaZ Boutique Hotel puts you 1.1 mi (1.8 km) from Malecon and 5.2 mi (8.4 km) from Cruise Ship Terminal. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. There's an outdoor pool and a beach bar, and in-room conveniences include fridges and microwaves.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 7:00 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Street parking available

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Beach bar
  • Coffee shop

What to do

  • Bike tour information
  • Beach nearby
  • Bike rentals nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Handrails in stairwells

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 52-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 11 bathrooms
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Blender
  • Ice maker
  • Mixer
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Dining

Cafetillo – On-site café.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 7 per cent of room rate

Optional extras

  • Full breakfast is offered for an extra charge of USD 17 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 55 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (third-party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

Frequently asked questions

Does ZonaZ Boutique Hotel offer free cancellation for a full refund?
Yes, ZonaZ Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ZonaZ Boutique Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ZonaZ Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at ZonaZ Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ZonaZ Boutique Hotel?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at ZonaZ Boutique Hotel?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 55 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ZonaZ Boutique Hotel?
No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) is nearby.
What is there to do at ZonaZ Boutique Hotel and nearby?
Have fun with nearby activities such as cycling, horse riding and skydiving. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near ZonaZ Boutique Hotel?
Yes. Nearby restaurants include Café San Angel (3-min walk), El Dorado (3-min walk) and La Palapa (3-min walk).
Does ZonaZ Boutique Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster oven, a mixer and a blender.
Does ZonaZ Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ZonaZ Boutique Hotel like?
ZonaZ Boutique Hotel is located near Playa de los Muertos in Romantic Zone, a short 2-minute walk from Olas Altas Street and 5 minutes' walk from Los Muertos Pier.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Wonderful Stay!
A wonderful stay in a great, small hotel. Perfect all around!
Beth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely place to stay close to what we wanted and a nice quite location for restful sleep.
Dean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about it. On-site massages, location, rooms and all the small additional touches most places miss.
Chris, 2-night family trip
Verified Expedia guest review

4/10 Fair

Disappointed
We were excited to stay at ZonaZ boutique hotel because of all the great reviews we read while booking the hotel. However, from the moment we arrived we began having issues. The first night I went to shower only to find out that there was no hot water. I contacted the hotel manager and she walked me through where to find the water heater. The back door to the patio area wasn’t a simple door handle so I had to get help with opening the door to locate the water heater. The second day I took a shower and the sliding shower door got stuck and locked me in the shower. I had to physically shove the door to get out. The shower door was poorly constructed which caused it to easily lock. Also, on the second day the toilet stopped flushing and this happened twice throughout our stay. On the third day we woke up to all of the water being shut off due. Management explained that repairs were needed and that they tried to knock on our hotel room to notify. We didn’t hear a knock and a call or message would have been courteous. Lastly, throughout our entire stay there was loud construction for hours of each day next to our room. We just want to make sure others are aware of some of the issues we had. Unfortunately we won’t be returning.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Loved staying at ZonaZ! Room was very clean and A/C kept temperature great. Building had controlled access through keypads. Pool area was small but inviting and we never ran into another group using it during our 4 day stay. Staff was great; warm, inviting and accommodated our check in even when it was later than expected. Location is easily walkable either down the stairs or slightly downhill via the street to get to Zona Romantica shops, restaurants and convenience stores. Taxi and Ubers are always close if you need a ride. 10 out of 10 would stay again!
Sierra, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

DOUGLAS, 4-night trip
Verified Hotels.com guest review

6/10 Good

Room was smaller than expected but very clean. If you plan to spend most of your day outside then this is a perfect hotel. The location is amazing - you can practically walk down the malecon and the beach. Right next to the hotel is a small cafe which is great - everything we had was amazing. The only downside was the dogs in the next building barking every morning which was annoying.
Nirali, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and great staff. Location is perfect right on a quiet street but in the middle of romantic zone. I highly recommend you stay here.
Jelani, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Location
Great location great price. Close to everything but just far enough to have a peaceful night on the balcony. Walking distance to everything. Beach 2 blocks away. Very friendly and informative check in. Would definitely stay there again.
Leonardo, 3-night trip
Verified Hotels.com guest review