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3.5-star Los Angeles hotel with outdoor pool
This is one of the most run down hotels and very disappointing being a Sheraton. The…
May 14, 2022
This place is an absolute trash heap. Staff were incredibly unhelpful. When I checked in…
May 14, 2022
This property advises that it adheres to Commitment to Clean (Marriott), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of:
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
It takes long time to check in, and hard to find parking
Darwin, 2 night family trip, May 13, 2022
Verified Hotels.com guest review
The hotel is not very secure. The door to the outside stairway, right outside our room, could not even close, let alone lock. Anyone can enter the lobby at any time and access the elevators. I would not have felt safe if I had been staying by myself. The restaurant was closed and the bar only open at night. Gift shop was closed. Not a lot of help finding food nearby.
Paula, 2 night trip with friends, May 13, 2022
Verified Hotels.com guest review
$42 for parking. No other parking option available... beds are extremely firm. Window covering do no block out much light. A lot of traffic and airport noise. Bathroom walls dirty with hand prints.
1 night family trip, May 13, 2022
Verified Hotels.com guest review
Customer service was great. Lobby looked great. Rooms were okay. The ice was out on my floor and there was an issue with the elevator. It definitely needed to be service. While it was okay and near by to where I was going, I wouldn't stay here again
Manisha, 2 night trip, May 13, 2022
Verified Hotels.com guest review
This property was highly disappointing, disgusting, and in need of major updates. My room was possibly not cleaned before I arrived beyond sheets changed and trash taken out. There was food crumbs or something on the floor, a huge stain on the carpet, general dirtyness around the room, the shower needed to be wiped down with clorox wipes, the sink was not clean, dirtyness on the back of the room door, dirty bathroom handle, thresholds were clearly not vacuumed, and bathroom floor was also not clean. Front desk staff did not have the correct hours for food service including, the bar closing 45 minutes to an hour before the time front desk staff provided and no breakfast provided in the morning despite front desk staff reporting breakfast would run from 6am-9am. There were small items for purchase out of a refrigerated case, but the options were not great. For the amount of money I paid to stay here, it was not worth it. If you're looking for a safe place to lay your head while commuting to/from the airport this place serves that purpose. If you're looking for anything else or a pleasant place you can feel comfortable in socks or barefeet in your room, do not stay here. Not to mention this place is undergoing construction somewhere on the premises and we were not informed of that at any point during our stay. The construction starts anywhere from 7:30-8am.
3 night trip, May 12, 2022
Verified Hotels.com guest review
Never have stayed at an airport hotel where it was difficult to get a coffee at 6am in the morning
1 night trip, May 12, 2022
Verified Hotels.com guest review
Parking is not free. Staying at a hotel should already include parking. Checking in took awhile as there was only 1 or 2 people working the front desk while there was a long line. Keycards would stop working.
Ymir Allen, 3 night trip with friends, May 12, 2022
Verified Hotels.com guest review
PERFECT!
Abdullah, 1 night business trip, May 11, 2022
Verified Hotels.com guest review
Only 2 of the 3 elevators working and they were very, very slow. No breakfast. Room was old with worn out furniture. The leather desk chair was even pealing. Shower fixtures were old and almost falling off.
Art, 1 night business trip, May 11, 2022
Verified Hotels.com guest review
The daily parking rate was 42 dollars something that I did not see in any disclosure during my reservation. I would have not have agreed to pay that . I could have made a better reservation somewhere else for the money . No breakfast availability either . Graffiti in the elevators . I won’t be back .
Arnulfo, 1 night business trip, May 11, 2022
Verified Hotels.com guest review