All hotels in Jacksonville, Florida, United States of America
1 room, 2 adults

Best Western Premier Jacksonville Hotel, Jacksonville

3.5-star3.5 stars
4700 Salisbury RdJacksonvilleFL32256-6101United States of America

3.5-star hotel in Jacksonville with outdoor pool, restaurant
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Fantastic service
Amenities are not the best
Wellness Area
Wellness & sports facilities could be improved
784See all 784 reviews
From 466 reviewsTripAdvisor Traveller Rating

Best Western Premier Jacksonville Hotel, Jacksonville

from $109
  • Standard Room, 2 Queen Beds, Non Smoking, Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Microwave

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free area shuttle within 3 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1889
  • Conference space size (meters) - 175
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Butlers Restaurant - Overlooking the pool, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Best Western Premier Jacksonville Hotel, Jacksonville’s small print

Also known as

  • Butler Boulevard Jacksonville
  • Butler Jacksonville
  • Icon Jacksonville Hotel
  • Red Lion Jacksonville Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 50.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Premier Jacksonville Hotel, Jacksonville


  • In Baymeadows
  • Dog Wood Park of Jacksonville - 14 min walk
  • St. Johns Town Center - 4.4 mi / 7.1 km
  • Jacksonville Museum of Modern Art - 8.5 mi / 13.7 km
  • Cummer Museum of Art and Gardens - 9.1 mi / 14.7 km
  • University of North Florida - 6.8 mi / 11 km
  • The Avenues - 7.3 mi / 11.7 km
  • Museum of Science and History - 7.6 mi / 12.3 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 29 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 33 min drive
  • Jacksonville Station - 21 min drive
  • Free self parking
  • Free area shuttle

Recent reviews

Good 7.4 From 784 reviews

Best Western Premier Jacksonville Hotel, Jacksonville
AC broken in the middle of June.
The AC was broken. Could not get my room below 75 degrees. Had to check out at 3AM and find a new hotel. No good explanation either. When I checked in the lobby was at least 90 degrees. The hallway thermostat read 87! When I called the front desk in the middle of the night asking what happened, they said the service company was scheduled to come out in the morning to "Switch the system from heat to cool". It was JUNE! How was that not done in March? I couldn't handle the heat.
Brandon, us4 night trip
Best Western Premier Jacksonville Hotel, Jacksonville
Give it another try - you wont be disappointed!
I have been staying at this particular location for quite a while and have seen them throughout the renovations. Most renovations are completed with some minor touch ups and cleaning needed. The place looks fabulous! The restaurant and bar are a must visit when you are in town. Food and service are wonderful. Front desk is super accommodating, friendly and professional. Safe, comfortable and convenient location.
A Traveler, us2 night trip
Best Western Premier Jacksonville Hotel, Jacksonville
Nice stay
The first time stay at an Icon Hotel. Easy checkin, navigation to room, nice clean deco setting room. We never were able to get wireless service because it wasn't working. It was never fixed! Too early for breakast but nice to have late check out.
April, us1 night trip
Best Western Premier Jacksonville Hotel, Jacksonville
Good Location, with good food and staff.
April, us1 night trip
Best Western Premier Jacksonville Hotel, Jacksonville
Very Good8.0
Red Lion...Icon Hotel...or Best Western Premier???
I booked the hotel under the name, Icon Hotel, so I was a little confused when I arrived and the desk clerk informed me that the hotel was being renovated and renamed Best Western Premier. During our stay, we did run into a few issues. Our room did not have a phone, the ice machine on our floor was out of order, and we had to ask enough towels and washcloths for the 4 people in the room. All of the issues were handled promptly. Our TV would only play about 3-4 channels, and this problem lasted the duration of the weekend (even after maintenance tried to fix it). The walls were also really thin, so we could hear a lot of noise from the hallway and the adjacent rooms. I loved how the room was decorated. It was VERY nice! The staff was super helpful anytime we asked for anything. I would definitely stay here again AFTER the renovations are over.
Angela, us2 night trip

See all reviews

Best Western Premier Jacksonville Hotel, Jacksonville

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