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Comfort Suites Outlet Center, Asheville

2.5 stars
890 Brevard RoadAshevilleNC28806United States of America, ‏‎855-239-9228
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Breakfast
Tasty breakfast
284See all 284 Hotels.com reviews
From 545 reviewsTripAdvisor Traveller Rating

Comfort Suites Outlet Center, Asheville

Hotel Info: 855-239-9228

from $110
  • Suite, 1 King Bed, Jetted Tub
  • Suite, 1 King Bed with Sofabed
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

  • Pets allowed (dogs and cats only) *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Comfort Suites Biltmore Square Mall
  • Comfort Suites Hotel Biltmore Square Mall
  • Asheville Comfort Suites
  • Comfort Suites Asheville
  • Comfort Suites Biltmore Square Mall Hotel Asheville
  • Comfort Suites Outlet Center Hotel Asheville
  • Comfort Suites Outlet Center Hotel
  • Comfort Suites Outlet Center Asheville
  • Comfort Suites Outlet Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2500
  • Conference space size (meters) - 232
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby

Comfort Suites Outlet Center, Asheville’s small print

Also known as

  • Comfort Suites Biltmore Square Mall
  • Comfort Suites Hotel Biltmore Square Mall
  • Asheville Comfort Suites
  • Comfort Suites Asheville
  • Comfort Suites Biltmore Square Mall Hotel Asheville
  • Comfort Suites Outlet Center Hotel Asheville
  • Comfort Suites Outlet Center Hotel
  • Comfort Suites Outlet Center Asheville
  • Comfort Suites Outlet Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 284 reviews

Comfort Suites Outlet Center, Asheville
Outstanding5.0 / 5
Completely satisfied
Glad we booked this hotel early as the rates were up on date of check in when we got there. Hotel is clean, staff very friendly. We had an issue being so close to the stairwell where we heard the door slam every time but once we brought it to the attention of the staff, it was addressed. Popular and crowded breakfast which doesn't change. Great location
3 night family trip
Comfort Suites Outlet Center, Asheville
Excellent4.0 / 5
This hotel is very affordable. When we arrived to our 2nd floor room we noticed that the floor felt cold/wet, as if the carpets were just cleaned, and everything in the room felt damp. The room, which had 2 double beds and a pull out sofa, was very clean, but uncomfortable because of the dampness (I thought I was just being weird about the dampness, but my kids mentioned it also). We called the front desk and they were able to move us to a different room rather quickly. The room that we were moved to was also very clean. Unfortunately, it was also right next to the stairs that were used often and had a door that slammed every time someone went through it likely due the the duct tape that was on the door latch. During the day, not really a problem, but in the wee hours of the morning (5, 6, 7am) was a bit irritating. Stairwell on the first floor also had a bunch of broke down equipment stored underneath. The kids enjoyed the pool which was also clean. Breakfast was good with a variety of choices and was open for 3 hours in the morning. Overall, the experience was positive. It was a pretty inexpensive hotel, so we didn't go in with really high expectations.
2 night family trip
Comfort Suites Outlet Center, Asheville
Excellent4.0 / 5
Nice place
Enjoyed the whirlpool suite and the bed was super comfy!
1 night romance trip
Comfort Suites Outlet Center, Asheville
Outstanding5.0 / 5
Basic Accommodations, One Night Stay - OK
Was up for a birthday party for a friend and needed to stay somewhere that wasn't outrageously priced. Asheville is EXPENSIVE so be prepared as you are looking for accommodations there. Good bed and hot shower, nice to have the fridge in the room too. Room was quiet and heard very little noise from the nearby road, and it's nice that it's about 1/2 mile from the interstate. My only complaints are the WIFI was awful - I kept getting disconnected. Also breakfast is not served past 930am on a Sunday morning - I was told that at check in but just wasn't up to go down to eat early enough to make that window. I was able to get coffee on my way out at 10am. I would stay again but I do prefer a different hotel chain when I can get the price I want there. I'll rate 5+ on everything but these two things (WIFI and breakfast serving time) were detractors.
1 night trip
Comfort Suites Outlet Center, Asheville
Good3.0 / 5
Could have been better
For starters, it took three tries to give us keys that actually opens the door. the room had a musty odor. The shower drain was broken. The shower curtain was porous and allowed water to cover the floor. While the floor was wet, it still managed to be sticky--yuck for our feet. We had to request linens for the sleeper sofa, and had to physically go and get the linens. The beds were comfortable. The tv was fine and functional. The breakfast was ok.
1 night family trip

See all reviews

Comfort Suites Outlet Center, Asheville

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