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Flyzoo Hotel - Alibaba

Photo gallery for Flyzoo Hotel - Alibaba

Exterior detail
Hollywood Deluxe with Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Luxury Suite | Bathroom | Free toiletries, hair dryer, slippers, towels

Overview of Flyzoo Hotel - Alibaba

Flyzoo Hotel - Alibaba

4.5 star property
Luxury hotel with 3 restaurants, connected to a shopping center, near Wulin Square
9.4 out of 10 Exceptional
9.4/10 Exceptional

23 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
The price is $71
Price available on 6/12/2023
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Gongshu
  • West Lake - 3 min drive
  • Lingyin Temple - 8 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive
  • East Railway Station (East Square) Station - 8 min drive
  • East Railway Station - 16 min drive
  • Hangzhou East Railway Station - 18 min drive
  • Wulin Square Station - 7 min walk
  • Wulinmen Station - 9 min walk
  • Fengqi Road Station - 17 min walk


  • 映山会馆 - 1 min walk
  • 绿茶 - 1 min walk
  • 杭州萧山机场友人咖啡厅 - 1 min walk
  • 杭州方辰纺织有限公司-业务部 - 1 min walk
  • 杭州采泰装饰监理有限公司 - 1 min walk

About this property

Flyzoo Hotel - Alibaba

When visiting Hangzhou, Flyzoo Hotel - Alibaba is a great choice to consider. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Public transportation is just a short walk: Wulin Square Station is 7 minutes and Wulinmen Station is 9 minutes.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 289 rooms


  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (CNY 60 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Toys

Working away

  • 2 meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Terrace
  • 24-hour fitness center
  • Shopping mall on site
  • Lockers available
  • Banquet hall
  • Reception hall


  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CNY 1000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 for adults and CNY 138 for children


  • Self parking costs CNY 60 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

Does Flyzoo Hotel - Alibaba offer free cancellation for a full refund?
Yes, Flyzoo Hotel - Alibaba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Flyzoo Hotel - Alibaba?
As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Flyzoo Hotel - Alibaba on Jun 12, 2023 start from $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Flyzoo Hotel - Alibaba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Flyzoo Hotel - Alibaba?
Sorry, pets aren't allowed.
Is parking offered on site at Flyzoo Hotel - Alibaba?
Yes. Self parking costs CNY 60 per night.
What are the check-in and check-out times at Flyzoo Hotel - Alibaba?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Flyzoo Hotel - Alibaba and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Flyzoo Hotel - Alibaba?
Yes, there are 3 onsite restaurants.
What's the area around Flyzoo Hotel - Alibaba like?
Flyzoo Hotel - Alibaba is a short 7-minute walk from Wulin Square Station and 11 minutes' walk from Zhejiang Museum of Natural History.







Staff & service




Property conditions & facilities




10/10 Exceptional

shuou, 1-night family trip
Verified guest review

10/10 Exceptional

Great stay in Hangzhou after changing 3-4 different hotels
shuou, 1-night family trip
Verified guest review

10/10 Exceptional

Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
FJ, 3-night business trip
Verified guest review

8/10 Very Good

SZE YIN SIDNEY, 1-night trip
Verified guest review

10/10 Exceptional

Love the design, cleanliness, and location
1-night business trip
Verified Expedia guest review

6/10 Good

Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
1-night trip
Verified guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Gan Ping, 1-night family trip
Verified guest review

8/10 Very Good

Pauline, 1-night business trip
Verified guest review

10/10 Exceptional

The robot for coffee and cocktail is cool.
5-night business trip
Verified Expedia guest review