All hotels in Salzburg, Austria
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mercure Salzburg City, Salzburg

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Bayerhamerstrasse 14 ASalzburgSalzburg5020Austria, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Clean
Food
Food is all right
344See all 344 Hotels.com reviews
From 894 reviewsTripAdvisor Traveller Rating

Mercure Salzburg City, Salzburg

Hotel Info: 866-539-8117

from $73
  • Standard Double Room
  • Standard Twin Room, 2 Single Beds
  • Superior Double Room
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Mercure Hotel Salzburg City
  • Mercure Salzburg City
  • Accor Salzburg Kapuzinerberg
  • Mercure Salzburg Kapuzinerberg Hotel Salzburg
  • Mercure Salzburg City Hotel
  • Mercure Salzburg City Hotel Salzburg
  • Accor Salzburg City

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 1.50 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 39

Self parking costs EUR 13.00 per day

Rollaway beds are available for EUR 25.00 per day

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 2842
  • Conference space size (meters) - 264
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Salzburg City, Salzburg’s small print

Also known as

  • Mercure Hotel Salzburg City
  • Mercure Salzburg City
  • Accor Salzburg Kapuzinerberg
  • Mercure Salzburg Kapuzinerberg Hotel Salzburg
  • Mercure Salzburg City Hotel
  • Mercure Salzburg City Hotel Salzburg
  • Accor Salzburg City

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: EUR 1.50 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30

Late check-out can be arranged for an extra charge of EUR 39

Self parking costs EUR 13.00 per day

Rollaway beds are available for EUR 25.00 per day

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 344 reviews

Mercure Salzburg City, Salzburg
Outstanding5.0 / 5
They offered us a free upgrade upon arrival of breakfast, but then tried to charge us at check-out. Alot of construction on the street, parking fee was extra per day and more if garage was used.Room was small but adequate--plenty of shampoo/body wash replenished each day. Ventilation system was heat only, needed to open windows but outside was noisy. Large Bus tour groups we there 2 of the 3 nights.
3 night romance trip
Mercure Salzburg City, Salzburg
Fair2.0 / 5
Won't stay at Mercure Salzburg City again
Clogged sink in bathroom...stains on carpet...BED BUGS bit me all night. They mentioned breakfast then tried to charge 15 euros each. When i complained everything, they gave breakfast, chocolate and parking free.
1 night family trip
Mercure Salzburg City, Salzburg
Outstanding5.0 / 5
Great hotel in Salzburg.
Great staff, easy walk to the old town and restaurants. Very helpful with booking sightseeing. Recommend the 9-hour Panorama tour to Eagle's Nest, salt mines, Königssee, and Berchtesgaden.
3 night family trip
Mercure Salzburg City, Salzburg
Excellent4.0 / 5
modern hotel but 25mins walk from old town
Staff was not very helpful with the transportation tips. The gentlemen told us its only a short walk to old town but it was a 25mins.
2 night romance trip
Mercure Salzburg City, Salzburg
Outstanding5.0 / 5
Great if you don't need wifi
Everything BUT the wifi was fine. Wifi was useless and/or non existent. Staff tried to help and wifi provider offered to give me a call in the next day (right... while I'm out sight seeing) to talk through getting better reception. That was useless, and sadly may be why I don't return. I need wifi for work
2 night romance trip

See all reviews

Mercure Salzburg City, Salzburg

Is the description of this hotel not correct? Tell us