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1 room, 2 adults

Mercure Salzburg City, Salzburg

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Bayerhamerstrasse 14 ASalzburgSalzburg5020Austria

4-star hotel with restaurant, near Mirabell Palace and Gardens
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Quite clean
Wellness Area
Wellness & sports facilities could be improved
253See all 253 Hotels.com reviews
From 1,221 reviewsTripAdvisor Traveller Rating

Mercure Salzburg City, Salzburg

from $83
  • Superior Double Room
  • Standard Twin Room
  • Deluxe Room

What’s around Mercure Salzburg City, Salzburg

Landmarks

  • In Schallmoos
  • Mirabell Palace and Gardens - 10 min walk
  • Mozart's Birthplace - 18 min walk
  • St. Francis Church - 20 min walk
  • Salzburg Cathedral - 21 min walk
  • Salzburg Museum - 22 min walk
  • Fortress Hohensalzburg - 24 min walk
  • Linzergasse Street - 7 min walk

Getting around

  • Salzburg (SZG-W.A. Mozart) - 17 min drive
  • Salzburg Central Station - 10 min walk
  • Salzburg Gnigl Station - 15 min walk
  • Hallwang-Elixhausen Station - 14 min drive
  • Self parking (surcharge)
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Salzburg City, Salzburg’s small print

Also known as

  • Mercure Hotel Salzburg City
  • Mercure Salzburg City
  • Accor Salzburg Kapuzinerberg
  • Mercure Salzburg Kapuzinerberg Hotel Salzburg
  • Mercure Salzburg City Hotel
  • Mercure Salzburg City Hotel Salzburg
  • Accor Salzburg City

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.55 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 39

Self parking costs EUR 13.00 per day

Rollaway beds are available for EUR 25.0 per day

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.50 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 253 reviews

Mercure Salzburg City, Salzburg
Exceptional10.0
Salzburg
The staff were very friendly and helpful. The hotel was a 10 minute walk from the train station but was a little difficult to maneuver the night we arrived. A friendly local helped us to navigate. It was easy to walk back and forth afterwards. I suggest a cab ride if you have luggage.
Liberty, us3 night trip
Mercure Salzburg City, Salzburg
Very Good8.0
Great place is Salzburg
A prettt good place. A little older but I enjoyed it. Gave me that authentic feel of Salzburg and the old style city. It's a bit of a walk to anything but it's near the bus stations
Samuel, us1 night trip
Mercure Salzburg City, Salzburg
Exceptional10.0
Great option for Salzburg
Clean snd new, and a short walk from the train and the historic district. Helpful staff.
A Traveler, us1 night trip
Mercure Salzburg City, Salzburg
Exceptional10.0
very clean hotel, breakfast was good and close to everything
Juliet, us2 night family trip
Mercure Salzburg City, Salzburg
Very Good8.0
Check-In Hit of Miss
Flip your coin and hopefully you're greeted by Julia and not "Shamie". When we got to the hotel we were NOT greeted by "Shamie", we had to ask for his attention. Though we were a little early for check-in (arrived at 14:10, check-in starts at 15:00) we politely asked if by any chance the room was available and if we could check-in already. He responded rudely and with attitude that "check-in starts only at 15:00, you have to sit there (pointing to the couch) and wait". Asked about parking, do we need any permit, ticket or something to open the gate? He responded rudely again "just park". A few minutes later we saw him checking in another guest despite not being check-in time yet and he never bother to then call us and say I can check you in now or something. 14:32 we returned to the counter and now we were helped by Julia who was way more pleasant and helpful. I'm normally very tolerant and patient with people and understand language barrier sometimes. "Shamie" on the other hand did not have language problem, clearly it was poor attitude, lack of respect and should not be in the service industry. Hotel location is convenient and easy parking. That's pretty much it.
Laura, us1 night trip with friends

See all reviews

Mercure Salzburg City, Salzburg

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