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Novotel Madrid Center, Madrid

4 stars
O'donnell 53MadridMadrid28009Spain, 800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Wellness
Wellness & sports facilities could be improved
166See all 166 Hotels.com reviews
From 586 reviewsTripAdvisor Traveller Rating

Novotel Madrid Center, Madrid

Hotel Info: 866-539-8117

from $79
  • Executive Room, Business Lounge Access
  • Standard Room, 2 Single Beds
  • Standard Double Room Single Use, 1 Double or 2 Single Beds
  • Standard Room
  • Standard Room, 1 Queen Bed
  • Superior Room, 2 Single Beds
  • DISABLE
  • Standard Room (x1 Double and 1 Single bed)
  • Standard Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed
  • Premium Double Room
  • Standard Room (Not refundable)
  • Triple Room
  • Junior Suite Executive
  • Standard Room, 2 Single Beds
  • Standard Special Offer
  • Junior Suite Executive Single Use
  • Triple Room (2 adults and 1 child)
  • Executive Room, Terrace
  • Double with Living Room 4 Adults

At a glance

Key facts

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
Working away
  • Business center
  • Number of meeting rooms - 21
  • Conference space
  • Meeting rooms 23
  • Conference space size (feet) - 24757
  • Conference space size (meters) - 800
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2015
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Novotel Madrid Center, Madrid’s small print

Also known as

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 166 reviews

Novotel Madrid Center, Madrid
Outstanding5.0 / 5
Great quality hotel
A bit far from the touristic sites, but great hotel!
3 night family trip
Novotel Madrid Center, Madrid
Outstanding5.0 / 5
Modern and confortable. Great hotel.
Very good hotel. Lacks a concierge, however.
2 night family trip
Novotel Madrid Center, Madrid
Outstanding5.0 / 5
Great hotel.
As is often the case with nice hotels, the housekeeping manager let them down. Sink was very slow to drain. Housekeepers should check these when cleaning rooms. Customers should never have to deal with it. Front desk was efficient and quick, but there was no concierge!!?. In an international hotel of this caliber, I would expect one on duty most of the time. Waiting in line for the check-in desk to be free for a question is not good. Restaurant hours were not posted that I could find. Bar menu should have more international items instead of the usual, see-it-everywhere tapas and Spanish dishes. Also, some of the bar menu choices were absurdly large portions. Lower the portion size to normal human levels and drop the price slightly. Also, hotel should have a guest laundry for those of us on the road for extended periods so we can do laundry quick, easy, and inexpensively.
3 night family trip
Novotel Madrid Center, Madrid
Excellent4.0 / 5
Great, but pool and fitness ctr under construction
This is a beautiful hotel that offered a spacious room with a private balcony that was huge. The location and neighborhood worked well for us. However, I was a bit disappointed that there was no pool or fitness center, which were two of my two key criteria for traveling with a small child and to keep up my fitness routine. Both the gym and the pool are under construction. I would have definitely chosen another hotel had I known they were far from ready.
6 night business trip
Novotel Madrid Center, Madrid
Good3.0 / 5
Awfull
It looked like an old building, remodeled with cheap materials. It was noisy. Although towels we're changed every day, in my opinion they were not completely clean and for first time in my life, I had bugs in my bed. Breakfast was expensive and the fruit plates, the rice plate were not refill when they were empty. Finally, I understood there was a shuttle to the airport and it was not true. There is shuttle for the other Novotels in Madrid, but not this one.
4 night family trip

See all reviews

Novotel Madrid Center, Madrid

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