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Hotel Majapahit Surabaya, Surabaya

5 stars
Jalan Tunjungan No. 65SurabayaEast Java60275Indonesia, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Amenities
Great amenities
Wellness
Great wellness & sports facilities
Vibe
Awesome vibe
63See all 63 Hotels.com reviews
From 730 reviewsTripAdvisor Traveller Rating

Hotel Majapahit Surabaya, Surabaya

Hotel Info: 866-539-8117

from $87
  • Suite (Majapahit)
  • Suite, 1 King Bed (Majapahit Suite)
  • Garden Terrace
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Also known as

  • Hotel Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit Surabaya
  • Hotel Surabaya Majapahit
  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit

Policies

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 525000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 275000.00 (up to 11 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of IDR 35 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Martha tilaar Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Indigo Restaurant - This restaurant serves breakfast, lunch, and dinner.

Sarkies Restaurant - This restaurant specializes in seafood and serves lunch and dinner.

Lobby Lounge - This coffee shop overlooks the garden.

Hotel Majapahit Surabaya, Surabaya’s small print

Also known as

  • Hotel Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit Surabaya
  • Hotel Surabaya Majapahit
  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit

Policies

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 525000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 275000.00 (up to 11 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of IDR 35 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 63 reviews

Hotel Majapahit Surabaya, Surabaya
Outstanding5.0 / 5
It was a great trip. They were very accommodating. They personally came to my room to help me solve plugging in my electronics. They use the British Three prong system. The room was gorgeous, comfortable temperature. Excellent shower. The staff was attentive but not intrusive. Highly recommend going to there. The history of the hotel is fascinating.
2 night business trip
Hotel Majapahit Surabaya, Surabaya
Outstanding5.0 / 5
It was the best way to finish our two week excursion around east java. Lush, luxurious, and just gorgeous! The breakfast was top notch covering all your desired tastes & wants!! We did have dinner at their one restaurant, Indigo, which is pricey for Indonesia (which is worth it usually...) But both my husband & i didnt think our food was worth it. But that is honestly the only thing that wasnt superior. I highly recommend this place!
1 night family trip
Hotel Majapahit Surabaya, Surabaya
Outstanding5.0 / 5
Stay here for a pleasant experience and comfort
We had the Executive room and I have a good experience from the day I arrived. We were welcomed by friendly front desk who offered us with drink and warm towel. Checking in was easy and fast. Smiles were everywhere in the hotel. Its contagious. Staff are friendly and always helpful. Room is spacious, clean and comfortable. Toilet is always clean and we were never short of toiletries. Breakfast has a good spread. Dinner and Bakery is reasonable. I can go on and on on the hotel but you have got to experience it yourself. There were mosquitoes but there always fumigation. They also provide spray and lotion. Just bring some on your own just in case. Still.. it wont stop you for having a good stay.
2 night family trip
Hotel Majapahit Surabaya, Surabaya
Outstanding5.0 / 5
Perfect hotel!
We loved the hotel and will definitely return! Perfect short Surabaya stay!
1 night romance trip
Hotel Majapahit Surabaya, Surabaya
Excellent4.0 / 5
Enjoyable time tasting local foods
Breakfast was good with adequate choice. Found the Chinese Restaurant on level 2 excellent in food and service.
3 night family trip

See all reviews

Hotel Majapahit Surabaya, Surabaya

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