Hyatt Place Roanoke Airport/Valley View Mall

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Primary image
Indoor pool
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Roanoke Airport/Valley View Mall

Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel in Roanoke with indoor pool and restaurant

8.4/10 Very Good

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $108
Price available on 9/4/2022
Map
5040 Valley View Blvd North, Roanoke, VA, 24012
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Conference space
  • Meeting room
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Berglund Center - 6 min drive

Getting around

  • Roanoke Regional Airport (ROA) - 5 min drive
  • Roanoke Station - 10 min drive
  • Free airport shuttle

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Hyatt Place Roanoke Airport/Valley View Mall is just 2.3 mi (3.7 km) from the airport and offers a free shuttle (available on request). After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 5 AM to midnight*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)

Special features

Dining

Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Gloria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yousef, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just OK
Stayed for three nights while in town for a reunion. The hotel was located in a good spot for us--close to places we wanted to visit and to many restaurants. We had a nice room, but there were issues we didn't expect. At check-in we were informed that due to COVID, there was no maid service except between guests, so if we needed fresh towels or anything we could call the front desk and come get them. When we got to our room, the telephone didn't work, the radio/alarm clock didn't work, and the overhead light in the shower area was sometimes dim and sometimes bright. When we opened the sofa bed for our kids to sleep, there was debris and trash under it. On the other hand, the beds were comfortable, the TV was nice, the sofa was comfortable, the room temperature was good and easy to adjust, and the breakfast was tasty. Still, I really expected a room in better repair at a Hyatt property.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice
Rudy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
Nice clean hotel with a good breakfast and is centrally located
himanso, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Adam, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Rue, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst stay for the money
At best this hotel compares to hotel 6 for over 300 per night it doesn’t even come close will never stay there again Oh ya the breakfast what a joke
Frank, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Unsafe and Not Clean
Multiple cars were broken into during the night in the hotel parking lot. Thankfully, ours was not. The room has red stains and old dog food on the carpet and paint peeling on the bathroom door. The bathroom was tiny; I could barely squeeze in to close the door. The elevators smelled like marijuana when we arrived in a fully non-smoking facility. The double beds were NOT big enough for two people as advertised. Overall, not good.
1-night family trip
Verified Hotels.com guest review