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Hotel Central Luzern

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City Double Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
City Double Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing
Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Overview of Hotel Central Luzern

VIP Access

Hotel Central Luzern

3.0 star property
Mountain hotel with bar/lounge, near Chapel Bridge

9.0/10 Superb

913 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bar
Morgartenstrasse 4, Lucerne, LU, 6003
Main amenities
  • Daily housekeeping
  • Self parking
  • Bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Multilingual staff
  • Picnic area
  • Luggage storage
  • Limited hour front desk
For families
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • Premium bedding

Room options

About this area

What's nearby

  • Heart of Lucerne
  • Burgenstock - 39 min drive

Getting around

  • Zurich Airport (ZRH) - 62 min drive
  • Lucerne Station - 3 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Luzern Sgv Station - 10 min walk


  • La Baracca - 2 min walk
  • Bistro du Théatre - 2 min walk
  • Penthouse - 3 min walk
  • Basilico - 4 min walk
  • Little Istanbul - 4 min walk

About this property

Hotel Central Luzern

Located near a train station, Hotel Central Luzern is a great choice for a stay in Lucerne. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff and local sightseeing.


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 5 floors


  • Check-in time from 2 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Seidenhofstrasse 5, Luzern
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (CHF 18.00 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • Water dispenser

Travelling with children

  • Playground

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Segway hire/tours nearby
  • Zip-lining nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1910
  • Picnic area
  • Terrace
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site


  • Lift
  • Well-lit path to entrance


  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 0-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Fan

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night


  • Self-parking costs CHF 18.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Frequently asked questions

Does Hotel Central Luzern offer free cancellation for a full refund?
Yes, Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Central Luzern?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Central Luzern?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Central Luzern?
Yes. Self-parking costs CHF 18.00 per day.
What are the check-in and check-out times at Hotel Central Luzern?
You can check in from 2 PM - 10:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Central Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.
What is there to do at Hotel Central Luzern and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes segway hire. Hotel Central Luzern also has a picnic area.
Are there restaurants at or near Hotel Central Luzern?
Yes. Nearby restaurants include Penthouse (3-min walk), Basilico (4-min walk) and Little Istanbul (4-min walk).
What's the area around Hotel Central Luzern like?
Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from KKL Lucerne. Travellers say that the local area is very quiet perfect for sightseeing.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Highly recommend
Perfect in every way. The location was a very easy 2 minute walk from the train station and walking distance to everything. Breakfast was fantastic. Staff was amazing. Thank you to Stefan for a very smooth check in and a big thank you to Nicole for her knowledge of the area and recommendations of things to do every day. Highly recommended staying here.
Margaret, 3-night trip
Verified guest review

10/10 Exceptional

11 out of 10. Superb!
The Central Hotel was absolutely wonderful. Everyone at the front desk was so very kind and helpful; they really made us feel welcome. The rooms are large and very comfortable- the complimentary waters and soda was a pleasant surprise that was so appreciated! Breakfast was delicious with a number of options for the whole family, and the location was perfect. So close to the train station, old town, etc.
Gabriel, 3-night family trip
Verified guest review

8/10 Very good

Michael, 1-night trip
Verified guest review

10/10 Exceptional

Nice service, great location
2day stay in Lucerne and given the hotel’s location, it was spot on. It’s a 3min walk to the train station, with restaurants, markets and cafes nearby. Great for solo traveler.
Basma, 2-night trip
Verified guest review

8/10 Very good

Not luxurious, but clean and comfortable.
Great location and beautiful breakfast! Staff were friendly and helpful. Our room was very small and quite basic. Tiny bathroom. Nothing wrong with the room, but it felt sparse and like a college dorm room.
Carrie, 2-night trip with friends
Verified guest review

10/10 Exceptional

5 star customer service. Would stay here again:)
The hotel is only 5 mins walk from central station. My room was clean, the bed was comfortable and the breakfast was great. The best part of this hotel was the service. All staff, especically Christian and the other lady at the check-in counter were so nice, lovely and helpful. The check-in process was very quick and smooth and I was also given useful information and recommendations about the attractions around the area. The other lovely gesture from hotel was that I was given a travel card for free travel on buses and trains within the city area which saved me some money. I highly recommend this hotel to everyone as it’s definitely value for money and I would stay here again :)
Chi, 2-night trip
Verified guest review

8/10 Very good

Good location, clean hotel, excellent service
The staff is very friendly, goes to extra mile to make it a pleasant trip for us. Especially love the coffee machine for us to freshen up any time of the day and not forgetting the little chocolate treats.
Joreen, 3-night family trip
Verified guest review

8/10 Very good

Nice Hotel
The hotel is in a great location walking distance from the train station, old town, the lake, Lion Monument and the transportation museum. The breakfast is nice with great breads, assortment of meats, cheeses and fruit, juice and a great coffee machine. It’s a nice hotel with some quirks that we noticed after staying there several days. There was no exhaust fan in the bathroom which made the entire room feel damp to the point that the towels (thin ones) did not dry out between uses and our clothes felt damp. We changed out the towels frequently because of this. Not the best eco friendly solution. There is no heat in the rooms until after October 1 and opening the windows to get some fresh air didn’t help due to it being rainy and chilly the week we were there. There was a floor fan but that didn’t help. They use keys to lock and unlock the door even on the inside of the room. We ended up leaving the key in the door which seemed the safest thing to do in case of an emergency or fire and we forgot where we put the key. All in all the hotel is very nice. In hindsight we just stayed too long (over 6 days) and the room started to feel uncomfortable due to no heater for those chilly mornings and the dampness from the bathroom that permeated the room.
7-night trip
Verified guest review

10/10 Exceptional

feeling of home in luxury
This hotel was brilliant. Best customer service and feeling of being home. Very comfortable bed, close to everything. I woukd definitely stay again.
Jennifer, 2-night trip
Verified guest review

10/10 Exceptional

linda, 3-night trip
Verified guest review