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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Mercure Hotel Raphael Wien

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
Wallgasse 23, Vienna, Vienna, 1060, Austria

4-star hotel with 24-hour fitness, near Mariahilfer Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Austria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • really niceNov 13, 2018
  • Very kind and helpful desk staff. The hotel is directly across the street from the…Nov 10, 2018

Mercure Hotel Raphael Wien

from $66
  • Privilege, Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 2 Twin Beds

What’s around Mercure Hotel Raphael Wien

Landmarks

  • In Mariahilf
  • Wiener Stadthalle - 19 min walk
  • Schoenbrunn Palace - 25 min walk
  • Naschmarkt - 27 min walk
  • Vienna State Opera - 34 min walk
  • Albertina - 34 min walk
  • Hofburg Imperial Palace - 35 min walk
  • Spanish Riding School - 39 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 32 min drive
  • Westbahnhof station - 8 min walk
  • Vienna Meidling Station - 28 min walk
  • Vienna Schedifkaplatz Station - 6 min drive
  • Gumpendorfer Street U-Bahn - 3 min walk
  • Margaretengurtel U-Bahn - 6 min walk
  • West U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Austria may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite self parking (EUR 16 per day)

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • 24-hour fitness facilities
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Library
Languages Spoken
  • English
  • French
  • German
  • Hungarian
  • Romanian
  • Russian
  • Serbian
  • Slovenian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Mercure Hotel Raphael Wien’s small print

Also known as

  • Das President
  • Mercure Hotel Raphael Wien Vienna
  • Mercure Raphael Wien Vienna
  • Mercure Raphael Wien
  • Mercure Hotel Raphael Wien (Opening June 2016)
  • Mercure Raphael Wien Vienna
  • Mercure Hotel Raphael Wien Hotel
  • Mercure Hotel Raphael Wien Vienna
  • Mercure Hotel Raphael Wien Hotel Vienna
  • Das President Hotel
  • Das President Vienna
  • Hotel Das
  • Mercure Hotel Raphael Wien Opening June 2016 Vienna
  • Hotel Das President Vienna
  • Mercure Hotel Raphael Wien Opening June 2016
  • Mercure Raphael Wien Opening June 2016 Vienna
  • Mercure Raphael Wien Opening June 2016

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs EUR 16 per day

Rollaway beds are available for EUR 35.0 per stay

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Raphael Wien

  • Does Mercure Hotel Raphael Wien offer free cancellation for a full refund?
    Yes, Mercure Hotel Raphael Wien does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Hotel Raphael Wien currently open?
    This property is closed from December 3 2020 to January 10 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Raphael Wien?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Raphael Wien?
    Yes. Self parking costs EUR 16 per day. Parking spots may be limited.
  • Are pets allowed at Mercure Hotel Raphael Wien?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Hotel Raphael Wien?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel Raphael Wien?
    Yes. Nearby restaurants include Travel Shack Vienna (3-min walk), Happy Buddha (4-min walk), and Känguruh (4-min walk).
  • Is airport shuttle service offered by Mercure Hotel Raphael Wien?
    Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.
  • Is there an onsite casino at Mercure Hotel Raphael Wien?
    No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Recent reviews

Good 7.8 From 88 reviews

Exceptional 10.0
perfect
us3 night trip
Exceptional 10.0
Perfect
perfect
us1 night trip
Exceptional 10.0
Nice room. Loved the bedding, but why two twin bed comforters on one double bed?
us3 night trip
Good 6.0
Small and quiet hotel,the environment is not good.
The hotel is old but has a new decor, the elevator is small and the breakfast is acceptable. Near the subway station, but two times to the station, young men are dealing in drugs and the environment is messy.
MING HUI, usFamily trip
Very Good 8.0
Hotel has a nice location and it's very cozy. There is a low shelf above the sink in the bathroom, which makes really hard to wash your face without wetting the floor. Apparently there is a leak in the bathtub or in the bathtub glass door. We slept on a twin bed (not double as expected) with two separated blankets.
Rodrigo, ie3 night romance trip
Very Good 8.0
Decent business hotel
gb1 night business trip
Very Good 8.0
Very nice hotel, clean & comfortable. Staff at reception very friendly & helpful. Very close to train & tram stops.
Alaine, gb5 night trip with friends
Poor 2.0
There was building works throughout our stay including exposed wires right outside our room. We moved room as on the first night we were woken up at 7am from a crane outside our window, but the second room overlooked the renovation in the yard so we were woken early again the next day. It’s just not finished yet. You can see it’ll be nice in a few months but it is a building site at the moment. ( our water was turned off and we were told to use a toilet at another hotel- so we couldn’t even use the hotel to relax at ). Just don’t offer rooms until it’s finished. Oh and the aircon apparently doesn’t work until summer but the hearing was turned up high.
Anna Holden, gb2 night trip with friends
Exceptional 10.0
Perfect
Pedro, gb4 night trip
Good 6.0
I was little bit dissapointed for being next to the elevator and the condition of poor parking next to the hotel. I think would not be a problem for zou to keep parking tikets at the reception,
charles, gb1 night romance trip

Mercure Hotel Raphael Wien