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Marriott Plaza San Antonio, San Antonio

4 stars4 stars
555 S Alamo StSan AntonioTX78205United States of America, 855-239-9485
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Excellent4.2 / 5
Room is all right
Great location
Fantastic service
Great amenities
309See all 309 reviews
From 766 reviewsTripAdvisor Traveller Rating

Marriott Plaza San Antonio, San Antonio

Hotel Info: 855-239-9485

from $179
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Concierge
  • Room, Garden View
  • Room
  • Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Other information

  • Smoke-free property

In the hotel

Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 17600
  • Conference space size (meters) - 1635
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Excellent 4.2 /5 from 309 reviews

Marriott Plaza San Antonio, San Antonio
Fair2.0 / 5
Horrible Beds, good location, dated hotel
Hotel is dated, but in close proximity to river walk (couple blocks walk). Self parking is $25 directly in front of hotel or valet parking is $30 - so we chose to valet since it was only $5 more. Parking is pretty ridiculous in my opinion - but I guess probably in line with what other hotels in the area charge. Lobby very area is nice, and so was the staff. Kids enjoyed the pool one evening - the hotel had pool floats for the kids to play with. Then they had an outdoor movie with popcorn and candy that they enjoyed. Kids also got to feed the peacocks by the pool. Rooms could use updating. They have a musty smell to them, and carpet feels dingy - however, overall everything in the room was clean. The rooms are large - which was nice because we were there for a family vacation with 2 kiddos. Biggest complaint - beds and pillows are HORRIBLY uncomfortable. So bad, my 6yr old complained about it the 1st night. The 2nd night, we all tossed and turned all night. The 3rd night....we decided to drive back home (to Dallas) to sleep in our own beds instead of staying the 3rd night that we had paid for. That's how uncomfortable the beds were!!! So we spent the day in San Antonio, and drove home that 3rd evening, instead of staying the last night and driving home the following day. Of course the room was already paid for, so we couldn't get a refund - but we couldn't stay another night in those beds!!! We were grumpy from no good sleep!!
3 night family trip
Marriott Plaza San Antonio, San Antonio
Outstanding5.0 / 5
Family of 4 vacation
I really enjoyed our stay. Any questions I had they were able to answer. I only had one employee give me an annoyed response. But over all the hotel was clean, comforting and the scenery was great!
2 night family trip
Marriott Plaza San Antonio, San Antonio
Excellent4.0 / 5
Poor room accommodations...
Room clean. Staff great. During the night of our second day the heat light started dripping water. We reported the problem. It was never fixed. We were not offer other room. On third morning. Again reported problem. May have been upper floor. Bath or a/c leaking onto the tolit seat and who ever sat on the seat. Pretty disgusting. When we checked again complained of the dripping g light. Desk clerk said so sorry. And ganded me the bill. Engineer at the hotel failed on all levels. So did the manager
3 night family trip
Marriott Plaza San Antonio, San Antonio
Excellent4.0 / 5
Excellent customer service
Fantastic customer service by everyone on staff. They were very proactive and provided excellent one-on-one attention.
3 night business trip
Marriott Plaza San Antonio, San Antonio
Outstanding5.0 / 5
We had the best hotel stay ever! The staff was just amazing ! Property was well kept, garden rooms are wonderful.
1 night family trip

See all reviews

Marriott Plaza San Antonio, San Antonio

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