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All properties in Krakow, Poland
1 room, 2 adults

Novotel Krakow City West

4-star4 stars
Great for familiesThis property has good facilities for families.
Armii Krajowej 11, Krakow, Lesser Poland, 30-150, Poland

4-star hotel with indoor pool, near National Museum
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 1,573 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Fantastic service
Tasty breakfast
Fairly good value for money

Novotel Krakow City West

from $45
  • Superior Room (Novation)
  • Superior Room (Novation)
  • Executive Room
  • Executive Room

What’s around Novotel Krakow City West

Top spots nearby

Recommended by this property

  • National Museum (21-minute walk)
  • Main Market Square (29-minute walk)
  • Cloth Hall (30-minute walk)
  • St. Mary's Basilica (30-minute walk)
  • Dragon's Den (32-minute walk)
  • Krakow Barbican (32-minute walk)
  • Wawel Castle (32-minute walk)
  • ICE Krakow Congress Centre (33-minute walk)
  • Oskar Schindler Factory (3.4 mi / 5.4 km)
  • Wieliczka Salt Mine (9.4 mi / 15.1 km)

Getting around

  • Krakow (KRK-John Paul II - Balice) - 13 min drive
  • Krakow Zakliki Station - 7 min drive
  • Krakow Lobzow Station - 10 min drive
  • Krakow Prokocim Station - 13 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 2 PM-2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *


  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool 1
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Playground on site
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 5
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Novo2 - This restaurant serves breakfast, lunch, and dinner.

Novotel Krakow City West’s small print

Also known as

  • Novotel Hotel Krakow City West
  • Novotel Krakow City West Krakow
  • Novotel Krakow Bronowice Hotel Krakow
  • Novotel Krakow City West Hotel Krakow
  • Novotel Krakow City West
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel
  • Novotel Krakow Bronowice Hotel Krakow
  • Krakow Novotel
  • Krakow Novotel
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: PLN 100 per night

Optional extras

Self parking costs PLN 40 per night

Buffet breakfast is offered for an extra charge of PLN 55 per person (approximately)

Pets are allowed for an extra charge of PLN 40 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 193 reviews

Exceptional 10.0
Exceptional service, the kids was so impressed!
Great service! We got a “Dragon room”, special room with dragon motive for kids. The kids loved it so much! Also got hot chocolat to the room, with was a nice surprise. The service is really exceptional. Thank you.
Olga, usFamily trip
Exceptional 10.0
Great hotel
Very nice hotel, welcoming stuff, very comfortable and a great breakfast- one of the best that we saw in European hotel.
Olga, us1 night family trip
Good 6.0
Under Major Renovation Construction but Nice
Currently undergoing major renovation and construction. An otherwise miserable stay was balanced by friendly and helpful staff, and very good breakfasts. There’s a charming little bar area and inviting “living room” lobby area that is very comfortable. A Circle K gas station across the street is convenient for snacks, liquor, beer, and wine purchases. IBM and other businesses are across the street too, but there’s not much else in the immediate vicinity. The area felt safe. Old Town about 1.5 miles away. If noise from 9am to 5pm won’t bother you, it’s a decent place to stay.
SCOTT, usBusiness trip
Good 6.0
Three stars, but...
The hotel is modern. But the toilet is in its own closet apart from a sink and the shower. We reserved a queen bed but got two singles that were on rollers so could not stay together. Positives - the staff was helpful, the breakfast buffet was good.
George, us1 night trip
Exceptional 10.0
Spacious and quiet rooms
Lovely hotel in a quiet area with secure car park. The room was spacious and very clean. Close to the city centre and other shops.
Maryline, gb1 night family trip

Novotel Krakow City West

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