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Grand Hyatt Hong Kong

Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre

  • Free WiFi
From
$195

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1 Harbour Road, Hong Kong, Hong Kong SAR
9.4.Exceptional.
  • Highly recommend

    Jun 15, 2021

  • Fabulous service from the moment we checked in! Our suite had amazing views and was so…

    Jan 28, 2020

See all 396 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Quiet
Dining options

The following facilities or services will be unavailable from January 3 2022 to January 12 2022 (dates subject to change):
  • Swimming pool
  • The property will be renovating from January 15 2022 to May 31 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Alternate facilities will be available offsite during the renovation.
    Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
    • Parking available
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 542 guestrooms
    • Daily housekeeping
    • 9 restaurants and 3 bars/lounges
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Separate bathtub and shower
    • Television

    What’s around

    • In Wan Chai
    • Hong Kong Convention and Exhibition Centre - 7 min walk
    • Victoria Harbour - 9 min walk
    • Pacific Place - 14 min walk
    • Queen Elizabeth Stadium - 16 min walk
    • The Hong Kong Observation Wheel - 17 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Club Room, 1 King Bed
    • Club Room, 2 Twin Beds
    • Room, 1 King Bed, Harbor View
    • Room, 1 King Bed
    • Room, 2 Twin Beds, Harbor View
    • Room, 2 Twin Beds
    • Club Room, 1 King Bed, Harbor View (Deluxe)
    • Grand Suite, 1 King Bed
    • Grand, Executive Suite, Harbor View
    • Room, 1 King Bed, City View
    • Club Room, 1 King Bed, Harbor View
    • Suite, 1 King Bed, Harbor View (Ambassador)
    • Room, 1 King Bed, Terrace, Harbor View (Plateau)
    • Room, 1 King Bed, Harbor View (Plateau)
    • Suite, Harbor View (Victoria)

    What’s around

    Landmarks

    • In Wan Chai
    • Hong Kong Convention and Exhibition Centre - 7 min walk
    • Victoria Harbour - 9 min walk
    • Pacific Place - 14 min walk
    • Queen Elizabeth Stadium - 16 min walk
    • The Hong Kong Observation Wheel - 17 min walk
    • Happy Valley Race Course - 18 min walk
    • Hong Kong Park - 19 min walk
    • Victoria Park - 25 min walk
    • Harbour City - 25 min walk
    • 1881 Heritage - 26 min walk

    Getting around

    • Hong Kong International Airport (HKG) - 31 min drive
    • Hong Kong Wan Chai Station - 6 min walk
    • Hong Kong Admiralty Station - 10 min walk
    • Hong Kong Causeway Bay Station - 19 min walk
    • Hong Kong Station - 19 min walk
    • Airport shuttle (surcharge)
    Profile: Wan Chai

    Profile: Wan Chai

    Wan Chai is acclaimed for its skyscrapers and port, and visitors here can explore Victoria Harbour and Central Plaza. This lively neighborhood in Hong Kong is well-known for its restaurants.

    Known widely for its art, this neighborhood's cultural spots include Hong Kong Arts Centre and Wan Chai Livelihood Museum. You can shop for mementos at Wan Chai Road, Tai Yuen Street Toy Market, and Queen's Road East.

    map
    See on map
    1 Harbour Road, Hong Kong, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 542 rooms
    • This hotel is arranged over 36 floors

    Arriving/leaving

    • Check-in time 2 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
    Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
    This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite valet parking (HKD 450 per night; includes in/out privileges)
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 9 restaurants
    • 3 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Racquetball/squash on site
    • Fitness facilities
    • Steam room
    • Sauna

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1989
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • English
    • Filipino
    • French
    • German
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Spanish
    • Thai

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

    Guests under 12 years old are not allowed in the spa.

    Dining

    One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

    Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.

    Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.

    The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 338 for adults and HKD 169 for children (approximately)
    • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, Maximum occupancy 4)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for HKD 440.0 per day
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs HKD 450 per night with in/out privileges

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 12 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property on arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Grand Hyatt Hong Kong
    • Grand Hyatt Hong Kong Hotel
    • Hong Kong Grand Hyatt
    • Grand Hyatt Hong Kong Hotel Hong Kong
    • Hong Kong Hyatt
    • Hyatt Hong Kong
    • Grand Hyatt Hong Kong Hotel
    • Grand Hyatt Hong Kong Hong Kong
    • Grand Hyatt Hong Kong Hotel Hong Kong

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Grand Hyatt Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs HKD 450 per night.
    • Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from January 3 2022 to January 12 2022 (dates subject to change).
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 9 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Khana Khazana (3-min walk), Bar Amazonia (4-min walk), and Joe Bananas (4-min walk).
    • Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
    • Onsite recreation at Grand Hyatt Hong Kong includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Hong Kong also has 3 bars and a 24-hour fitness center, as well as a sauna and a garden.
    9.4.Exceptional.
    • 10.0.Exceptional

      A step above

      Robert, 2 night trip, Jun 29, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Regular guest

      Found disinfectant all over the places since Sunday Monday 27 Jan 2020.....

      Sal, 6 night business trip, Jan 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great service.

      We arrived early and our room was not ready, Natalie, who was checking us in suggested a great restaurant, she phoned and made a reservation. We enjoyed a great lunch and our room was ready when we returned. Fantastic service and a great view from our room.

      BRETT, 2 night family trip, Dec 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      One of the BEST hotel experiences ever! I highly recommend booking With the Grand Club level - will alter your view of luxury travel.

      1 night family trip, Dec 19, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This was the best property I have ever stayed. I have traveled around the world for years.

      3 night business trip, Dec 9, 2019

      Verified Expedia guest review

    • 6.0.Good

      Wonderful hotel but facilities are outdated. Not modern at all

      3 night business trip, Dec 2, 2019

      Verified Expedia guest review

    • 4.0.Fair

      not so good for the value

      JONATHAN, 5 night trip, Nov 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      One of the nicer hotels in Hong Kong. Gorgeous garden, great gym, many restaurants, well organized etc Not in the best area for walking but otherwise centrally located.

      2 night trip, Nov 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel great people that should be enough said

      6 night family trip, Aug 22, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Excellent hotel with great location and facilities. There was an issue with the air con - where there was a bad smell all the time. they gave a new room but same problem. on my last day they changed the air filter and I think it made a bit of diff. anyway, the staff is great and very helpful. I would stay here again assuming they can fix the air con smell problem.

      5 night family trip, Aug 22, 2019

      Verified Expedia guest review

    See all 396 reviews