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Best Western Plus Portage Hotel & Suites, Portage

2.5 stars
6200 Melton RdUS Hwy 20, PortageIN46368United States of America, ‏866-925-8648
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Good3.9 / 5
Location
Great location
Comfort
Rather comfortable
Cleanliness
Quite clean
Food
Food is not good
96See all 96 Hotels.com reviews
From 331 reviewsTripAdvisor Traveller Rating

Best Western Plus Portage Hotel & Suites, Portage

Hotel Info: 866-925-8648

from $109
  • Standard Suite, 2 Queen Beds, Accessible, Bathtub
  • Suite (2 Queen Beds and 1 Sofa Bed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Suite, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed with Sofabed
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Best Western Plus Portage
  • Best Western Plus Portage Hotel
  • Best Western Portage
  • Portage Best Western
  • Best Western Plus Portage Hotel And Suites
  • Best Western Plus Portage Hotel Portage

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Number of indoor pools - 3
  • Children's pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Cross-country skiing nearby
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1700
  • Conference space size (meters) - 158
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1971
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Western Plus Portage Hotel & Suites, Portage’s small print

Also known as

  • Best Western Plus Portage
  • Best Western Plus Portage Hotel
  • Best Western Portage
  • Portage Best Western
  • Best Western Plus Portage Hotel And Suites
  • Best Western Plus Portage Hotel Portage

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 96 reviews

Best Western Plus Portage Hotel & Suites, Portage
Good3.0 / 5
Portage Best Western
room was OK,bath tub not totally cleaned; breakfast poorly done- appears to have been doing renovation work but food did not look appealing
1 night romance trip
Best Western Plus Portage Hotel & Suites, Portage
Fair2.0 / 5
Great Intentions
It seemed as though all the staff were new. They WANTED to do a good job but were just not trained well. The pool ran out of towels twice. And the water was a little greenish. Coffee machine ran out of sugar, they ran out of oatmeal until we asked for it. The main dining area had a party one night and the floor was still never mopped 2 days later. Our first room smelled of smoke so they have us a different one after their confusion and blaming the air filter. Later the first night the fire alarm went off bc someone was smoking in their room. I will say though that the room was very clean and the cleaning staff for our room did a GREAT job every day. And the bed was the the most comfortable bed I've ever slept on! So not a terrible experience, just not a great one either. They've got some progress to make up.
3 night romance trip
Best Western Plus Portage Hotel & Suites, Portage
Excellent4.0 / 5
One night stay with family - Good value hotel
I stayed for one night after going to Indiana Dunes Park, the hotel was located less than 10 min from the park and in general I got a good value for the money. The room accommodated 3 adults and 3 kids with no problem, beds were comfortable (the sofa bed not that much but that's expected), room was clean and breakfast was OK with a few hot items (Bacon, Eggs, Oatmeal). Lobby staff was really friendly and the check-in/check-out was really quick. There is plenty of parking space. I used the laundry and had to wait a lot because one of the dryer was out of service. Another issue I found during my stay is a lot of people smoking outside the back entrance from the garage, the hotel is smoke-free but it seems there are no rules about not smoking close to the entrances. Considering my recent experience I'd stay here again when traveling close to Portage, IN
1 night family trip
Best Western Plus Portage Hotel & Suites, Portage
Good3.0 / 5
After getting unpacked in the king suite, we noticed the air conditioning unit was not working in the living room area. In fact, it wasn't plugged in. When I plugged it in and tried to turn on, it sound like it was going to blow up. I notified the front desk and they didn't seem surprised and offered no solution. I finally asked if a portable fan would be available and the staff brought it to our room a day later. Note to hotel management, if you know the air unit is broke, either fix it or don't book the room.
3 night family trip
Best Western Plus Portage Hotel & Suites, Portage
Fair2.0 / 5
Poor Experience at Way Too High of Price
At a high level, I would not recommend this hotel. For context, we spent $150 total for one night. I think this is important as we just came from downtown Chicago where we spent a similar amount and had a totally different experience. This sets expectations a little higher in terms of what to expect as we could have went across the street to a Days Inn for $70. First, we were lucky to even get a room even though we booked and paid for it online. Their system had not been working properly and it was not pulling online third-party booking site data. After a 15 minute checkin process, she got us a room, but then had to call a stack of reservations to tell them they would not have a room. Room was ok, but felt like they just put nice, modern furniture in an old room. Old rag was on the office table. That's not a good sign. Bathroom door had 4 holes patched...poorly. Why not just replace the thin, cheap door? Breakfast was sub-par, even for budget hotel standards. Eggs were rubbery. Bacon was soggy. Ran out of biscuits for 10 minutes holding everyone up (wasn't even that busy). Pool was nice. Went to check out and sign said they had left and would come back. 5 minutes later we just left. Back to the intro, if I spend $150 on a hotel room, I expect much more. Some of these things I might have overlooked at $70. Overall, very poor experience for a very high price.
1 night family trip

See all reviews

Best Western Plus Portage Hotel & Suites, Portage

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