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Best Western Plus Portage Hotel & Suites, Portage

2.5 stars
6200 Melton RdUS Hwy 20, PortageIN46368United States of America, 866-925-8648
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Good3.8 / 5
Comfort
Rather comfortable
Pool
Great pool
Cleanliness
Quite clean
Food
Food could be better
105See all 105 Hotels.com reviews
From 344 reviewsTripAdvisor Traveller Rating
  • Chicago, IL (MDW-Midway Intl.) 54-min drive; 45.2 miles/72.8 km
  • Free self parking
  • Extended parking
  • RV, bus, and truck parking

Best Western Plus Portage Hotel & Suites, Portage

Hotel Info: 866-925-8648

from $89
  • Standard Suite, 2 Queen Beds, Accessible, Bathtub
  • Suite (2 Queen Beds and 1 Sofa Bed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Suite, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Suite, 1 King Bed with Sofabed
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Best Western Plus Portage
  • Best Western Plus Portage Hotel
  • Best Western Portage
  • Portage Best Western
  • Best Western Plus Portage Hotel And Suites
  • Best Western Plus Portage Hotel Portage

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Number of indoor pools - 3
  • Children's pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Cross-country skiing nearby
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1700
  • Conference space size (meters) - 158
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1971
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Western Plus Portage Hotel & Suites, Portage’s small print

Also known as

  • Best Western Plus Portage
  • Best Western Plus Portage Hotel
  • Best Western Portage
  • Portage Best Western
  • Best Western Plus Portage Hotel And Suites
  • Best Western Plus Portage Hotel Portage

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 105 reviews

Best Western Plus Portage Hotel & Suites, Portage
Poor1.0 / 5
Keep looking for another hotel?
Upon pulling up to check in, I was greeted by a hotel guest smoking right in the doorway and anothe guest arguing with someone on the phone, using every swear word imaginable. At the service desk, the woman who checked me in was very nice and I was on my way in minutes. Once we got to our room we were happy to be out of the car, until we started to look around. There was wallpaper pealing off the walls, long dark hair everywhere (sheets, shower walls, the floor, etc.), stuff wiped on the walls, and a microwave that took 3 minutes to heat up a baby's bottle that normally takes 30 seconds at home. The tv channels were so blurry that you couldn't really watch it without your eyes hurting. We then went down to check out the pool and there was about 40 people in the room and pool. So we told our kids we would go in the morning. Which we did, at 7:30am the next day, after a LONG night of loud people and kids running up and down the hallway. While swimming there was globs of hair floating everywhere in the pool. There was trash all over the floor in the room, and I had to go to the main desk to ask for towels to be stocked on the shelf. We did not try the food at the free breakfast, because we just wanted to get out. I will not ever go back. Not worth the money at all!
1 night family trip
Best Western Plus Portage Hotel & Suites, Portage
Good3.0 / 5
Short staffed
Upon check in at 3 p.m.- our room was not ready - the staff scrambled to prep rooms (we were not the only ones waiting). All in all there was a lack of staff. Only one person working the desk at check in and check out, the lady doing breakfast the 1st day was running her tail off to get things out for people - and there were no forks - hard to eat waffles and sausage or ham without forks. 2nd day we passed since poor woman was yet again trying to keep up with demand at breakfast. Tables were not cleaned between people sitting down. The room was clean enough though some improvements could have been done. The hall on 2nd floor needed a good vacuuming along the walls and base boards - again - short on staff to get things done. The lobby didn't seem to have adequate a/c, and working staff depended on a portable fan to take the edge off. The staff that was there was pleasant enough - but there was need for more staff.
2 night romance trip
Best Western Plus Portage Hotel & Suites, Portage
Excellent4.0 / 5
Fun for family pool/Drive to Lake MI
Hotel was great. Bartender, who cooked and front desk were top rate. Room was small and faced the garbage canister outside. Had a good family friendly pool and the breakfast was top notch.
1 night family trip
Best Western Plus Portage Hotel & Suites, Portage
Good3.0 / 5
Portage Best Western
room was OK,bath tub not totally cleaned; breakfast poorly done- appears to have been doing renovation work but food did not look appealing
1 night romance trip
Best Western Plus Portage Hotel & Suites, Portage
Fair2.0 / 5
Great Intentions
It seemed as though all the staff were new. They WANTED to do a good job but were just not trained well. The pool ran out of towels twice. And the water was a little greenish. Coffee machine ran out of sugar, they ran out of oatmeal until we asked for it. The main dining area had a party one night and the floor was still never mopped 2 days later. Our first room smelled of smoke so they have us a different one after their confusion and blaming the air filter. Later the first night the fire alarm went off bc someone was smoking in their room. I will say though that the room was very clean and the cleaning staff for our room did a GREAT job every day. And the bed was the the most comfortable bed I've ever slept on! So not a terrible experience, just not a great one either. They've got some progress to make up.
3 night romance trip

See all reviews

Best Western Plus Portage Hotel & Suites, Portage

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