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Quality Inn Merchants Drive, Knoxville

2.5 stars2.5 stars
117 Cedar LaneKnoxvilleTN37912United States of America, 855-239-9223
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Good3.6 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Service
Fantastic service
130See all 130 Hotels.com reviews
From 190 reviewsTripAdvisor Traveller Rating

Quality Inn Merchants Drive, Knoxville

Hotel Info: 855-239-9223

from $74
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • 2 per room (up to 30 lb)

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Merchants Drive
  • Quality Inn Merchants Drive
  • Quality Inn Merchants Drive Knoxville
  • Quality Merchants Drive
  • Quality Merchants Drive Knoxville
  • Quality Inn Knoxville
  • Quality Inn Merchants Drive Hotel Knoxville
  • Merchants Drive Quality Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Cribs/Infant beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
Working away
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Quality Inn Merchants Drive, Knoxville’s small print

Also known as

  • Merchants Drive
  • Quality Inn Merchants Drive
  • Quality Inn Merchants Drive Knoxville
  • Quality Merchants Drive
  • Quality Merchants Drive Knoxville
  • Quality Inn Knoxville
  • Quality Inn Merchants Drive Hotel Knoxville
  • Merchants Drive Quality Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Cribs/Infant beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Quality Inn Merchants Drive, Knoxville

Landmarks

  • In North Knoxville
  • Knoxville Expo Center (1.2 mi / 1.9 km)
  • Sunsphere Tower (5.1 mi / 8.2 km)
  • Women's Basketball Hall of Fame (6.9 mi / 11.1 km)
  • Knoxville Zoological Gardens (8.6 mi / 13.8 km)
  • Knoxville Children's Theatre (3.3 mi / 5.3 km)

Getting around

  • Free self parking
  • RV, bus, and truck parking
  • Knoxville, TN (TYS-McGhee Tyson) 22-min drive

Recent reviews

Good 3.6 /5 from 130 reviews

Quality Inn Merchants Drive, Knoxville
Good3.0 / 5
run down motel. very good breakfast.
run down room. not so clean. bed spread had a big stain on it.
1 night family trip
Quality Inn Merchants Drive, Knoxville
Poor1.0 / 5
The Hotel was filthy and unkept. The room was smel
Very poor conditions. I complained and they told me I was exaggerating things. Never will use Hotels. Com again. They should know themselves when a hotel is as unkept and dirty as this Hotel
1 night trip
Quality Inn Merchants Drive, Knoxville
Poor1.0 / 5
HORRIBLE HOTEL DON'T STAY THERE, DIRTY AND NASTY!!
We had to stay here because I made an error on the date and had to scramble to find a room as it was discovered on our way to Tennessee. This was most nasty hotel I've stayed in and I would've felt better and cleaner sleeping in my car! The cover on my granddaughters bed had blood on it and I tried calling the front desk no one answered so we threw it and the duvet on the floor. The mat in the tub looked like it had never been cleaned, used towels were hung up like they were fresh, the bed was lumpy, dusty and very cramped! You will never get me to stay at another Quality Inn again! The check in was not that great either, the employee on duty was very impersonal and appeared a little shady to be honest. It was a horrible experience and I will spread the word never book at this hotel which resembles a motel if in Knoxville, TN!
1 night family trip
Quality Inn Merchants Drive, Knoxville
Outstanding5.0 / 5
Comfortable bed. Clean. Excellent hot breakfast.
1 night business trip
Quality Inn Merchants Drive, Knoxville
Good3.0 / 5
Hair and static.
I stay in this area regularly but will not be back to this hotel. Hair in the sink, tub, ice bucket. Several basic channels on the tv that should have been there according to their channel guide would not come in.
2 night business trip

See all reviews

Quality Inn Merchants Drive, Knoxville

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