All hotels in Black Mountain, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Quality Inn, Black Mountain

2 stars
585 Sr 9Black MountainNC28711United States of America, ‏‎855-239-9223
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.8 / 5
Location
Great location
Comfort
Rather comfortable
Service
Service is adequate
Breakfast
Breakfast is average
165See all 165 Hotels.com reviews
From 97 reviewsTripAdvisor Traveller Rating

Quality Inn, Black Mountain

Hotel Info: 855-239-9223

from $105
  • Standard Room, 1 King Bed with Sofabed, Smoking
  • Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
Working away
  • Business center
Services
  • Laundry facilities
  • Free newspapers in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

Good 3.8 /5 from 165 reviews

Quality Inn, Black Mountain
Good3.0 / 5
Good stay. Fun trip.
Room did not have iron, so if you need to iron anything you better bring your own. Other than that it was a fairly decent hotel. Middle of the line in quality, but pictures are accurate.
2 night romance trip
Quality Inn, Black Mountain
Poor1.0 / 5
Poor Experience
Poor service. Per Quality Inn, they were not notified by Hotels.com about changes to my reservations. Even with the copy of the reservations they did not care. They said they rented my room out and they dont have anymore rooms. I presented my reservations. Plus I had nowhere to go. Im 3 states away from home. They did not care. After I called Hotels.com for help, Quality Inn found another room. I ended up paying for that room and got charged for a "no show" for which should have been a changed reservation. I changed the reservation online and had a confirmation number. Hotels.com reimbursed the fee after Quality Inn would not. Whether it's Hotels.com or Quality Inn fault, I dont know. However, Quality Inn refused to give me the room and I had to call Hotels.com for help. Furthermore, they charged me double (for a "no show" and for my stay). They would not refund. Hotels.com refunded. Due to a local event, there were no rooms left in the town. I'm sure "my room" was going for a higher price then what I paid for months before. In addition to that, they charged me twice. Obviously, this was not my fault. I had a proof to show. Hotels.com confirmed over the phone too. Quality Inn could have worked the issue with Hotels.com. After all, they are business partners. Quality Inn decided to take advantage of the situation. Overall, poor experience and hours of my time wasted.
1 night family trip
Quality Inn, Black Mountain
Outstanding5.0 / 5
nice great breakfast
2 night family trip
Quality Inn, Black Mountain
Outstanding5.0 / 5
Second time I have stayed. Safe and comfortable
1 night trip
Quality Inn, Black Mountain
Good3.0 / 5
Meh...
At first I reserved a room that has 2 beds, it was my mistake, after that I changed the reservation to a king bed. When I arrived they put us in a 2bed room, and when I complaint they said that hotel.com didn't send the communication and offered me to pay 40$ more per night to get a suite. Pretty disappointing. Besides that breakfast was not that great, but that's kinda of fine for a quality inn. I've been in other quality inn and this is maybe a little below the average. I don't think I will sleep there again if I need to go to Asheville.
2 night business trip

See all reviews

Quality Inn, Black Mountain

Is the description of this hotel not correct? Tell us