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Krystal Grand Reforma Uno, Mexico City

4 stars
Paseo De La Reforma 1Mexico CityDF06030Mexico, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Breakfast
Breakfast is average
1214See all 1,214 Hotels.com reviews
From 508 reviewsTripAdvisor Traveller Rating

Krystal Grand Reforma Uno, Mexico City

Hotel Info: 866-539-8117

from $93
  • The Level Deluxe Room 1 King Bed 2A + 2CH
  • The Level Deluxe Room 1 King Bed 2A + 1CH
  • Deluxe Room 1 King Bed 2A + 2CH
  • Master Suite
  • Junior Suite
  • Deluxe Room, City View
  • Deluxe Room 1 King Bed 2A + 1CH
  • Super Sale
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Grand Krystal Reforma
  • Reforma Uno
  • Melia Mexico City Reforma
  • Melia Mexico Reforma Hotel Mexico City
  • Krystal Grand Uno Hotel
  • Krystal Grand Uno
  • Krystal Grand
  • Krystal Grand Reforma
  • Krystal Grand Reforma Uno
  • Krystal Grand Reforma Uno Hotel
  • Krystal Grand Reforma Uno Hotel Mexico City
  • Krystal Grand Reforma Uno Mexico City
  • Krystal Reforma
  • Krystal Reforma Uno

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs MXN 125 per night

Buffet breakfast is offered for an extra charge of MXN 245 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 6308
  • Conference space size (meters) - 586
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1995
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Krystal Grand Reforma Uno's Eternity SPA provides an array of therapeutic and beauty treatments, including massages, Ayurveda treatments, hydrotherapy, aromatherapy, facials, body scrubs, pedicures and manicures. The spa has a sauna, spa tub and six treatment rooms, including a room for couples.

Guests under 16 are not allowed in the spa. Advanced reservations required for massages and spa treatments.

Dining

El Caballito - This restaurant serves breakfast, lunch, and dinner. Open daily.

Grab N Go - Onsite theme restaurant. Open daily.

Time Out - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Cafeteria Nespresso - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.

Krystal Grand Reforma Uno, Mexico City’s small print

Also known as

  • Grand Krystal Reforma
  • Reforma Uno
  • Melia Mexico City Reforma
  • Melia Mexico Reforma Hotel Mexico City
  • Krystal Grand Uno Hotel
  • Krystal Grand Uno
  • Krystal Grand
  • Krystal Grand Reforma
  • Krystal Grand Reforma Uno
  • Krystal Grand Reforma Uno Hotel
  • Krystal Grand Reforma Uno Hotel Mexico City
  • Krystal Grand Reforma Uno Mexico City
  • Krystal Reforma
  • Krystal Reforma Uno

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs MXN 125 per night

Buffet breakfast is offered for an extra charge of MXN 245 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 1214 reviews

Krystal Grand Reforma Uno, Mexico City
Poor1.0 / 5
Loud, very loud
The hotel is extremely loud, I was on the 2nd floor and heard every noise in my room, front desk telephone ringing, people talking in the lobby....They had a convention and set up tables overnight, I got no sleep. I would not recommend this hotel unfortunately.
5 night trip with friends
Krystal Grand Reforma Uno, Mexico City
Outstanding5.0 / 5
Overall great hotel and friendly concierge.
6 night family trip
Krystal Grand Reforma Uno, Mexico City
Excellent4.0 / 5
No coffee for free,dissapointed.
5 night family trip
Krystal Grand Reforma Uno, Mexico City
Outstanding5.0 / 5
My stay was very comfortable. I really enjoyed this hotel very nice and modern.
2 night business trip
Krystal Grand Reforma Uno, Mexico City
Outstanding5.0 / 5
Convenient and clean hotel
Great location, good service, confortable rooms, I will definitely come back.
2 night romance trip

See all reviews

Krystal Grand Reforma Uno, Mexico City

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