2/10 Poor
Jun 29, 2022
Disastrous & Traumatic Experience
This entire experience with OYO was a ripoff and disaster. I would not recommend this place to my worse enemy. There was no record of our payment via Affirm. The front desk staff was unprofessional in appearance, along with another female who hovered in the background in flip flops and socks. Totally unprofessional! In addition, there was no air conditioning in the lobby, only 2 commercial fans. The exterior of the hotel was pitiful…gardens needed attention with weeds showing everywhere. Nothing at all positive to say about our experience.
We requested a refund from Affirm and luckily received it.
After driving 12 hours non-stop from FL to LA, this was a traumatic experience. Luckily, we had friends who offered accommodation. On a scale of 1 - 10, and 10 being the highest, I rate OYO, MINUS 100
Please DON’T put anyone else through this deceit and torture.
NB: All pictures shown of the hotel were fake and had no resemblance to reality.
7-night trip
Verified Hotels.com guest review