Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

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Pool
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Progressive Field

8.3/10 Very Good

951 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is $124
Price available on 5/29/2022
Map
1260 Euclid Ave, Cleveland, OH, 44115
Main amenities
  • 205 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Cleveland Arcade - 7 min walk
  • Progressive Field - 8 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 8 min walk
  • Cleveland State University - 10 min walk
  • Public Square - 11 min walk
  • Horseshoe Casino - 12 min walk
  • JACK Cleveland Casino - 13 min walk
  • Huntington Convention Center of Cleveland - 15 min walk
  • Rock and Roll Hall of Fame - 18 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 19 min walk
  • Tower City-Public Square Station - 14 min walk
  • East 34th-Campus Station - 30 min walk
  • Free area shuttle

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Located 2 mi (3.2 km) from the airport, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers a great location, putting you within just a 10-minute walk of Rocket Mortgage FieldHouse and Cleveland Arcade. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Ghost Light Restaurant , which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer up nice touches like comfy beds and designer toiletries. The comfortable beds and helpful staff get good marks from fellow travelers. The property is just a short walk to public transportation: Tower City-Public Square Station is 14 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Onsite valet parking (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Offsite
  • Free area shuttle within 5 miles

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (13079 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 39 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Frequently asked questions

Overall score and ratings

8.3

Very Good

8.7/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Was a nice stay relaxing
anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Front desk was great (Name began with an A , had blond hair) gave us great recommendations in the area. Hotel was clean as well as the room. We try to stay here every time we are in CLE for the friendliness of staff and cleanliness.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!!!!
This full service hotel was amazing! Valet was very prompt. Mr Alex, concierge, was amazing! Ghostlight restaurant food was top notch with great service from Chad! The ONLY thing that would have made it better was a heavier blanket on the bed. Thank you Ryan for delivering a microwave to our room in record time. 5.5 stars out of 5 from me!
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and in the Heart of Playhouse Square 💗
Parking attendant and check in is friendly & fast.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, friendly, and great location
Location is perfect for Playhouse Square. Easy walk to Cleveland Playhouse and many fine restaurants. The hotel personnel are extremely welcoming and friendly. The hotel is comfortable and clean and spacious. My only complaint is that the pillows are too puffy. We thoroughly enjoyed our stay and would stay there again.
Amanda, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Lost iPad, may be stolen, beware
The stay was good, however we had checked out and forgot our iPad in the room. Following this we called, was told to call the next morning as housekeeping was closed and they have a lost and found. Have now called multiple times, left 3 messages with housekeeping and one with the manager of housekeeping, no one has returned the call. We have checked the location and the iPad is in an apartment building in East Cleveland
Benedict, 2-night trip with friends
Verified Hotels.com guest review