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Best Western Gwinnett Center Hotel, Duluth

2.5 stars
3670 Shackleford RdDuluthGA30096United States of America, ‏‎866-925-8648
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Excellent4.3 / 5
Value for money
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Clean
479See all 479 Hotels.com reviews
From 248 reviewsTripAdvisor Traveller Rating

Best Western Gwinnett Center Hotel, Duluth

Hotel Info: 866-925-8648

from $75
  • Standard Room
  • Two Double Beds Smoking
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Executive Two Double Beds Smoking
  • Executive Two Double Beds Non-Smoking
  • One King Bed, Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Two Double Beds Non-Smoking
  • One King Bed Non-Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
  • One King Bed Non-Smoking Accessible
  • One King Bed, Non-Smoking, Accessible
  • Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is Noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Holiday Inn Express Atlanta-Gwinnett Place
  • Holiday Inn Express Atlanta-Gwinnett Place Duluth
  • Holiday Inn Express Atlanta-Gwinnett Place Hotel
  • Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
  • Best Western Gwinnett Center Hotel Duluth
  • Best Western Gwinnett Center Hotel
  • Best Western Gwinnett Center Duluth
  • Best Western Gwinnett Center
  • Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Optional extras

Rollaway beds are available for USD 10.00 per stay

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Best Western Gwinnett Center Hotel, Duluth’s small print

Also known as

  • Holiday Inn Express Atlanta-Gwinnett Place
  • Holiday Inn Express Atlanta-Gwinnett Place Duluth
  • Holiday Inn Express Atlanta-Gwinnett Place Hotel
  • Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
  • Best Western Gwinnett Center Hotel Duluth
  • Best Western Gwinnett Center Hotel
  • Best Western Gwinnett Center Duluth
  • Best Western Gwinnett Center
  • Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Optional extras

Rollaway beds are available for USD 10.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 479 reviews

Best Western Gwinnett Center Hotel, Duluth
Outstanding5.0 / 5
Great time at Best Western!
The Hotel and staff at this location were friendly, helpful,curtous and accommodating! I and my family will definitely stay in this hotel in the future if we plan to come to Atlanta Metro. Thanks for everything and to everyone for our comfortable stay at your hotel.
4 night family trip
Best Western Gwinnett Center Hotel, Duluth
Excellent4.0 / 5
They fixed the problem
I had requested a non-smoking room but upon my arrival, they did not have it. I was very disappointed. Later on, the hotel manager called me and let me know there was a non smoking room that they could switch me to. I was very pleased. Room was very clean, breakfast was good. Hotels.com even accommodated me with the issues that I had with checking in. I would stay here again
2 night trip
Best Western Gwinnett Center Hotel, Duluth
Outstanding5.0 / 5
Relaxing Getaway
This 2.5 star is better than some of the 3.5 and 4 star hotels I have stayed in. Super impressed.
1 night trip
Best Western Gwinnett Center Hotel, Duluth
Excellent4.0 / 5
Great Customer Service
Everything was awesome except for the housekeeping service. They were not good. The room was clean when I got there but the daily cleaning wasn't great!! Breakfast was awesome.
4 night family trip
Best Western Gwinnett Center Hotel, Duluth
Good3.0 / 5
Frustrating but OK - I guess.
Somehow during the reservation process I was booked into a smoking room - which was absolutely awful. I brought it to the attention of the desk staff and was told that the hotel was sold out that night and I would have to stay in the assigned room but they'd move me in the morning to a non-smoking room. True to their word they had me into a new, freshly cleaned room by 8:30am the following day. The remainder of the stay was mostly pleasant - save for the irritation of the key card continually losing it's ability to unlock the door forcing me to get three different keys from the desk and having to get them reprogrammed 5 times over the three days of my stay. It is a little aggravating that the only staff member over the three days that ever seemed to be actually AT the desk was Al. When he was not on the clock, you couldn't find anyone at the counter. You almost felt like you were inconveniencing them to help you. It might be nice if they had a bell or something to ring and let them know there were people at the counter. I hate having to yell "excuse me please" across the hotel lobby or trying to track them down in the parking lot to speak to an employee. Al, however was absolutely wonderful. Extremely professional, terrific demeanor and ALWAYS at the desk ready to help - every single time I went to the desk or through the front doors. Overall, I'd give the hotel something around an average rating except that Al was so great it bumps it to above average.
3 night business trip

See all reviews

Best Western Gwinnett Center Hotel, Duluth

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