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Comfort Suites Madison

Madison family-friendly hotel with indoor pool

  • Free WiFi and free parking
From
$85

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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1253 John Q Hammons Dr, Madison, 53717, WI, United States of America
8.2.Very Good.
  • The stay was ok. Staff was nice and helpful. The picture in the ad showed a loft style in…

    Feb 5, 2021

  • This place is a gem! I will gladly stay here again.

    Dec 30, 2020

See all 328 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 95 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free airport shuttle
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Capital Brewery - 20 min walk
  • National Mustard Museum - 26 min walk
  • Death's Door Spirits Distillery - 26 min walk
  • Pleasant View Golf Course - 30 min walk
  • West Towne Mall - 2.9 mi / 4.7 km
  • Lake Mendota - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 2 Double Beds with Sofa bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Location

1253 John Q Hammons Dr, Madison, 53717, WI, United States of America
  • Capital Brewery - 20 min walk
  • National Mustard Museum - 26 min walk
  • Death's Door Spirits Distillery - 26 min walk

What’s around

Landmarks

  • Capital Brewery - 20 min walk
  • National Mustard Museum - 26 min walk
  • Death's Door Spirits Distillery - 26 min walk
  • Pleasant View Golf Course - 30 min walk
  • West Towne Mall - 2.9 mi / 4.7 km
  • Lake Mendota - 3 mi / 4.9 km
  • University of Wisconsin-Madison - 5.3 mi / 8.5 km
  • Elver Park - 4.1 mi / 6.5 km
  • Spring Harbor Beach - 4.1 mi / 6.6 km
  • University Research Park - 4.4 mi / 7 km
  • Hilldale Shopping Center - 4.6 mi / 7.3 km

Getting around

  • Dane County Regional Airport (MSN) - 24 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 95 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Things to do

  • Indoor pool
  • Spa tub
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Sofa bed size double

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Comfort Suites Hotel Madison
  • Comfort Suites Madison
  • Comfort Suites Madison Hotel
  • Madison Comfort Suites
  • Comfort Suites Madison West Hotel Madison
  • Comfort Suites Madison Hotel
  • Comfort Suites Madison Madison
  • Comfort Suites Madison Hotel Madison

Optional extras

Pets are allowed for an extra charge of USD 10.00 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Comfort Suites Madison does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Free RV/bus/truck parking is available.

  • Yes, there's an indoor pool.

  • Yes, pets are welcome. There's a charge of USD 10.00 per pet, per day. Service animals are exempt from fees.

  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.

  • Yes. Nearby restaurants include Dhaba Indian Bistro (10-min walk), Biaggi's (14-min walk), and Amber Indian Cuisine (2.2 mi).

  • Yes, a free airport shuttle is available.

  • Comfort Suites Madison has an indoor pool and a spa tub, as well as an arcade.
8.2.Very Good.
  • 10.0.Exceptional

    The staff was very friendly and attended to needs promptly. The property was very clean and handled COVID-19 protocol very well.

    Guest, 2 night family trip, Dec 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel great price great service!

    The staff are so kind and understanding of situations that come up. The hotel the pool the hot tub are all excellent. The only improvement I would recommend is that they do something other in there breakfast bags.

    Patrick, 5 night trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    RUN FAR AWAY!! GROSS AND VERY DATED

    The hotel is so dated. There was blood on the pillows, mold on AC and coming out. We were coughing and couldn’t breathe. The toilet got stopped up several times during the 1 night stay. The bathe run stopped up. Front desk came and gave us a plunger. There was no manager on site so nothing happen. Will never return!! I’m 4 months pregnant and wouldn’t wish this on my worse enemy.

    Brittany, 1 night family trip, Dec 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The price was great for such a nice clean place. I like to stay there once or twice a month just to get away. The swimming pool and Jacuzzi are great

    1 night trip with friends, Nov 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    Hunting Trip

    Breakfast was ridiculous, we understand with Covid that things are a bit different, but a nutrigrain bar, applesauce, and water does not constitute a breakfast. Our next hotel on our trip, also a comfort inn, had a reasonable bagged breakfast and was almost half the price and cleaner. For the money we paid there should have been something more...

    Nathan, 1 night trip with friends, Nov 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Room were really nice, very comfortable beds! We just had to exchange our key cards often because they weren’t working. Hot tub was really nice in the morning, but not all Jets were working, so I’m glad we went when only one other person was there so we can be near the working jets. The breakfast was an apple sauce, water bottle, and nutrigrain bar due to COVID

    Al, 1 night family trip, Oct 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean hotel with very polite staff, definitely would stay again if would travel again in that area!

    1 night family trip, Oct 9, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    Dated hotel. Lots of noise and profanity all night. It almost seemed like some of the guests were living there. Would not recommend. We checked out two nights early and moved to another hotel.

    4 night family trip, Oct 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Ann's Review

    Our room was basically ok except for a couple of things: bathroom sink backed up every time we ran water and drained very slowly; reading light on one side of the bed didn't work and we found hair in the bathtub that wasn't ours. Manager did give us a discount for these issues.

    Ann, 1 night trip, Oct 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok

    This hotel is dirty. I noticed some things on the way in. It’s the attention to details that is lacking. My duvet had spots of blood on it. The phone was gross. The extra blanket was soiled. I didn’t notice until this morning as I was writing this review. The floor outside my room is disgusting. I told my son to not really touch anything and wash his hands a lot. It’s Covid and I expected better. The bed was extremely comfortable however and the staff was friendly. We just stayed aa we were too tired to drive any further.

    Jennifer, 1 night family trip, Sep 25, 2020

    Verified Hotels.com guest review

See all 328 reviews