InterContinental Kuala Lumpur, an IHG Hotel

Photo gallery for InterContinental Kuala Lumpur, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of InterContinental Kuala Lumpur, an IHG Hotel

InterContinental Kuala Lumpur, an IHG Hotel

5.0 star property
Luxury hotel with 5 restaurants, near Petronas Twin Towers

8.8/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $111
Price available on 8/14/2022
Map
165 Jalan Ampang, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 8 min walk
  • Petronas Twin Towers - 10 min walk
  • KLCC Park - 14 min walk
  • Pavilion Kuala Lumpur - 25 min walk
  • Berjaya Times Square - 34 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 20 min drive
  • Cheras Leisure Mall - 22 min drive
  • University of Malaya - 19 min drive
  • Batu Caves - 24 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 52 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Titiwangsa Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Ampang Park Station - 5 min walk
  • KLCC Station - 7 min walk
  • Kampang Baru Station - 18 min walk
  • Free area shuttle

About this property

InterContinental Kuala Lumpur, an IHG Hotel

At InterContinental Kuala Lumpur, an IHG Hotel, you'll be within a 10-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Tao Chinese Cuisine, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers like the helpful staff and location. The property is just a short walk to public transportation: Ampang Park Station is 5 minutes and KLCC Station is 7 minutes.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 473 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (MYR 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space (10362 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Malay

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tao Chinese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tatsu Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Serena Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 78 for adults and MYR 39 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 116.0 per night

Parking

  • Valet parking costs MYR 40 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Intercontinental Hotel Kuala Lumpur
Intercontinental Kuala Lumpur
Kuala Lumpur Intercontinental
InterContinental Kuala Lumpur Hotel
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Fun
Everything was great! Our housekeeper was sweet.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

pleasant short trip
front desk , manager at lobby , housekeeping , are people i have interact with , and i must say , the experience was commendable , first class service , excellent job. well done
SEAH HO TAT, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Doreen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Property cleanliness is bad. And upkeep of equipment is not ideal. Swimming pool is fully of people and not monitored
Eddie, 2-night family trip
Verified Expedia guest review

4/10 Fair

Overall experience was negative. At checkin, the room given was wrong. Got a twin bed instead of a king bed as stated in booking. Secondly, the room service was very dissapointting. Called to make an order for dinner at 6pm and the order didnt come at all. (Called twice). Thirdly, the queue for breakfast (additional cost, not free) was super long. Had to stand in line for 30minutes before got a seat. Overall a negative service for RM500 per night cost as the hotel was so-so: no view, no amenites or facilities like other hotels. Nothing above average, except being near to suria klcc.
Nur Fariza binti Abdul, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Need more cleaning in bathroom
Hotel well maintain but have a little bit mole in shower title
AZIZAN, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Eng Eng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was so good. There are less people due to pademic. Facility use is limited but it is ok.
dongwoo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, friendly staff and tip-top cleanliness, ease of mind staying at the property. Thank you Intercontinental Team
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Herman, 1-night family trip
Verified Hotels.com guest review