Skip to main content.
All properties in Kuala Lumpur, Malaysia
1 room, 2 adults

InterContinental Kuala Lumpur, Kuala Lumpur

5-star5 stars
165 Jalan Ampang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,546 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food

InterContinental Kuala Lumpur, Kuala Lumpur

from $94
  • Club Room, 1 King Bed (Intercontinental)
  • Executive Suite, 1 King Bed
  • Premier Room, 1 King Bed
  • Club Room, 2 Twin Beds (Intercontinental)
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed (Premier)
  • Grand Room, 2 Twin Beds (Premier Twin)
  • Premier Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds

What’s around InterContinental Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 11 min walk
  • Suria KLCC Shopping Centre - 11 min walk
  • KLCC Park - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Pavilion Kuala Lumpur - 24 min walk
  • Kuala Lumpur Tower - 27 min walk
  • Berjaya Times Square - 35 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Mid Valley - 10 min drive
  • Kuala Lumpur Titiwangsa Station - 11 min drive
  • Kuala Lumpur Sultan Ismail Station - 12 min drive
  • Ampang Park Station - 5 min walk
  • KLCC Station - 7 min walk
  • Bukit Nanas Station - 20 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 473 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 5 restaurants
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 10362
  • Conference space size (meters) - 963
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tao Chinese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tatsu Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Serena Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

InterContinental Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Intercontinental Hotel Kuala Lumpur
  • InterContinental Kuala Lumpur Hotel Kuala Lumpur
  • Intercontinental Kuala Lumpur
  • Kuala Lumpur Intercontinental
  • InterContinental Kuala Lumpur Hotel
  • Intercontinental Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Nikko Hotel
  • Nikko Kuala Lumpur
  • InterContinental Kuala Lumpur Hotel
  • InterContinental Kuala Lumpur Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 116.0 per night

Buffet breakfast is offered for an extra charge of MYR 72 for adults and MYR 36 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 493 reviews

Exceptional 10.0
My best hotel experience ever
I stay in hotels all over the world. At least 30 a year. I am not exaggerating when I say this was my best hotel experience. We stayed four nights at the club level. The service there was phenomenal. Usually I feel a bit uncomfortable with hotel staff doing too much for me. I don’t want seem entitled or spoiled. This staff made it seem like they genuinely did want to solve our problems and help us have a good stay. We arrived very early after an overnight flight. They gave us breakfast and then checked us in with no complaints and without making us feel like they were doing us a favor. It was like, “of course we will check you in. You are our guest. Please be comfortable.” The furnishings in the club room and hotel room were very clean and comfortable. The bed was absurdly large. All other beds are now ruined. There was a bit of traffic noise, but otherwise the room was super quiet. The internet was solid (although the 4 device limit seems arbitrary and low. Phone, ipad, laptop, watch, etc.Just make it 10 and see what happens.) The complimentary water was plentiful (although, please consider switching to glass bottles). The towels were huge. The water was hot and powerful. Our only complaint was the room service menu was not as great as everything else. It was above average, but nothing special. Overall, great experience. I will be back to KL just to stay in this hotel again.
Robert, us4 night business trip
Poor 2.0
This is the 1st time we are very disappointed with your hotel after staying there numerous times. There are 2 major issues we faced during this stay : 1) The check-in system and time taken was way too long. Despite I have queued up at the shorter line for the Members, we were still directed to do our check-in at the regular counters which were very long. We had to wait for more than 30minutes till our turn. If our particulars are already in your system, you should have an express service here we just need to pick up our room key without any hassles or queuing again. This is what the other hotels are practicing as pre-checkin service. 2) On the 2nd day of our stay, I had left the room at 0900hrs for breakfast and left the "Make-up-room" sign on the door. Upon my return to my room at 1630hrs, my room is still not serviced! I had to make 2 calls to your front desk but till 1700hrs, there were still no sign of housekeeping! I had to go down personally at 1710hrs to your front desk lobby to get this message across! Finally my room was serviced and made-up in the next 20mins. This level of service is extremely disappointing. Quite surprised at the level of service by your hotel this time.
Grayce, sg2 night trip
Exceptional 10.0
Superb stay.
Superb stay - stayed overnight for a wedding dinner. Comfortable, high standards of service by hotel staff, clean. Room was fantastic. Good for stays with young kids. Pillows were too soft though. Pillow menu was available but no time to change it. Will probably not return in the near future due to location and access to malls as I have a young kid.
Esther, sg1 night family trip
Good 6.0
Dear oh dear oh dear... What is the issue with F&B service in Malaysia??? It is an area of service which lets down this beautiful country. We checked-in on the Saturday evening and as we were in a bit of a rush, we opted for the buffet dinner. As we were sat at our table, the waitress asked us if we would like some water and we said yes, thank you. She then came back with one glass when there were two of us at the table. There is no logic in this. We then asked to order drinks so asked for the wine list only to be greeted with a 'What is it?" as the waitress had not understood correctly. Fair enough, we do not understand everything first time all of the time but I would have expected a pardon or something along those lines in the Intercontinental. There is just a lack of simple professionalism in providing good service that is prevalent in Malaysia that does not seem to exist in many other countries - could it not be sorted by training? But how would training help someone bring one glass of water to two people at a table? That is just plain common sense. Annoying when I spend so much time there at my apartment. Next day at breakfast, there was a queue more in keeping with a holiday camp buffet than an international hotel chain. Surely the hotel would have known that they were busy as it was the run up to New Year and made arrangements to have somewhere additional to serve breakfast rather than have dozens of guests wait in queue for +20 mins? Baffling!!
Darren, my1 night trip
Very Good 8.0
Loved everything except there were quite a number of stains located on the furniture. The beds were great, but there was a large stain on our couch in the room and a number of stains in the main lounge. Overall location was great! Staff were amazing and the beds were very comfortable.
NurNag, ca4 night trip

InterContinental Kuala Lumpur, Kuala Lumpur

Is the description of this hotel not correct? Tell us