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Hotel Banana, Playa del Carmen

2.5 stars
5a. Av. Nte. Esq. Calle 32, Col CentroPlaya del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.3 / 5
Value
Best value for money
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
42See all 42 Hotels.com reviews
From 313 reviewsTripAdvisor Traveller Rating

Hotel Banana, Playa del Carmen

Hotel Info: 866-539-8117

from $57
  • Standard Room, 2 Queen Beds
  • Deluxe Twin Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • No parking

  • Free nearby parking

Offsite

  • Area shuttle within 1 mi *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Banana Hotel
  • Banana Playa del Carmen
  • Hotel Banana
  • Hotel Banana Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Safes in guestrooms can be used for USD 20 per stay

Breakfast costs between USD 5 and USD 7 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per person (one way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Use of nearby fitness center (discount)
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Scooter/moped rentals on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Skydiving nearby

Hotel Banana, Playa del Carmen’s small print

Also known as

  • Banana Hotel
  • Banana Playa del Carmen
  • Hotel Banana
  • Hotel Banana Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Safes in guestrooms can be used for USD 20 per stay

Breakfast costs between USD 5 and USD 7 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per person (one way)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 42 reviews

Hotel Banana, Playa del Carmen
Poor1.0 / 5
Not happy customer
Not happy at all
4 night family trip
Hotel Banana, Playa del Carmen
Excellent4.0 / 5
This hotel is a good value for the location, you're right on 5th. We were in two different rooms for the two separate nights we stayed and neither room was too loud considering the location. Check in is easy and the staff is helpful. The beds are hard, but as we've found in Mexico most are. They don't have parking, but we had no issues finding street spots that were very close.
1 night family trip
Hotel Banana, Playa del Carmen
Outstanding5.0 / 5
Hotel Banana was clean, charming and convenient. Hotel staff was extremely helpful and considerate. I would definitely choose Hotel Banana again!
4 night family trip
Hotel Banana, Playa del Carmen
Outstanding5.0 / 5
Great hotel
The Hotel Banana met my expectations. The room was clean and comfortable. The staff was friendly and helpful. There was some noise from 5th Avenue but that was to be expected. I would definitely stay here again.
7 night family trip
Hotel Banana, Playa del Carmen
Excellent4.0 / 5
Good place to stay
Everyone was very friendly and helpful! The room was small but comfortable. Right on the Main Street so you can walk everywhere
1 night romance trip

See all reviews

Hotel Banana, Playa del Carmen

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